Page 1199 – Support | Kriesi.at – Premium WordPress Themes

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June 22, 2017 at 7:08 pm in reply to: Layerslider can't be activated #811763

Victoria
Inactive Moderator

Hey alecsandro,

You don’t need to activate the Layer Slider, it is working properly and has full functionality, it comes with Enfold, you will get Layer Slider updates with Enfold updates, so you can disregard that message and build your awesome sliders :)

If you need further assistance please let us know.
Best regards,
Victoria

June 22, 2017 at 7:06 pm in reply to: Adding video to LayerSlider #811761

Victoria
Inactive Moderator

Hi Andrea,

You could try to play with the length of transition, make it a bit shorter and see if that works.
Here is another doc, maybe we missed something.

Best regards,
Victoria

June 22, 2017 at 7:00 pm in reply to: CONTACT FORM INSIDE GRID ROW | ADJUST SIZE #811758
Victoria
Inactive Moderator
Hi mleite1,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.page-id-305#top fieldset {
    margin: 22%!important;
    width: 60%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 22, 2017 at 6:58 pm in reply to: Column padding and margins #811756

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

June 22, 2017 at 6:55 pm in reply to: Can't install demo content #811751

Victoria
Inactive Moderator

Hi techielab,

Glad you got it working for you! :)

Would you mind sharing your solution for future generations? :)

If you need further assistance please let us know.
Best regards,
Victoria

June 22, 2017 at 6:53 pm in reply to: Original Image size in Lighbox #811750

Victoria
Inactive Moderator

Hey Maja,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Is the code still there?

Best regards,
Victoria

June 22, 2017 at 6:51 pm in reply to: Enfold Multisite with shared Portfolio Entries #811749

Victoria
Inactive Moderator

Hi WerbeagenturSitekick,

You could have all of your portfolio items in one database and write a custom connector just for the portfolio items, the one that connects to the database with those items and pulls them for any place necessary, or you could use WordPress REST API, make and endpoint in one website and load portfolio items to any location you need.

If you need further assistance please let us know.
Best regards,
Victoria

June 22, 2017 at 6:48 pm in reply to: Teb section doesn't work properly #811747

Victoria
Inactive Moderator

Hey milieti,

We have a bug with tab section, your issue is a part of it. Our developers are getting the fixes ready to be released. So please bare with us, the fixes are coming.

If you need further assistance please let us know.
Best regards,
Victoria

June 22, 2017 at 6:46 pm in reply to: Tab Section – Alignment off on mobile, #811746

Victoria
Inactive Moderator

Hi jonrouse,

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

June 22, 2017 at 6:45 pm in reply to: Avia Layout Builder in Enfold theme does not save contact form changes #811744

Victoria
Inactive Moderator

Hey palostacho,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? And specify the pages with the form please :)

Best regards,
Victoria

June 22, 2017 at 6:44 pm in reply to: Layer slides responsive on mobile #811743
Victoria
Inactive Moderator
Hi albertobarch,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1024px) {
#layerslider_8 {
  height: 434px !important;
}
#layerslider_8 .ls-wrapper.ls-z.ls-hide-on-desktop .ls-wrapper.ls-in-out {
  top: 0 !important;
}
}
@media only screen and (max-width: 767px) {
#layerslider_8 {
  height: 390px !important;
}
#layerslider_8 .ls-wrapper.ls-z.ls-hide-on-desktop .ls-wrapper.ls-in-out {
  top: 0 !important;
}
}

@media only screen and (max-width: 450px) {
#layerslider_8 {
  height: 180px !important;
  max-height: 220px !important;
}
#layerslider_8 .ls-wrapper.ls-z.ls-hide-on-desktop .ls-wrapper.ls-in-out {
  top: 0 !important;
}
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 22, 2017 at 6:25 pm in reply to: not fit for a mobile #811736

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

June 22, 2017 at 6:17 pm in reply to: Problem with positioning of small images (flags) in header #811732
Victoria
Inactive Moderator
Hi nonne,
I edited the widget code, all the line breaks for formatting were adding an actual br tag which was making a mess, now it’s on the same line, we can just add some padding like so:
```
#text-10 a {padding: 5px;}
```
If you need further assistance please let us know.
Best regards,
Victoria
June 22, 2017 at 5:03 pm in reply to: Lightbox image is blurry #811683

Victoria
Inactive Moderator

Hey Corina,

You need to adjust image compression by WordPress
http://www.wpbeginner.com/wp-tutorials/how-to-increase-or-decrease-wordpress-jpeg-image-compression/

and reupload your image.
Best regards,
Victoria

June 22, 2017 at 4:56 pm in reply to: Text next to the hamburger menu #811672
Victoria
Inactive Moderator
Hey alonarad,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Like this?

View post on imgur.com

Best regards,
Victoria
- This reply was modified 8 years ago by Victoria.
June 22, 2017 at 4:49 pm in reply to: Tab section alternate URL #811664

Victoria
Inactive Moderator

Hey aeroslo,

What are you trying to achieve with this code?

