Page 178 – Support | Kriesi.at – Premium WordPress Themes

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July 26, 2020 at 5:38 pm in reply to: Height of Breadcrumb in Element #1233367

Victoria
Inactive Moderator

Hi xeovision,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 26, 2020 at 5:36 pm in reply to: update theme #1233366

Victoria
Inactive Moderator

Hey Chros,

Yes, you can purchase another license and use it, under a different ThemeForest account.

Here are the docs for you:

Theme Registration

Best regards,
Victoria

July 26, 2020 at 5:30 pm in reply to: Special Heading: Classic Heading aligned to the right ? #1233362

Victoria
Inactive Moderator

Hey RavdSa,

Could you please attach some screenshots of the issue?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 26, 2020 at 5:29 pm in reply to: Consulting Demo – Archive template full width #1233361

Victoria
Inactive Moderator

Hey Neverlands,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 26, 2020 at 5:28 pm in reply to: List of child pages automatically displaying in sidebar #1233359

Victoria
Inactive Moderator

Hi assennato,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 26, 2020 at 5:27 pm in reply to: Mega Menu on Mobile Not Collapsing! #1233358

Victoria
Inactive Moderator

Hi AzharVahora,

I’ll ask my colleagues to have a look.

Best regards,
Victoria

July 26, 2020 at 5:26 pm in reply to: change social media icons in top header #1233357

Victoria
Inactive Moderator

Hi SolingLover,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 26, 2020 at 5:24 pm in reply to: Revolution Slider white space #1233356
Victoria
Inactive Moderator
Hey Misantaller,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#revolutionslider_2 {
    min-height: auto !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 26, 2020 at 5:19 pm in reply to: Advanced Layout Builder Missing #1233355

Victoria
Inactive Moderator

Hi animaxmsa,

Please rebuild the page from scratch and see if it gets the same issue.

Best regards,
Victoria

July 26, 2020 at 3:01 pm in reply to: If "Default enfold product gallery" set, variation images not switching #1233345

Victoria
Inactive Moderator

Hey FRIGORIA,

Yes, you need to use the WooCommerce gallery to be able to have variations.

If you need further assistance please let us know.
Best regards,
Victoria

July 26, 2020 at 3:00 pm in reply to: Opening video in lightbox with icon box element #1233343

Victoria
Inactive Moderator

Hi Morticka,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 26, 2020 at 2:58 pm in reply to: Masonry problem #1233342

Victoria
Inactive Moderator

Hey Deniz,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 26, 2020 at 2:58 pm in reply to: change social media icons in top header #1233340

Victoria
Inactive Moderator

Hi SolingLover,

Please try this option in the Theme Options > Header > Extra elements.

Best regards,
Victoria

July 26, 2020 at 2:53 pm in reply to: Button in Logo Area #1233339

Victoria
Inactive Moderator

Hi erron,

There was an error in your Quick css and the widget id changed. Did you changed the widget?

Anyway, you can check now.

Best regards,
Victoria

July 26, 2020 at 2:50 pm in reply to: Advanced Layout Builder Missing #1233338

Victoria
Inactive Moderator

Hi animaxmsa,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

July 26, 2020 at 11:46 am in reply to: avia framework post sitemap tag error #1233319

Victoria
Inactive Moderator

Hey M4551m0,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

July 26, 2020 at 11:18 am in reply to: Masonry Gallery – keep 3 columns #1233316

Victoria
Inactive Moderator

Hi Chriss,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 26, 2020 at 11:12 am in reply to: Button in Logo Area #1233315
Victoria
Inactive Moderator
Hi erron,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #text-4 {
  width: 10vw;
  float: right;
  top: 60px;
  padding: 0;
}
#top #text-4 p {
  text-align: right;
  padding-right: 20px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 26, 2020 at 11:08 am in reply to: Author pictures in posts & change to date format #1233314

Victoria
Inactive Moderator

Hey dannyl82,

Can you show us what you’ve gt so far?

Best regards,
Victoria

July 26, 2020 at 11:05 am in reply to: Google Search Console Error "Either 'name' or 'item.name' should be specified " #1233313

Victoria
Inactive Moderator

Hey Tia,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

July 26, 2020 at 11:03 am in reply to: change social media icons in top header #1233311

Victoria
Inactive Moderator

Hi SolingLover,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

July 26, 2020 at 11:00 am in reply to: page builder not working! #1233309

Victoria
Inactive Moderator

Hi wahinegaret,

I did not make any changes.

Best regards,
Victoria

July 26, 2020 at 10:56 am in reply to: Can't Update Enfold Site from 4.57 to 4.75 #1233308

Victoria
Inactive Moderator

Hey briangatenby!

The website is updated now.

Please check.
Best regards,
Victoria

July 26, 2020 at 10:43 am in reply to: Mega Menu on Mobile Not Collapsing! #1233304

Victoria
Inactive Moderator

Hi AzharVahora,

Could you please clear the cache, check again and get back to us.

I checked in Chrome on a Mac and in the incognito window.

Best regards,
Victoria

July 26, 2020 at 10:41 am in reply to: Opening video in lightbox with icon box element #1233302

Victoria
Inactive Moderator

Hi Morticka,

You can try using a plugin if the suggested solution seems complex.

WP Video Popup – Responsive YouTube & Vimeo Video Lightbox

Best regards,
Victoria

July 26, 2020 at 10:03 am in reply to: Node appearing on my page #1233295

Victoria
Inactive Moderator

Hey Criti30,

Please update the theme to 4.7.6.1, the issue is fixed in that version.

Best regards,
Victoria

July 26, 2020 at 10:02 am in reply to: white area on top of page page does not disappear #1233294

Victoria
Inactive Moderator

Hi oestersund,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 26, 2020 at 10:02 am in reply to: Button in Logo Area #1233293

Victoria
Inactive Moderator

Hi erron,

I don’t see the widget there anymore. Did you remove it?

Best regards,
Victoria

July 26, 2020 at 9:59 am in reply to: Add button to header using burger menu #1233292

Victoria
Inactive Moderator

Hi mattb1169,

Well, you can add this button to the main menu and we can help you adjust it.

Best regards,
Victoria

July 24, 2020 at 8:57 pm in reply to: Remove Social Media Sharing Buttons at the bottom of site #1233091

Victoria
Inactive Moderator

Hi ttactics,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 5,311 through 5,340 (of 38,331 total)

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