Page 1043 – Support | Kriesi.at – Premium WordPress Themes

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December 13, 2017 at 4:06 pm in reply to: No Burger Menu When Using "Sidebar left" for Main Menu #888401

Victoria
Inactive Moderator

Hey Jan,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 13, 2017 at 3:58 pm in reply to: Bad visualization #888395

Victoria
Inactive Moderator

Hi cipriana,

Theme update will not help you here. The image is 120x118px and is shown at 300px, it’s size and quality are not good enough to be shown at such scale.

Best regards,
Victoria

December 13, 2017 at 3:56 pm in reply to: Site running very slow #888393

Victoria
Inactive Moderator

Hi Sachasilvestri,

You can upload fonts to your server and call them from there.
Here is a thread for you to consider
https://kriesi.at/support/topic/step-by-step-installing-a-new-font/

If you need further assistance please let us know.
Best regards,
Victoria

December 13, 2017 at 3:53 pm in reply to: Center menu in different screen sizes #888391
Victoria
Inactive Moderator
Hey hackoffseries,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
nav.main_menu {
    left: 50%;
    transform: translateX(-50%);
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 12, 2017 at 4:15 pm in reply to: Translate Google Maps #887993

Victoria
Inactive Moderator

Hi bremerlloyd,

It shows in English on my side even when I switch to German, so I guess it uses the settings from the user browser or some cookie.

Best regards,
Victoria

December 12, 2017 at 4:13 pm in reply to: blog preview pic size #887990
Victoria
Inactive Moderator
Hi Steve,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.single-small .post_author_timeline {
    left: 90px;
}
.small-preview {
    width: 181px;
    height: 181px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 12, 2017 at 4:10 pm in reply to: Header issue #887987

Victoria
Inactive Moderator

Hi creativeyes,

I can see that the code is not there

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 12, 2017 at 4:06 pm in reply to: Can't Update Enfold #887985

Victoria
Inactive Moderator

Hi Damien,

You need to disable debug mode.
Here is how to do it

Debugging WordPress: How to Use WP_DEBUG

If you need further assistance please let us know.
Best regards,
Victoria

December 12, 2017 at 4:05 pm in reply to: ALB > Content Elements > Tabs: make tabs closed on mobile #887982

Victoria
Inactive Moderator

Hi sckye,

Here are some threads to consider:
https://kriesi.at/support/topic/all-tabs-closed-on-mobile-only/
https://kriesi.at/support/topic/closing-an-open-tab-in-mobile/

If you need further assistance please let us know.
Best regards,
Victoria

December 12, 2017 at 3:58 pm in reply to: Update Layerslider Wp with license #887978

Victoria
Inactive Moderator

Hi Dandy,

You should be fine :) It would not crash Enfold. An even if it does, you know where to find us :)

Best regards,
Victoria

December 12, 2017 at 3:57 pm in reply to: How to get the same Woocommerce menu-layout everywhere #887977

Victoria
Inactive Moderator

Hi Manuel,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 12, 2017 at 3:38 pm in reply to: Enfold Theme breaks many edit actions in WordPress 4.9 #887969

Victoria
Inactive Moderator

Hi Marc,

The editor loaded but there are errors in JavaScript in WordPress tinymce.min.js.

Best regards,
Victoria

December 12, 2017 at 3:31 pm in reply to: Disable transition effect on hover woocommerce single view product + border #887965
Victoria
Inactive Moderator
Hi Carolin,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.template-shop .single-product-main-image .images a {
  border: none;
}
 .avia_transform .woocommerce-product-gallery__image  a:hover .image-overlay {
  display: none !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 12, 2017 at 3:24 pm in reply to: Search results is not complete – product pages are not shown #887963

Victoria
Inactive Moderator

Hi ddccoil,

You might consider using a plugin that will allow more search configuration options.

Best regards,
Victoria

December 12, 2017 at 3:22 pm in reply to: Editing Text Blocks, the editing window does not contain the original text! #887961

Victoria
Inactive Moderator

Hi ColinWalton,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 12, 2017 at 3:21 pm in reply to: Child version of loop-index.php not working? #887960

Victoria
Inactive Moderator

Hi brian7454,

Yes, it is correct. Have you tried it?

Best regards,
Victoria

December 12, 2017 at 3:18 pm in reply to: Sub Menu – Dropdown Delay #887958

Victoria
Inactive Moderator

Hi realisedesign,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 12, 2017 at 3:17 pm in reply to: Responsive Hintergrundbild Farbsektion #887957

Victoria
Inactive Moderator

Hey OSD,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 12, 2017 at 3:17 pm in reply to: Link send contact form #887956

Victoria
Inactive Moderator

Hi auxonet,

I’m afraid, not. If the form is added manually to each page.

Best regards,
Victoria

December 12, 2017 at 3:15 pm in reply to: Demo images not importing on GYM Theme #887955

Victoria
Inactive Moderator

Hi perprod,

You need to be running at least php 5.6.3. Please upgrade, then do a wp-reset with a plugin and try to import the demo once again.

Best regards,
Victoria

December 12, 2017 at 3:12 pm in reply to: missing social icons #887954

Victoria
Inactive Moderator

Hey a10plus,

In Chrome they are not showing either. Please remove that code form the .htaccess and show us what else you’ve got there.

Best regards,
Victoria

December 12, 2017 at 1:48 pm in reply to: Header issue #887926
Victoria
Inactive Moderator
Hi creativeyes,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 245px !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 12, 2017 at 1:45 pm in reply to: Update Layerslider Wp with license #887923

Victoria
Inactive Moderator

Hey Dandy,

You can deactivate Layer Slider that comes with the theme

Deactivate the LayerSlider plugin

If you need further assistance please let us know.
Best regards,
Victoria

December 12, 2017 at 1:42 pm in reply to: Disable transition effect on hover woocommerce single view product + border #887922

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

December 12, 2017 at 1:41 pm in reply to: Magazin Headline and full text #887920

Victoria
Inactive Moderator

Hi bejamedia,

The magazine excerpt is not supposed to have any formatting, but just to show the title and so the tags are removed when displaying. To change that functionality you need to rewrite the rendering logic.
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

December 12, 2017 at 1:39 pm in reply to: Uploaded logo is not shown on mainpage – notebook #887918
Victoria
Inactive Moderator
Hi InnovativeAirport,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .av_header_transparency.av_alternate_logo_active .logo a > img {
    opacity: 1;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 12, 2017 at 1:36 pm in reply to: Layer Slider no loop. #887914

Victoria
Inactive Moderator

Hi Felix,

You can look to disable autorotation in Layer Slider options.

Best regards,
Victoria

December 12, 2017 at 1:31 pm in reply to: Editing Text Blocks, the editing window does not contain the original text! #887912

Victoria
Inactive Moderator

Hi Colin,

Let us know how that worked.

Best regards,
Victoria

December 12, 2017 at 1:31 pm in reply to: Video not showing any longer #887910

Victoria
Inactive Moderator

Hey bishstan,

Here is a thread for you to consider
https://kriesi.at/support/topic/video-background-broken-in-enfold-4-2/

If you need further assistance please let us know.
Best regards,
Victoria

December 12, 2017 at 1:26 pm in reply to: How to get the same Woocommerce menu-layout everywhere #887909

Victoria
Inactive Moderator

Hi Manuel,

No, we did not add any class. We just gave you css to make it look like you need, but there is no indication of the current category in the widget and so we cannot give you css for that.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 31,261 through 31,290 (of 38,325 total)

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