Best regards,
Victoria

June 22, 2017 at 4:42 pm in reply to: Enfold consulting theme mobile BUG #811657

Victoria
Inactive Moderator

Hi PovezujemoSi,

Thanks for the video, much more clear like that. I was able to reproduce on my cell phone. I will report it to our devs.

Best regards,
Victoria

June 22, 2017 at 4:19 pm in reply to: Responsive tab formatting poor between certain screen sizes #811639
Victoria
Inactive Moderator
Hi zimbo,

This is the code from shortcodes.css that will do the trick, I just adjusted the size:
```
@media only screen and (max-width: 1024px)  {
	.responsive .tabcontainer{border-width: 1px; border-style: solid; border-top:none; overflow: hidden;}
	.responsive .tabcontainer .tab_titles{display:none;}
	.responsive .tabcontainer .tab_content, .responsive .tabcontainer .tab
	{width:100%; max-width:100%; border-left:none; border-right:0;left:0; top:0; min-height: 0!important;}
	.responsive .tabcontainer .tab_content{border-bottom:none; padding:15px 30px; clear: both; }
	.responsive .tabcontainer .tab.fullsize-tab{ display:block; margin-bottom:-1px;}
	.responsive .top_tab .tab.fullsize-tab{ margin-bottom:0px;}

}
```
If you need further assistance please let us know.
Best regards,
Victoria
June 22, 2017 at 4:11 pm in reply to: IMAGE WITH HOTSPOTS. How to add a Question Mark ( ? ) instead of numbers #811635

Victoria
Inactive Moderator

Hi Chris,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Don’t post many comments please, it outs your request to the end of the queue each time you add the new reply.

Best regards,
Victoria

June 22, 2017 at 4:00 pm in reply to: Two field on one row? contact form 7 #811627
Victoria
Inactive Moderator
Hi kilimats,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
div.wpcf7 {
  min-height: 200px;
}
div.wpcf7 .flex_column.av_one_third.third {
  clear: left;
  margin-left: 0px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 22, 2017 at 3:50 pm in reply to: Add Category Names in Blog Post Grid Layout #811619

Victoria
Inactive Moderator

Hi,

Please refer to this thread for a possible solution.

If you need further assistance please let us know.
Best regards,
Victoria

June 22, 2017 at 3:42 pm in reply to: Visual editor Text no work #811614

Victoria
Inactive Moderator

Hi emanuelefrancati,

What I meant was that you can make the same page, like a copy of it, just copy codes from it to a new page and see if those will work.

Best regards,
Victoria

June 22, 2017 at 3:41 pm in reply to: Error Gallery Masonry #811613

Victoria
Inactive Moderator

Hi Besteam,

Deleting that folder is not a good idea, because all the settings you make in theme options are then used to generate the css that is put in a file in that folder.

Best regards,
Victoria

June 22, 2017 at 2:46 pm in reply to: Product category and product text size, image gallery on products #811560
Victoria
Inactive Moderator
Hi JanOyvind,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.inner_product_header_cell {
  text-align: center;
}
```
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look at the product images?
If you need further assistance please let us know.
Best regards,
Victoria
June 22, 2017 at 2:40 pm in reply to: Integration with The Event Calendar #811553

Victoria
Inactive Moderator

Hey luckylobo10,

Looks like you built it with Advanced Layout Builder, so you can use columns and put links in those. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 22, 2017 at 2:37 pm in reply to: Visitors commenting using mobile site can't scroll down to "Submit" button #811550

Victoria
Inactive Moderator

Hi suzannewm94,

I tried on my cell phone on the page in private, the page scrolls, so no matter how long the comment is, I can scroll to a submit button. DO you know what model the device is, where it is not working?

Best regards,
Victoria

June 22, 2017 at 2:33 pm in reply to: Photo carousel problem after update to 4.0.7 #811546

Victoria
Inactive Moderator

Hi icsaucp,

This issue has been reported and our developers are working on a fix for it. Please bare with us.

If you need further assistance please let us know.
Best regards,
Victoria

June 22, 2017 at 2:14 pm in reply to: Ajax pop up #811540
Victoria
Inactive Moderator
Hi Krissieg,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css, this will reduce the logos and hide the next and prev buttons.
```
.avia-gallery-big .avia-gallery-big-inner img, .active-slide img { width: 30% !important; }
.ajax_controlls.iconfont .ajax_next, .ajax_controlls.iconfont .ajax_previous{ display: none; }
```
If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 8 years ago by Victoria.
June 22, 2017 at 1:55 pm in reply to: HTTP ERROR 500 #811522

Victoria
Inactive Moderator

Hi ChrisSchutte,

What happened before that? Some plugin update or you tried to update the theme? Or what deleted that file?

Best regards,
Victoria

June 22, 2017 at 1:53 pm in reply to: HTTP ERROR 500 #811521

Victoria
Inactive Moderator

Hi ChrisSchutte,

Please enable debug into log and send us the logs (https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/). Or send us the logs if you have them already.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 35,941 through 35,970 (of 38,331 total)

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