Page 1231 – Support | Kriesi.at – Premium WordPress Themes

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May 9, 2017 at 7:21 pm in reply to: varnish cache & enfold #790523

Victoria
Inactive Moderator

Hi romano2,

Here is a thread you might want to look at:

Best caching, compression, minify Plugin for WordPress/Enfold?

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2017 at 7:16 pm in reply to: Random NBSP's / Child Theme / add_filter #790521

Victoria
Inactive Moderator

Hi ServerBiz,

I think you should add some logging to that function, that way you will know whether it get’s called, I would also try logging the content it gets and what it returns. And just test with a simple element on a simple page built with Advanced Layout Builder.

Best regards,
Victoria

May 9, 2017 at 7:07 pm in reply to: Contact form – advanced layout and variable element problem #790516

Victoria
Inactive Moderator

Hey tadpohl,

You should really consider updating your php version. Even WooCommerce is recommending that. It should at least be 5.6+.

Best regards,
Victoria

May 9, 2017 at 6:44 pm in reply to: Masonry Gallery Not Showing after Update #790507

Victoria
Inactive Moderator

Hi jgreenblatt,

There is a fix suggested here.

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2017 at 6:39 pm in reply to: Image gallery – full with? #790506

Victoria
Inactive Moderator

Hey Sobirk,

You can use Full Width Easy slider. You can check our demo and tell us which element you like or suits you and we will tell you haw to so it.

Best regards,
Victoria

May 9, 2017 at 6:33 pm in reply to: customize the mobile menu to be : logo+search icon+cart icon+menu icon #790501

Victoria
Inactive Moderator

Hi YongyanLi,

I don’t see the search icon on mobile version. Did you remove the script?

Best regards,
Victoria

May 9, 2017 at 4:49 pm in reply to: Forms crashing Layout Builder #790447

Victoria
Inactive Moderator

Hi,

Advanced Layout Builder loaded (screenshot in private)
Please try again and let me know if it works.

Best regards,
Victoria

May 9, 2017 at 4:42 pm in reply to: I cannot edit Portfolio Items (Spinning Wheel) #790441

Victoria
Inactive Moderator

Hi cmatthews1,

Great job!
Let’s test a bit more. You say some pages work, some don’t. Give me a working page and we’ll try to spot a difference :)
Also which php are you running?

Best regards,
Victoria

May 9, 2017 at 4:39 pm in reply to: WordPress Warning #790437
Victoria
Inactive Moderator
Hi adriennerussel1,

On the front end you see that there is an issue with a font and there is a problem in font-class in backend, they could be connected. Please, try to clear the server cache and update theme files again?

Best regards,
Victoria
- This reply was modified 7 years, 6 months ago by Victoria.
May 9, 2017 at 4:14 pm in reply to: Gallery image pop up bubbles – clickable instead? #790417

Victoria
Inactive Moderator

Hi Marc,

You could try to implement one of the solutions below:
http://stackoverflow.com/questions/29567580/play-a-beep-sound-on-button-click
http://stackoverflow.com/questions/31715188/buttons-click-sounds
http://stackoverflow.com/questions/32913026/click-a-button-to-play-sound-on-javascript

or you could just add red or green border on the masonry item.

Best regards,
Victoria

May 9, 2017 at 4:10 pm in reply to: Categories on article class on post-grid #790414

Victoria
Inactive Moderator

Hi marcomila,

Is this the page where you are trying to add categories?
You can give us temporary admin access to your website in the private content box below, we will not publish your site, no worries :)

Best regards,
Victoria

May 9, 2017 at 4:08 pm in reply to: Could not connect to Mailchimp with this API Key. Please try again with a differ #790413

Victoria
Inactive Moderator

Hi lemonden,

Where are you using it? Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Do you have any logging implemented on your website?

Best regards,
Victoria

May 9, 2017 at 4:06 pm in reply to: I cannot edit Portfolio Items (Spinning Wheel) #790411

Victoria
Inactive Moderator

Hi cmatthews1,

Please refer to this thread for a possible solution.

