Page 150 – Support | Kriesi.at – Premium WordPress Themes

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September 4, 2020 at 1:30 pm in reply to: Logo is now getting cut off in sticky header after update? #1243315

Victoria
Inactive Moderator

Hi hylandgraphics,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2020 at 1:28 pm in reply to: WordPress #1243313

Victoria
Inactive Moderator

Hi Denielle Reeves,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

September 4, 2020 at 1:25 pm in reply to: Cant' save editing on theme option #1243310

Victoria
Inactive Moderator

Hi Bela_me,

Please start a separate thread, describe your issue there, and give us a link to your website.

Best regards,
Victoria

September 4, 2020 at 1:25 pm in reply to: Cant' save editing on theme option #1243309

Victoria
Inactive Moderator

Hi genno,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

September 4, 2020 at 1:21 pm in reply to: Position of Lightbox Close Button #1243308

Victoria
Inactive Moderator

Hey NicomIT,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 4, 2020 at 1:21 pm in reply to: Block Editor Not Functioning #1243307

Victoria
Inactive Moderator

Hi KeyshaunSmith,

Best regards,
Victoria

September 4, 2020 at 1:18 pm in reply to: How to close All Tab which inital open, on Particular Tabs Elements #1243306

Victoria
Inactive Moderator

Hey jskindustrial,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2020 at 1:17 pm in reply to: Excerpts translation in Blog Magazine layout – 2 questions #1243305

Victoria
Inactive Moderator

Hi rob2701,

Thank you for sharing!

Have a nice weekend! :)

Best regards,
Victoria

September 4, 2020 at 1:15 pm in reply to: Woocommerce cart on mobile bigger #1243303

Victoria
Inactive Moderator

Hi Morticka,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 31, 2020 at 12:38 pm in reply to: Problem after update WordPress 5.5 #1242156

Victoria
Inactive Moderator

Hey Pandora,

Please try the suggestion form this article and see if the issue gets resolved:

WordPress 5.5 Update Breaks Plugins – How to Fix it with jQuery Migrate Helper?

If you need further assistance please let us know.
Best regards,
Victoria

August 31, 2020 at 12:37 pm in reply to: Search input field does not display #1242155

Victoria
Inactive Moderator

Hey robinnnn3,

Best regards,
Victoria

August 31, 2020 at 12:35 pm in reply to: 2 logo's showing on scroll #1242153

Victoria
Inactive Moderator

Hi mofix,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 31, 2020 at 12:32 pm in reply to: Spalten/Columns: Wie Padding verändern? #1242152

Victoria
Inactive Moderator

Hey MeikeBl1,

Could you please attach some screenshots of the issue?

Könnten Sie bitte einige Screenshots des Problems beifügen?

Auf welcher Seite findet es statt?

Best regards,
Victoria

August 31, 2020 at 12:31 pm in reply to: Mobile Burger Menu space issues #1242151

Victoria
Inactive Moderator

Hi achhee,

You can share credentials and the link in private. Is it in maintenance mode or on the local machine?

Best regards,
Victoria

August 31, 2020 at 12:30 pm in reply to: migration and update Enfold theme to new customer #1242150

Victoria
Inactive Moderator

Hi Anne,

Great! We are here to help if you need anything :)

Best regards,
Victoria

August 31, 2020 at 12:29 pm in reply to: Font mit SSL nicht richtig dargestellt #1242148

Victoria
Inactive Moderator

Hi Hubsi,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 31, 2020 at 12:28 pm in reply to: Enfold Menu does not show up #1242147

Victoria
Inactive Moderator

Hi juiik0ch,

Yes, please. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 31, 2020 at 12:28 pm in reply to: Different background image on specific pages #1242145

Victoria
Inactive Moderator

Hi Jables,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

August 31, 2020 at 12:27 pm in reply to: background image overlay – on mobile only #1242143

Victoria
Inactive Moderator

Hi Jason,

Yeah…

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 31, 2020 at 12:26 pm in reply to: Error on page #1242142

Victoria
Inactive Moderator

Hey bojsenit,

Please share the FTP credentials too.

Best regards,
Victoria

August 31, 2020 at 12:24 pm in reply to: Widget! #1242140

Victoria
Inactive Moderator

Hi Luca,

We do not see the mockups. Do you have anything to show us? We do not have such a booking module. It has to be added with some plugin and then it can be added in the header if necessary.

Best regards,
Victoria

August 31, 2020 at 12:19 pm in reply to: Shortcodes window after updating to WordPress 5.4 #1242136

Victoria
Inactive Moderator

Hi Nabilinho,

You need to update php to at least php7.2, update the theme to the latest version and maybe use the jQuery Migrate helper.

WordPress 5.5 Update Breaks Plugins – How to Fix it with jQuery Migrate Helper?

If you need further assistance please let us know.
Best regards,
Victoria

August 31, 2020 at 12:16 pm in reply to: H1 is in ALL CAPS #1242134
Victoria
Inactive Moderator
Hi dezineo,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.template-page .entry-content-wrapper h1,
.template-page .entry-content-wrapper h2 {
    text-transform: none;
}
```
Do you mean the theme options settings do not apply?

For which elements?

If you need further assistance please let us know.

Best regards,
Victoria
August 31, 2020 at 12:13 pm in reply to: Home page fullscreen slider on mobile devices #1242132

Victoria
Inactive Moderator

Hi tremblayly,

Glad it’s working for you now! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 31, 2020 at 12:12 pm in reply to: AVIA LAYOUT EDITOR DOES NOT WORL SUDDENLY WITHOUT OUR INTERACTION #1242131

Victoria
Inactive Moderator

Hi Roman,

Yes, but make sure to have a full website backup ready and update php to php7.2 or higher.

If you need further assistance please let us know.
Best regards,
Victoria

August 31, 2020 at 12:10 pm in reply to: Avia Layout Builder Not Working / Unresponsive #1242129

Victoria
Inactive Moderator

Hey dnweil,

Can you please make that account admin? We cannot see anything like this.

Also, please have a look at the following article:

WordPress 5.5 Update Breaks Plugins – How to Fix it with jQuery Migrate Helper?

Best regards,
Victoria

August 31, 2020 at 12:08 pm in reply to: Access to support in forum #1242128

Victoria
Inactive Moderator

Hi chriswkendall,

Here is the link to start your own thread:

Enfold

If you need further assistance please let us know.
Best regards,
Victoria

August 31, 2020 at 12:06 pm in reply to: Page Hanging and cannot update Enfold #1242127

Victoria
Inactive Moderator

Hey Neil,

Please have a look at this article:

WordPress 5.5 Update Breaks Plugins – How to Fix it with jQuery Migrate Helper?

If you need further assistance please let us know.

Best regards,
Victoria

August 31, 2020 at 12:04 pm in reply to: Update To WordPress 5.5 Broke Website #1242124

Victoria
Inactive Moderator

Hi odbjur,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

August 31, 2020 at 12:03 pm in reply to: Functions missing in Classic Editor #1242123

Victoria
Inactive Moderator

Hi samgrom,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 4,471 through 4,500 (of 38,331 total)

← 1 2 3 … 149 150 151 … 1,276 1,277 1,278 →