Page 24 – Support | Kriesi.at – Premium WordPress Themes

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February 22, 2021 at 6:55 pm in reply to: How to remove number of comments and author from 'categories pages' #1282872

Victoria
Inactive Moderator

Hi Victor-M ,

Sure, could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 22, 2021 at 6:54 pm in reply to: website builder has stopped working #1282871

Victoria
Inactive Moderator

Hi eX_clama,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

February 22, 2021 at 6:52 pm in reply to: Completely replace breadcrumbs #1282866

Victoria
Inactive Moderator

Hey Hugh,

Yes, you can copy this function to your child theme and re-write it completely.

Best regards,
Victoria

February 22, 2021 at 6:51 pm in reply to: Search widget avia builder #1282865

Victoria
Inactive Moderator

Hi caw67,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 22, 2021 at 10:51 am in reply to: column width not equal – grid 2×2 #1282743

Victoria
Inactive Moderator

Hi Pawel,

I added the code for you, please check the page now.

Best regards,
Victoria

February 22, 2021 at 10:47 am in reply to: Google Analytics code not works #1282741

Victoria
Inactive Moderator

Hey brand,

I see you’re using Monster Insights. Are you getting results there?

Best regards,
Victoria

February 22, 2021 at 10:41 am in reply to: Burger Mobile Menu – Logo on Top #1282739

Victoria
Inactive Moderator

Hi lilicorp,

Thank you.

Please have a look at the following thread:
https://kriesi.at/support/topic/add-logo-to-hamburger-menu/

If you need further assistance please let us know.

Best regards,
Victoria

February 21, 2021 at 9:05 pm in reply to: Side bar with Row grid #1282664

Victoria
Inactive Moderator

Hi bicounet,

The grid row is a full-width element and so it should not be used for pages with a sidebar. You can use a 1/1 cell instead.

Best regards,
Victoria

February 21, 2021 at 9:03 pm in reply to: Googl Map Not Showing (possibly syntax error in Theme) #1282663

Victoria
Inactive Moderator

Hi CanuteAdmin,

I got to the page you described, entered a location, and see no map and no errors. What is supposed to happen there?

Best regards,
Victoria

February 21, 2021 at 8:53 pm in reply to: text doesn't be centered on icon #1282661
Victoria
Inactive Moderator
Hi jordip,

Please add this code too:
```
.avia_transform .av-tab-arrow-container span {
    left: 70%;
}
```
Best regards,
Victoria
February 21, 2021 at 8:51 pm in reply to: Footer widget Navigation Menu font colours #1282660
Victoria
Inactive Moderator
Hi m s,

https://share.getcloudapp.com/nOul9GWm You’re missing a # in front of the color code.

~~Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?~~

I adjusted it for you already.

Best regards,
Victoria
- This reply was modified 3 years, 9 months ago by Victoria.
February 21, 2021 at 8:47 pm in reply to: Unwanted cookie text below checkout form #1282657

Victoria
Inactive Moderator

Hi DeMamp,

There are no errors but it is a conflict of some kind.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

February 21, 2021 at 8:44 pm in reply to: Problems with Enfold in combination with WordPress 5.6 #1282656

Victoria
Inactive Moderator

Hi danno99uk,

You’re running version 3.8 and the latest version of the theme is 4.7.6.4. That version is not built to work with WordPress5+. Please update the theme.

Best regards,
Victoria

February 21, 2021 at 8:39 pm in reply to: Slow WordPress administration and no display of pages #1282654

Victoria
Inactive Moderator

Hi bicounet,

Some of these are from browser extensions. You can disregard all of them, they are not errors and do not break things.

I’m glad you got the website back to normal.

