Page 265 – Support | Kriesi.at – Premium WordPress Themes

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April 19, 2020 at 3:07 pm in reply to: Theme is shaking a lot in Safari #1205238

Victoria
Inactive Moderator

Hi meccabooks,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

The website scrolls fine in Safari on my end.

Best regards,
Victoria

April 19, 2020 at 3:05 pm in reply to: Woocommerce Grainy Products Images #1205237

Victoria
Inactive Moderator

Hi KeyshaunSmith,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

April 19, 2020 at 3:04 pm in reply to: I cannot edit in Enfold, urgent help #1205236

Victoria
Inactive Moderator

Hey sabrinayelen,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 19, 2020 at 3:03 pm in reply to: wordpress update not working #1205235

Victoria
Inactive Moderator

Hey grassifrancesca,

Please share the user name too.

Best regards,
Victoria

April 19, 2020 at 3:02 pm in reply to: Getting two burger menus on mid-sized screens #1205234
Victoria
Inactive Moderator
Hi hostworks,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 989px) {
  #top #header #header_main_alternate {
    display: none;
  }
}
```
If this does not do what you need, please attach a mockup of what you’re trying to achieve.

If you need further assistance please let us know.

Best regards,
Victoria
April 19, 2020 at 2:55 pm in reply to: How do I make this image bigger? #1205233

Victoria
Inactive Moderator

Hi yifatcohen,

You can add that image as the cell background and then it should look as you need. Please try that.

Best regards,
Victoria

April 19, 2020 at 2:52 pm in reply to: Unable to Update, Unable to edit my pages (Site not live yet) #1205230

Victoria
Inactive Moderator

Hi NorthCompass,

I am using Chrome on a Mac. I could not login still. Now the message is that the password is incorrect.

Best regards,
Victoria

April 19, 2020 at 2:49 pm in reply to: How to make the image take full widht container #1205228
Victoria
Inactive Moderator
Hey felipedinacio,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.container {
    max-width: 100%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 19, 2020 at 2:47 pm in reply to: Broken demo Import #1205227

Victoria
Inactive Moderator

Hi hotspot01!
I got the same error trying to run the demo import on your website

Please increase that value.
Best regards,
Victoria

April 19, 2020 at 2:39 pm in reply to: Broken demo Import #1205224
Victoria
Inactive Moderator
Hi PLAYREGIEPUB,

Best regards,
Victoria
- This reply was modified 5 years, 10 months ago by Victoria.
April 19, 2020 at 2:32 pm in reply to: Problems with page text #1205221

Victoria
Inactive Moderator

Hi rinkdemi,

Could you please attach a screencast of the issue?

I enabled the Classic editor in the Theme options.

Best regards,
Victoria

April 19, 2020 at 2:31 pm in reply to: Google Maps API Key mismatch? #1205219

Victoria
Inactive Moderator

Hi oneliving,

Best regards,
Victoria

April 19, 2020 at 2:27 pm in reply to: Gallery images faded until scroll #1205217

Victoria
Inactive Moderator

Hi seocrowd,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 19, 2020 at 2:24 pm in reply to: Update Theme #1205214

Victoria
Inactive Moderator

Hey toniface,

The latest theme version in 4.7.4. You can try to update the theme via FTP.

Do you need help with that?

Best regards,
Victoria

April 18, 2020 at 8:02 pm in reply to: Responsive problem: min-width : 768px and max-width : 989px #1205110
Victoria
Inactive Moderator
Hey opificioilgranello,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#header {
    background: #dcd9d6;
}
@media only screen and (max-width: 989px) {
   #top #header_main #menu-item-shop .cart_dropdown_link {
      height: 88px !important;
      line-height: 88px !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 18, 2020 at 7:58 pm in reply to: Images in grid row are pixelated #1205108

Victoria
Inactive Moderator

Hey Sonotheme,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 18, 2020 at 7:57 pm in reply to: Cookie and Privacy Settings translate #1205107

Victoria
Inactive Moderator

Hi dadisk8,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 18, 2020 at 7:56 pm in reply to: Broken demo Import #1205105

Victoria
Inactive Moderator

Hi PLAYREGIEPUB,

The token has expired. Can you please update it?

Do you mean the Enfold Shop Demo?

Best regards,
Victoria

April 18, 2020 at 7:54 pm in reply to: Toggle doesn't work after update #1205104

Victoria
Inactive Moderator

Hey Jables,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 18, 2020 at 7:53 pm in reply to: Notice: Undefined index: trail_end #1205103

Victoria
Inactive Moderator

Hi seomar,

Can you please make that account admin? We see another notice and this might help with that
https://kriesi.at/support/topic/shortcodes-window-after-updating-to-wordpress-5-4/

Best regards,
Victoria

April 18, 2020 at 7:51 pm in reply to: Secundary Menu – no modal possible #1205101

Victoria
Inactive Moderator

Hi Sepppl,

I tried some JavaScript but you have some error in JavaScript somewhere, so my JavaScript did not really work.

Please have a look at the following thread:

Lightbox from top menu

If you need further assistance please let us know.

Best regards,
Victoria

April 18, 2020 at 7:34 pm in reply to: Add file upload in Enfold comment box #1205096

Victoria
Inactive Moderator

Hey vandenbusken,

It is not available in Enfold put of the box, you might want to look for a plugin that adds such functionality.

If you need further assistance please let us know.
Best regards,
Victoria

April 18, 2020 at 7:33 pm in reply to: Trouble with using Advance Layout Editor #1205095

Victoria
Inactive Moderator

Hey Eri0912,

Best regards,
Victoria

April 18, 2020 at 7:31 pm in reply to: Google Maps API Key mismatch? #1205094

Victoria
Inactive Moderator

Hey oneliving,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 18, 2020 at 7:30 pm in reply to: Seite mit Blog und zusätzlichemText oder Bild #1205093

Victoria
Inactive Moderator

Hi TakiwaSoulArt,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 18, 2020 at 7:27 pm in reply to: Two blog with enfold theme #1205092

Victoria
Inactive Moderator

Hey Topalevel,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

You have the styles set different in Advances styling, seems like.

Best regards,
Victoria

April 18, 2020 at 7:23 pm in reply to: Problem with style settings #1205090

Victoria
Inactive Moderator

Hi palmalorenzo,

Can you please be more specific how to reproduce the issue step by step?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

April 18, 2020 at 7:21 pm in reply to: Problems with page text #1205088

Victoria
Inactive Moderator

Hi rinkdemi,

Please check now.

Best regards,
Victoria

April 18, 2020 at 7:18 pm in reply to: Video isn't looping #1205086

Victoria
Inactive Moderator

Hi yifatcohen,

You can use any email, just share the credentials in the private box below.

Best regards,
Victoria

April 18, 2020 at 6:33 pm in reply to: Price filter widget #1205078
Victoria
Inactive Moderator
Hi fcp,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .widget_price_filter .price_slider_wrapper .price_slider .ui-slider-handle {
    background-color: #9f4d4d;
}
#top .main_color .widget_price_filter .price_slider_wrapper .ui-widget-content {
    background: #8267679c;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 7,921 through 7,950 (of 38,325 total)

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