Page 149 – Support | Kriesi.at – Premium WordPress Themes

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September 4, 2020 at 2:37 pm in reply to: Multicolor Tabs #1243379

Victoria
Inactive Moderator

Hey envapk2,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

September 4, 2020 at 2:36 pm in reply to: Change alignment of Socials Share Buttons #1243377

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

September 4, 2020 at 2:36 pm in reply to: Change alignment of Socials Share Buttons #1243375

Victoria
Inactive Moderator

Hi Haiko,

Ok :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

September 4, 2020 at 2:32 pm in reply to: Masonry filter not working correctly #1243370

Victoria
Inactive Moderator

Hi!

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Cheers!
Victoria

September 4, 2020 at 2:32 pm in reply to: Masonry filter not working correctly 3 #1243369

Victoria
Inactive Moderator

Hey Tom,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

September 4, 2020 at 2:28 pm in reply to: Search input field does not display #1243367
Victoria
Inactive Moderator
Hi robinnnn3,

Well, that code can be added by some plugin.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #searchsubmit {
    width: auto !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 4, 2020 at 2:24 pm in reply to: How to close All Tab which inital open, on Particular Tabs Elements #1243365

Victoria
Inactive Moderator

Hi jskindustrial,

Well, with this kind of tabs, the first one will be open by default. It’s not the accordion toggles where all can be closed.

Best regards,
Victoria

September 4, 2020 at 2:20 pm in reply to: Block Editor Not Functioning #1243363

Victoria
Inactive Moderator

Hi KeyshaunSmith,

You might want to contact the plugin support as Enfold is not used in this case, when you’re building products.

Best regards,
Victoria

September 4, 2020 at 2:19 pm in reply to: Full width grid-row spacing issues #1243362

Victoria
Inactive Moderator

Hi Charl,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

September 4, 2020 at 2:18 pm in reply to: Footer not wide anymore #1243361

Victoria
Inactive Moderator

Hey felixfi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2020 at 2:14 pm in reply to: Unlock "Lock advanced layout builder" for editor #1243359

Victoria
Inactive Moderator

Hi victormontesdeoca,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 4, 2020 at 2:14 pm in reply to: page author #1243356

Victoria
Inactive Moderator

Hi ChrisCoach,

When you create the author, WordPress takes that data and uses the file author.php to render that page. There is no physical folder /auteur/.
https://www.wpbeginner.com/glossary/author/

10+ Best WordPress Author Box Plugins

Best regards,
Victoria

September 4, 2020 at 2:10 pm in reply to: Accordion tool #1243352

Victoria
Inactive Moderator

Hey jb84,

Could you please attach a mockup of what you’re trying to achieve?

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

September 4, 2020 at 2:08 pm in reply to: Icon Box height #1243350

Victoria
Inactive Moderator

Hi FayeMcC,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2020 at 2:08 pm in reply to: button disappears #1243349

Victoria
Inactive Moderator

Hi sevildi,

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Victoria

September 4, 2020 at 2:03 pm in reply to: Grid row display on mobile #1243347

Victoria
Inactive Moderator

Hi FayeMcC,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

September 4, 2020 at 2:02 pm in reply to: Main Menu / Footer Menu not showing with fullpage.js #1243346

Victoria
Inactive Moderator

Hey PMXGmbH,

https://share.getcloudapp.com/Blu5qGDX This css added somewhere hides the menu, you can simply remove the code.

Best regards,
Victoria

September 4, 2020 at 1:59 pm in reply to: Add to cart single product page not working #1243344

Victoria
Inactive Moderator

Hey damnsharp,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2020 at 1:54 pm in reply to: Noindex, noarchive for selected pages #1243342

Victoria
Inactive Moderator

Hey Jak73,

Here is an article for you:

How To Stop Search Engines From Indexing Specific Posts And Pages In WordPress

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2020 at 1:52 pm in reply to: After theme update, images throughout site are not showing #1243340

Victoria
Inactive Moderator

Hey t2blue,

Please have a look at this at the solution in this article:

WordPress 5.5 Update Breaks Plugins – How to Fix it with jQuery Migrate Helper?

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2020 at 1:50 pm in reply to: Is there a Content Element that does a reveal? #1243338

Victoria
Inactive Moderator

Hey Stephen,

Do you mean something like accordion toggles here?

Accordion & Toggles

Best regards,
Victoria

September 4, 2020 at 1:49 pm in reply to: Special Headings Glitch #1243335

Victoria
Inactive Moderator

Hey rico_444,

Please update the theme with the version below, the issue is fixed there.

Best regards,
Victoria

September 4, 2020 at 1:48 pm in reply to: show full featured image at the top of post. not cropped image #1243333

Victoria
Inactive Moderator

Hey BUko,

Please have a look at the following thread:
https://kriesi.at/support/topic/full-width-featured-image-on-blog-page/

If you need further assistance please let us know.

Best regards,
Victoria

September 4, 2020 at 1:46 pm in reply to: Pricing Table Font Size #1243332
Victoria
Inactive Moderator
Hey collinssafety,

You can try playing with the values in this css:
```
.pricing-table li.avia-pricing-row {
        font-size: 40px;
        line-height: 1em;
        padding: 25px 12px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
September 4, 2020 at 1:43 pm in reply to: Auto Respond Mail #1243329

Victoria
Inactive Moderator

Hey Ginodelg,

Well, you might want to look for a plugin that helps you build email templates.

Here are some links for you:
https://wordpress.org/plugins/tags/email-template/

How to Create Custom HTML Email Templates with WordPress

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2020 at 1:39 pm in reply to: Cannot customize theme cache problem? #1243325

Victoria
Inactive Moderator

Hey acascon,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2020 at 1:39 pm in reply to: Right Sidebar width suddenly changed – different than theme settings #1243324
Victoria
Inactive Moderator
Hey tomnoffsinger,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #main .sidebar {
    width: 23%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 4, 2020 at 1:36 pm in reply to: Pre-loading screen won't disappear & enfold settings are not savable #1243323

Victoria
Inactive Moderator

Hey Bela_me,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2020 at 1:35 pm in reply to: Hotlinking from footer widget #1243321

Victoria
Inactive Moderator

Hi Kaleidoscope_Advertising_and_Design_Inc,

I could not reach the website. Is the link correct?

Best regards,
Victoria

September 4, 2020 at 1:31 pm in reply to: Right Sidebar Menu #1243316

Victoria
Inactive Moderator

Hey mikeens,

Well, Enfold does not have this kind of menu, you might want to look for a plugin that can be used to build such a menu or hire a freelancer to build it for you.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 4,441 through 4,470 (of 38,331 total)

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