Page 1127 – Support | Kriesi.at – Premium WordPress Themes

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September 13, 2017 at 3:55 pm in reply to: Logo, menu & shopping cart icon layout in mobile view #851617
Victoria
Inactive Moderator
Hey Dave,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
.responsive #top #wrap_all .container {
    width: 95%;
    max-width: 95%;
}
.responsive #top .logo {
      width: 60%;
}
#menu-item-shop .cart_dropdown_link {
  padding: 0 30px;
}
}
```
If you need further assistance please let us know.
Best regards,
Victoria
September 13, 2017 at 3:49 pm in reply to: Footer showing up on only some pages #851614

Victoria
Inactive Moderator

Hi gwinenvato,

The footer links are already white on hover. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

September 13, 2017 at 3:48 pm in reply to: Mobile Menu – Sub Menu Items Disappear #851612

Victoria
Inactive Moderator

Hi shreinmedia,

You have a header.php in your child theme. Do you have any modifications there? You need to either merge it with a fresh copy, or remove it from the child theme, if there are no modifications there.

Best regards,
Victoria

September 13, 2017 at 3:39 pm in reply to: Padding images in Masonry in Tab function #851610

Victoria
Inactive Moderator

Hi Ronald,

You set content to align in the middle and since, the amount of content is different, it looks like the content has different padding. You can set tab content to align lot and you will get the result you need.

If you need further assistance please let us know.
Best regards,
Victoria

September 13, 2017 at 3:30 pm in reply to: Layer Slider Issues #851607

Victoria
Inactive Moderator

Hey Chris,

I got the text in the middle on the financial site, it does not look centered on the preview, but does on the website. You can see, it only takes playing with the top left % setting in styles for layers.
You can do the same on other sites. And it need to be adjusted for other screen sizes. TO do so, please give a class to that slide and we will try to make it work on other screen sizes, if you need our help.

Best regards,
Victoria

September 13, 2017 at 2:16 pm in reply to: Event calendar pro – event tickets plus set at 0 #851584

Victoria
Inactive Moderator

Hey thetshed,

You might want to address this questions to the plugin authors. This is not theme related.

If you need further assistance please let us know.
Best regards,
Victoria

September 13, 2017 at 2:14 pm in reply to: Submenu #851583

Victoria
Inactive Moderator

Hi tekniskakari,

You can set the menu at the top to display as icon in the theme options.

If you need further assistance please let us know.
Best regards,
Victoria

September 13, 2017 at 2:12 pm in reply to: Events calendar layout problems and hidden areas #851581
Victoria
Inactive Moderator
Hey thetshed,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .tribe-events-event-cost form {
    margin-bottom: 0px;
}
.single-tribe_events  .av-single-event-meta-bar  .secondary .tribe-events-venue-map {
    width: 100%;
}
```
What changes do you need with the ticket section?

