Page 1040 – Support | Kriesi.at – Premium WordPress Themes

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Posts
December 14, 2017 at 5:22 pm in reply to: autoplay video background #888983

Victoria
Inactive Moderator

Hey mandarijn,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 14, 2017 at 5:21 pm in reply to: Remove extra thumnail image in standard blog post #888982

Victoria
Inactive Moderator

Hey enzowillemstad,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 14, 2017 at 5:18 pm in reply to: Letter spacing Special Headings in Avia Layout Biuilder? #888981

Victoria
Inactive Moderator

Hi Mark Payton,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 14, 2017 at 5:18 pm in reply to: How can I adjust the colour and width of a 1/3 Section to narrower than default? #888979

Victoria
Inactive Moderator

Hey jshughes2013,

You need to have a sidebar and those are product categories which are added by a widget. And your page is full-width, without a sidebar.

Best regards,
Victoria

December 14, 2017 at 5:15 pm in reply to: Remove space at the bottom of the homepage (under footer/ socket/ copyright) #888977

Victoria
Inactive Moderator

Hey Mirko,

Please disable caching and minification while we’re helping you.

Best regards,
Victoria

December 14, 2017 at 5:12 pm in reply to: How do I add some space between the main menu and the colorsection #888974

Victoria
Inactive Moderator

Hi OKEI,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 14, 2017 at 5:11 pm in reply to: Google Maps API Key was not exceptet #888973

Victoria
Inactive Moderator

Hi kueblert,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 14, 2017 at 5:02 pm in reply to: Bad visualization #888969

Victoria
Inactive Moderator

Hi cipriana,

The image used on the page is 120x118px. Here are the settings

Looks like the tumb is chosen instead of the actual image.
Best regards,
Victoria

December 14, 2017 at 4:38 pm in reply to: Produktkategorien in der Sidebar enzeigen #888963

Victoria
Inactive Moderator

Hi Modellhelikoptershop,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 14, 2017 at 4:37 pm in reply to: Bug in widjet #888959

Victoria
Inactive Moderator

Hi AliAbabwa,

It’s a database encoding issue. Please check which encoding you have?
https://codex.wordpress.org/Converting_Database_Character_Sets

Best regards,
Victoria

December 14, 2017 at 4:35 pm in reply to: Google map #888957

Victoria
Inactive Moderator

Hey marirajaniemi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 14, 2017 at 4:35 pm in reply to: Google map #888956

Victoria
Inactive Moderator

Hey marirajaniemi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 14, 2017 at 4:35 pm in reply to: trouple Speed with new upgrade server on PHP 7.0 und MySQL 5.7 #888952

Victoria
Inactive Moderator

Hey Dennis,

Here are some articles for you to consider:

Troubleshooting a Slow Site

woocommerce.com/document/troubleshooting-a-slow-site/embed/#?secret=1W4MA4LfL5" data-secret="1W4MA4LfL5" width="600" height="338" title="“Troubleshooting a Slow Site” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

3 Ways to Optimize Your WooCommerce Store

woocommerce-store/embed/#?secret=xuETQ9SkIZ" data-secret="xuETQ9SkIZ" width="600" height="338" title="“3 Ways to Optimize Your <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Store” — The A2 Posting" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Database Optimization

woocommerce-optimization/database/embed/#?secret=1xtg4vVwTb" data-secret="1xtg4vVwTb" width="600" height="338" title="“Database Optimization” — WisdmLabs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

December 14, 2017 at 4:28 pm in reply to: Easy slider on mobile phone #888947

Victoria
Inactive Moderator

Hi KateStuartDesign,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 14, 2017 at 4:28 pm in reply to: Different Menus for Scrolling Page vs Different Pages (for Posts) – Part 2 #888946

Victoria
Inactive Moderator

Hey Matthew,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

December 14, 2017 at 4:26 pm in reply to: on mobile, swiping left shows an additional menu #888944
Victoria
Inactive Moderator
Hi perler,

The menu code to show at 1180px is different now. Please remove the old code.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1180px) {
  nav.main_menu {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 14, 2017 at 4:24 pm in reply to: How to enable Media Library Folders Pro plugin in Advanced Layout builder #888943

Victoria
Inactive Moderator

Hey Roularta,

I don’t think it’s possible. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 14, 2017 at 4:20 pm in reply to: layerslider: circle timer ls-circle-timer progress color on white background #888941

Victoria
Inactive Moderator

Hey Nomad,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 14, 2017 at 4:18 pm in reply to: Main menu – Current item styling being applied to sub items too #888938
Victoria
Inactive Moderator
Hi David,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.current-menu-item span.avia-menu-text {
  border-bottom-width: 5px;
  border-bottom-style: solid;
  border-bottom-color: #be1622;
}
.current-menu-item .sub-menu span.avia-menu-text {
  border: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 14, 2017 at 4:12 pm in reply to: Width of Tabs #888937
Victoria
Inactive Moderator
Hi meinders,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#footer div .av_one_fifth {
    margin-left: 4%;
    width: 16%;
}
.footer_color a {
  word-break: break-word;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 14, 2017 at 4:04 pm in reply to: Load Google Maps with ajax #888932

Victoria
Inactive Moderator

Hey pixelsaft,

What do you mean by “do not update”? Can you please describe the issue in more detail?

Best regards,
Victoria

December 14, 2017 at 4:01 pm in reply to: Archive Widget Doesn't Work? #888930

Victoria
Inactive Moderator

Hey DimaP,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 14, 2017 at 3:59 pm in reply to: Tab section adding elements causing unexpected layout #888929

Victoria
Inactive Moderator

Hi James,

Credentials did not work for me. Could you please update the credentials. The page just reloads.

Could you please enable the Advanced Layout Builder debug mode . Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Victoria

December 14, 2017 at 3:26 pm in reply to: Mobile Menu Can't Scroll due to subnav items #888925

Victoria
Inactive Moderator

Hi scottmlogan,

So the issue is gone?

Best regards,
Victoria

December 14, 2017 at 3:25 pm in reply to: Responsive header image #888924

Victoria
Inactive Moderator

Hi Nathan,

Do you have a test site, where you can leave the text and the image and we can play with it a bit?

Best regards,
Victoria

December 14, 2017 at 3:11 pm in reply to: Portfolio Grid Adjust so image is at same height #888920

Victoria
Inactive Moderator

Hi Picfinity,

The text is longer, even if we force the text to break, it becomes two lines and breaks vertical space. There is no 100% solution here, you need to pick which works for you to the greater extent or choose a different component.

Best regards,
Victoria

December 14, 2017 at 3:06 pm in reply to: Center menu in different screen sizes #888918
Victoria
Inactive Moderator
Hi hackoffseries,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
nav.main_menu {
    left: 50%;
    transform: translateX(-33%);
    width: 80%;
}
div .logo {
  width: 0px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 14, 2017 at 3:01 pm in reply to: Mega Menu Images 'clickable' #888913

Victoria
Inactive Moderator

Hi montyburns,

You can uncheck the checkbox it the menu item. (screenshot in private)

Best regards,
Victoria

December 14, 2017 at 2:55 pm in reply to: Mobile Menu Dissappeared #888911

Victoria
Inactive Moderator

Hi norrisd,

This code in Quick css hide the menu

Please remove it.

Best regards,
Victoria

December 14, 2017 at 2:52 pm in reply to: Custom Logo for preloader #888909

Victoria
Inactive Moderator

Hi Cj,

You can configure it in the theme options

If you need further assistance please let us know.
Best regards,
Victoria
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Viewing 30 posts - 31,171 through 31,200 (of 38,325 total)

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