If you need further assistance please let us know.
Best regards,
Victoria

February 21, 2021 at 8:37 pm in reply to: symbollist shows long dottet line on mobile #1282652

Victoria
Inactive Moderator

Hi rixi,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

February 21, 2021 at 7:55 pm in reply to: How to remove number of comments and author from 'categories pages' #1282649

Victoria
Inactive Moderator

Hi sandreucci,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 21, 2021 at 7:55 pm in reply to: BUY NOW button problem #1282648

Victoria
Inactive Moderator

Hi John M.,

I see no errors in the console and the button is not working but it’s a WooCommerce function so you need to check the WooCommerce support forums as well.

Best regards,
Victoria

February 21, 2021 at 7:49 pm in reply to: Enfold logo center overflow visible, main menu splitted in half. #1282646

Victoria
Inactive Moderator

Hi I-Visio,

The css does not seem to apply at all. Please try adding it in the Quick css and see if you get any changes.

Best regards,
Victoria

February 21, 2021 at 7:45 pm in reply to: Caption font size on masonry overlay #1282643
Victoria
Inactive Moderator
Hi oestersund,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .av-masonry h3.av-masonry-entry-title {
    font-size: 8px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 21, 2021 at 7:44 pm in reply to: Search widget avia builder #1282640

Victoria
Inactive Moderator

Hi caw67,

Well, maybe this tutorial can help you:
https://www.wpbeginner.com/wp-tutorials/how-to-disable-the-search-feature-in-wordpress/

If you need further assistance please let us know.
Best regards,
Victoria

February 21, 2021 at 7:41 pm in reply to: Post Slider – Enable overlay opacity #1282639
Victoria
Inactive Moderator
Hi Jorge,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .image-overlay.overlay-type-extern {
    background: #c99898;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 21, 2021 at 7:37 pm in reply to: Missing the contact form option in the advanced editor #1282637

Victoria
Inactive Moderator

Hey MaaikevanK,

You are missing a lot more elements in the Advanced Layout Builder

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

February 21, 2021 at 7:28 pm in reply to: Edit post arrows #1282634

Victoria
Inactive Moderator

Hi Daniele,

Here is how I see it. https://share.getcloudapp.com/wbu9YGbG

And of course, if you’re at the bottom of the page the next link is over other elements.

Do you mean this visual does not work for you?

Best regards,
Victoria

February 21, 2021 at 7:24 pm in reply to: Bullets not showing #1282632

Victoria
Inactive Moderator

Hi Sian,

I am not sure why the shop page is not coming up in the settings. Other pages show up there.

As for the terms and conditions, please have a look here:
https://gist.github.com/rynaldos/4993f8515580601856d51fccf974f8de

Best regards,
Victoria

February 21, 2021 at 7:22 pm in reply to: Logo Stretching on some browsers #1282631

Victoria
Inactive Moderator

Hi rp274,

I tried on a Mac in FF and Chrome again, visited several pages, and still cannot reproduce the issue.

Best regards,
Victoria

February 21, 2021 at 7:17 pm in reply to: Instagram missing in 'Social Media Share buttons' element #1282630

Victoria
Inactive Moderator

Hi Guenni007,

Thank you for sharing :)

Best regards,
Victoria

February 21, 2021 at 7:15 pm in reply to: Feature Request – Extension of copyright overlay #1282629

Victoria
Inactive Moderator

Hi Blue_Bear,

These options are not available at the moment.

Best regards,
Victoriakries

February 21, 2021 at 7:13 pm in reply to: Pagination Post not work #1282628

Victoria
Inactive Moderator

Hi Bruno,

The issue will be solved in the next version but we do not have an ETA for the release yet.

Best regards,
Victoria

February 21, 2021 at 7:12 pm in reply to: Cart problem #1282627

Victoria
Inactive Moderator

Hi ValerieHiguero,

We cannot see the photo. Please, upload the screenshot to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

February 21, 2021 at 7:08 pm in reply to: column width not equal – grid 2×2 #1282626

Victoria
Inactive Moderator

Hi Pawel,

Well, you need to add an image that has a portrait aspect ratio. I cannot see the screenshot, did you remove it?

Best regards,
Victoria
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Viewing 30 posts - 691 through 720 (of 38,331 total)

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