If you need further assistance please let us know.
Best regards,
Victoria
September 13, 2017 at 1:58 pm in reply to: Change the link & hover state of sidebar #851578
Victoria
Inactive Moderator
Hi gwinenvato,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.nested_nav .page_item a:hover {
  text-decoration: underline;
  color: #666 !important; <---- use this if you need to change the color of text
}
```
If you need further assistance please let us know.
Best regards,
Victoria
September 13, 2017 at 1:54 pm in reply to: Logo much bigger in other laptop #851576

Victoria
Inactive Moderator

Hi nadinedomnink,

The footer looks the same across all the browsers on a Mac. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

September 13, 2017 at 1:47 pm in reply to: Enfold 50% continer size issue #851574

Victoria
Inactive Moderator

Hey codecreative,

I am not getting any margin/padding in Chrome on a MAc. Is it happening on a certain screen size?

Best regards,
Victoria

September 13, 2017 at 1:42 pm in reply to: Iconlist Line #851572

Victoria
Inactive Moderator

Hey MaxBlank,

It looks ok on my side. Could you please clear the cache, check again and get back to us. OR if it is happening on another page, please give us a link to that page and post login credentials in private box below.

Best regards,
Victoria

September 13, 2017 at 1:41 pm in reply to: Unknown element in mobile view #851571

Victoria
Inactive Moderator

Hi Shawnlimws,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 13, 2017 at 1:38 pm in reply to: Mailchimp not sending email to new subscriber #851570

Victoria
Inactive Moderator

Hi Dee007,

The user registers, you get the email with user data, user data goes to MailChimp(?), MailChimp sends the email. It this the flow? Do you have the user data in MailChimp that you’re getting? MailChimp does not fire the email sending?

Best regards,
Victoria

September 13, 2017 at 1:36 pm in reply to: How to change the image overlay icon to a unique graphic #851569

Victoria
Inactive Moderator

Hey Gabe,

Could you please give us a link to the page on your website, we need more context to be able to help you.

Best regards,
Victoria

September 13, 2017 at 1:35 pm in reply to: No "burger", please #851568
Victoria
Inactive Moderator
Hi Bakencio,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 990px) {
 .responsive #header_main_alternate {
    display: block !important;
  }
  .responsive #header_main_alternate .menu-item {
    display: block !important;
  }
    .responsive #header_main_alternate .av-burger-menu-main.menu-item-avia-special  {
      display: none !important;
    }
    #header_main .av-burger-menu-main.menu-item-avia-special {
      display: none !important ;
    }
    .responsive #top #main .container_wrap:first-child {
      padding-top: 0px;
    }

}
@media only screen and (max-width: 644px) {
  .responsive #top #main .container_wrap:first-child {
      padding-top: 40px;
    }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
September 13, 2017 at 12:31 pm in reply to: Accordion Slider customization #851548

Victoria
Inactive Moderator

Hi rakocevic,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 13, 2017 at 12:29 pm in reply to: Responsive Menu doesn't work #851547

Victoria
Inactive Moderator

Hi Giulia,

Best regards,
Victoria

September 13, 2017 at 12:25 pm in reply to: widget area in column on home page #851544

Victoria
Inactive Moderator

Hi SuperSportsUAE,

Which of the widgets do you need help with? The text in the widget or the widget itself?

Best regards,
Victoria

September 13, 2017 at 12:21 pm in reply to: Fonts not changing #851542

Victoria
Inactive Moderator

Hi asinger777,

It could be that the form is not loaded for the page, you need to set in theme options this font for an element, then it will be loaded for the website and it might work by specifying in the css.

Best regards,
Victoria

September 13, 2017 at 12:18 pm in reply to: Ninjaforms and Blog Post Excerpt #851541

Victoria
Inactive Moderator

Hi m s,

You need to show excerpt filed by checking it in screen options and filling it out for those posts. Then it should not show the post content, but show the excerpts instead.

If you need further assistance please let us know.
Best regards,
Victoria

September 13, 2017 at 11:10 am in reply to: Customized Toggles #851524
Victoria
Inactive Moderator
Hi Jürgen,

Here are some additions to the code give above, you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.single_toggle .toggler {
    border-top: #000 2px solid;
    text-transform: uppercase;
    border-bottom: #000 2px solid;
    background: transparent!important;
    border-left: none;
    border-right: none;
}
.single_toggle p[data-fake-id="#toggle-id-2"] {
  border-top: none;
}
.main_color .toggle_content {
    background: transparent!important;
    border-left: none;
    border-right: none;
}
.toggle_content.invers-color {
    border-bottom: #000 2px solid;
}
```
If you need further assistance please let us know.
Best regards,
Victoria.
September 13, 2017 at 10:48 am in reply to: Change Sublevel links position. #851512

Victoria
Inactive Moderator

Hi Nils,

You might consider using a menu plugin to have more control and flexibility. Here is an overview

25 Best WordPress Mega Menu Plugins 2017

If you need further assistance please let us know.
Best regards,
Victoria

September 13, 2017 at 10:43 am in reply to: Several errors with config-templatebuilder files #851509

Victoria
Inactive Moderator

Hi scottgoodacre,

You need to turn off debug showing to the users, you can enable debug into log instead. Here is how to do it:

Debugging WordPress: How to Use WP_DEBUG

Which version of php are you running?

Best regards,
Victoria

September 13, 2017 at 10:41 am in reply to: Contact form autoresponder #851507

Victoria
Inactive Moderator

Hi seykom,

The autoresponder text is for the customers, not for you. You do mean the autoresponder text message for the user, right?

Best regards,
Victoria

September 13, 2017 at 10:39 am in reply to: Page content either disappears or changes doesn`t save after saving page #851506

Victoria
Inactive Moderator

Hey AlinaHodzode,

Could you please enable the Advanced Layout Builder debug mode . Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Which version of php are you running?
Can you make a test page, so that we don’t break anything and make a backup.

Best regards,
Victoria

September 13, 2017 at 10:35 am in reply to: unique footer #851502

Victoria
Inactive Moderator

Hi led-consult,

Here is a nice article about address in html, maybe you should make it clickable and recognised as the phone number?
http://html5doctor.com/the-address-element/

Best regards,
Victoria

September 13, 2017 at 10:31 am in reply to: Submenu is not sticky once switched to mobile #851500

Victoria
Inactive Moderator

Hi efini,

I checked on my mobile, the menu sticks and does not scroll. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

September 13, 2017 at 10:26 am in reply to: Sending by mail custom read-only text in a contact form #851495

Victoria
Inactive Moderator

Hi danat,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 13, 2017 at 10:23 am in reply to: Create custom shortcode with 2 or more Editor Tiny MCE #851493

Victoria
Inactive Moderator

Hi deepee,

Well, you can change the id to something else and see if that will work for you.

Best regards,
Victoria
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Viewing 30 posts - 33,781 through 33,810 (of 38,325 total)

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