Page 15 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 421 through 450 (of 38,331 total)

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Posts
March 1, 2021 at 6:28 pm in reply to: disable or hide comments on blog post pages #1284547

Victoria
Inactive Moderator

Hey bobfurgo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 1, 2021 at 6:27 pm in reply to: color section problme #1284546

Victoria
Inactive Moderator

Hey yogicfeel,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 1, 2021 at 6:26 pm in reply to: Breadcrumbs for blog posts #1284545

Victoria
Inactive Moderator

Hey FayeMcC,

Do you mean the urls or the breadcrumbs? I do not see any breadcrumbs on the page shared.

Best regards,
Victoria

March 1, 2021 at 6:24 pm in reply to: Videos in product woocommerce #1284544

Victoria
Inactive Moderator

Hi aquihaydominios,

Looks like this plugin does not have the free version, you can look for another plugin maybe or get this one.

Best regards,
Victoria

March 1, 2021 at 6:22 pm in reply to: Pictures have lost once again, menu&sort options no function #1284543

Victoria
Inactive Moderator

Hi rosarot,

The website is loading in Safari on my end. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

March 1, 2021 at 6:21 pm in reply to: Change color of WooCommerce star ratings #1284542

Victoria
Inactive Moderator

Hi TakiwaSoulArt,

We did not change anything because it’s the image file that needs to be changed. You need to change the image with Photoshop and replace the file in the folder that we specified earlier.

Best regards,
Victoria

March 1, 2021 at 6:15 pm in reply to: Top Button #1284540
Victoria
Inactive Moderator
Hey Carlos,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #scroll-top-link {
    bottom: 100px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 1, 2021 at 6:12 pm in reply to: Global tag on Enfold Child theme website #1284537

Victoria
Inactive Moderator

Hey valev0,

Here are the docs for you:

Add Custom JS or PHP Script

If you need further assistance please let us know.
Best regards,
Victoria

March 1, 2021 at 6:10 pm in reply to: catalogue element #1284535

Victoria
Inactive Moderator

Hi Theo,

You had many errors in your Quick css, I adjusted them for you. Please check the page now.

Best regards,
Victoria

March 1, 2021 at 6:01 pm in reply to: How to constraint module to menu width #1284532

Victoria
Inactive Moderator

Hi jordip,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

March 1, 2021 at 6:01 pm in reply to: Default light-box opening on images in pages and articles #1284531

Victoria
Inactive Moderator

Hey mguillou5670,

This is currently the way it’s built to function and there is no option to change that behavior.

If you need further assistance please let us know.
Best regards,
Victoria

March 1, 2021 at 5:54 pm in reply to: Mobile Ansicht Menü nicht sichtbar #1284525

Victoria
Inactive Moderator

Hey FinanzSchuller,

Please have a look at the following thread:
https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/

If you need further assistance please let us know.

Best regards,
Victoria

March 1, 2021 at 5:52 pm in reply to: Reduce the number of included CSS files. #1284521

Victoria
Inactive Moderator

Hi Luisgasser,

Are you using CSS and JavaScript merging? You can also use some caching plugins to have the css inlined.

Best regards,
Victoria

March 1, 2021 at 5:51 pm in reply to: Reduce the number of included CSS files. #1284516

Victoria
Inactive Moderator

Hi SOZOjewellery,

Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

Best regards,
Victoria

March 1, 2021 at 5:50 pm in reply to: Hamburger menu conflicts with header widget #1284515

Victoria
Inactive Moderator

Hey natas442,

https://share.getcloudapp.com/mXu1GN6q It looks and works fine on my end, is this not the desired look?

Best regards,
Victoria

March 1, 2021 at 5:47 pm in reply to: Cart problem #1284512

Victoria
Inactive Moderator

Hi ValerieHiguero,

The theme does not change this logic, so it’s a WooCommerce and the other cart plugin combo issue and so might want to check the support of those plugins. We only help here with the theme issues.

Best regards,
Victoria

March 1, 2021 at 5:44 pm in reply to: GDPR checkbox Alignment in comment section #1284511
Victoria
Inactive Moderator
Hey Pako,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #commentform .form-av-privatepolicy.comment-form-av-privatepolicy  label {
    left: 36px;
    top: -30px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 1, 2021 at 5:41 pm in reply to: Float Right Image in Tabs #1284509

Victoria
Inactive Moderator

Hi m s,

Oh, I did not know you wanted it in other tabs too. Anyway, I added the class to the ul element and added the css. You can adjust the margin-right to the value that works for you.

Best regards,
Victoria

March 1, 2021 at 5:39 pm in reply to: Missing the contact form option in the advanced editor #1284508

Victoria
Inactive Moderator

Hi Maaike,

Can you please have Wordfence disabled for now so that we can test too?

Best regards,
Victoria

March 1, 2021 at 5:37 pm in reply to: Mising some thumbnails blog section: related articles #1284507

Victoria
Inactive Moderator

Hey Michal,

Best regards,
Victoria

March 1, 2021 at 5:34 pm in reply to: Cannot use google MAPS API key #1284506

Victoria
Inactive Moderator

Hey bicounet,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 1, 2021 at 5:31 pm in reply to: Socket colour #1284500

Victoria
Inactive Moderator

Hi richardwilding,

I will ask my colleagues to check as I cannot reproduce it.

Best regards,
Victoria

March 1, 2021 at 5:28 pm in reply to: Layerslider WP not updated and causing resource conflict #1284495

Victoria
Inactive Moderator

Hi SakuraD,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 1, 2021 at 5:27 pm in reply to: Changing font color of sharing button row #1284490

Victoria
Inactive Moderator

Hi Verena,

Could you please attach some screenshots of the issue? It’s not very clear to me.

Best regards,
Victoria

March 1, 2021 at 5:25 pm in reply to: Icon list #1284486
Victoria
Inactive Moderator
Hi gregcarrollLMG,

Thank you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top.home .avia-icon-list-container .iconlist_content {
  min-height: 82px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 1, 2021 at 5:21 pm in reply to: Align menu in #socket centered without design breaks #1284483

Victoria
Inactive Moderator

Hi Frank,

Best regards,
Victoria

March 1, 2021 at 5:15 pm in reply to: Logo area is diabled but i want to enable on mobile devices #1284481

Victoria
Inactive Moderator

Hi CatharinaLeloux,

Please share the page with the issue and credentials.

Best regards,
Victoria

March 1, 2021 at 5:10 pm in reply to: How to create card hover shadow effect? #1284480

Victoria
Inactive Moderator

Hey sdachos,

It’s not clear which effect you’re trying to replicate, can you please be more specific?

Best regards,
Victoria

March 1, 2021 at 5:08 pm in reply to: adding wave pattern over picture #1284479

Victoria
Inactive Moderator

Hey JJJLLL,

Well, it’s not that easy to do with the Advanced Layout Builder, it needs to be some custom HTMl or the Layer Slider.

Best regards,
Victoria

March 1, 2021 at 5:07 pm in reply to: Having 2 menu for desktop and Separate menu for mobile #1284478

Victoria
Inactive Moderator

Hey Natesh,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 421 through 450 (of 38,331 total)

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