My Enfold Layout Builder is not loading properly

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2017 at 4:02 pm in reply to: Inserted gallery – always same thumbnail size #790409
Victoria
Inactive Moderator
Hey cyberhrc,

You should add this attribute size=”medium” to the shortcode and css:
```
#top .gallery .gallery-item {
width: auto;
height: auto;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
May 9, 2017 at 3:50 pm in reply to: Codebox change code #790390

Victoria
Inactive Moderator

Hey Eric,

I would say that the html in there is really weird. Has it always been like this?
Looks like html in French version is invalid. What you can do is validate html, paste it back there and see what happens.

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2017 at 3:41 pm in reply to: Captions for the full width easy slider Bottom with out frame center. #790382
Victoria
Inactive Moderator
Hi,

Here is the code for mobile
```
@media only screen and (max-width: 767px) {
.slideshow_align_caption {
    vertical-align: top;
    top: 77%;
}
}
```
If you need further assistance please let us know.
Best regards,
Victoria
May 9, 2017 at 3:32 pm in reply to: Burger Menu still an issue #790370

Victoria
Inactive Moderator

Hey Gavin,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 9, 2017 at 3:21 pm in reply to: Logo Resizing and lost resolution #790354

Victoria
Inactive Moderator

Hi,

As Sarah suggested, you could try a 831px x 250px version for logo.

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2017 at 3:14 pm in reply to: Breadcrumb Shortcode and entry in function.php #790340
Victoria
Inactive Moderator
Hi brandhands,

Here is the code to remove border
```
.post-entry-1266 .stretch_full.container_wrap.alternate_color.light_bg_color.title_container {
    border: none;
}
```
You copied the correct function. There was just one more condition that was relying on theme settings and we don’t want that. Check now :)

Best regards,
Victoria
May 9, 2017 at 2:57 pm in reply to: getting problem when i try to keep code in function.php #790319

Victoria
Inactive Moderator

Hi dith_solanki,

Please refer to this thread for a solution for blurred images.

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2017 at 2:55 pm in reply to: Tab Section Terminates Main #790314

Victoria
Inactive Moderator

Hi grizzlydev,

Please start a separate thread to avoid confusion. There, please describe your issue and give us a link to your website.

Best regards,
Victoria

May 9, 2017 at 2:54 pm in reply to: Tab Section Terminates Main #790312

Victoria
Inactive Moderator

Hi boethius,

Which plugin are you using for translations and which is the original language of the page?
I was not able to reproduce the way it looks on your original screenshot.

Best regards,
Victoria

May 9, 2017 at 2:47 pm in reply to: Contact form inside the Avia layout builder – change email sender #790304

Victoria
Inactive Moderator

Hi mjakubicek,

Yep, you should consider using a plugin.
Here is an overview of mail plugins http://wpninjas.com/simple-smtp-plugins-for-wordpress/

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2017 at 2:45 pm in reply to: Layer slider objects misplaced on mobile #790303

Victoria
Inactive Moderator

Hey snitt,

Layer Slider had a few updates and settings changed. You have to go to every slide and adjust positioning.

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2017 at 2:43 pm in reply to: IconFont Manager doesn't work #790300

Victoria
Inactive Moderator

Hi ENGIENextFlex,

We also need your login url in private.

Best regards,
Victoria

May 9, 2017 at 2:42 pm in reply to: Categories on article class on post-grid #790299

Victoria
Inactive Moderator

Hey marcomila,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

Best regards,
Victoria

May 9, 2017 at 2:41 pm in reply to: Problem with genuine gallery on pages #790296

Victoria
Inactive Moderator

Hey EFFIDOC,

You can use Endolds shortcodes in Default editor.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 9, 2017 at 2:40 pm in reply to: WP_ADIMN ERRORS #790293

Victoria
Inactive Moderator

Hi Mauro,

Did you make a backup? And have you moved avia.js and shortcodes.js to your child theme?

Best regards,
Victoria

May 9, 2017 at 2:37 pm in reply to: translation (loco translate + polylang) #790292

Victoria
Inactive Moderator

Hi Monika,

Best regards,
Victoria

May 9, 2017 at 1:10 pm in reply to: Homepage portfolio items CSS #790231

Victoria
Inactive Moderator

Hi Loczuch,

Make them all 260×185 and you will see the difference.

If you need further assistance please let us know.
Best regards,
Victoria
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Viewing 30 posts - 36,901 through 36,930 (of 38,331 total)

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