Page 1032 – Support | Kriesi.at – Premium WordPress Themes

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December 20, 2017 at 4:31 pm in reply to: Adsense Code Below Header Widget on Main Menu #890829

Victoria
Inactive Moderator

Hi IndexGuy14,

Then it the code needs to be added in a different way. You can try using one of the filters here

Adding Content Before and After the_content!

If you need further assistance please let us know.
Best regards,
Victoria

December 20, 2017 at 4:27 pm in reply to: Social share button width and background color #890826

Victoria
Inactive Moderator

Hi hingex,

So you want just this button https://cl.ly/4344112f2R1s to be smaller and yellow?

Best regards,
Victoria

December 20, 2017 at 3:56 pm in reply to: Putting a space between menu items. #890820
Victoria
Inactive Moderator
Hey Isabelle101,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_av-overlay-side #top #wrap_all .av-burger-overlay li a {
    padding: 30px 50px;
}
```
You could try using the image with hotspots, but it’s not going to be the same.

If you need further assistance please let us know.

Best regards,
Victoria
December 20, 2017 at 3:52 pm in reply to: FATAL ERROR #890815

Victoria
Inactive Moderator

Hi borkent,

Can you try reinstalling WooCommerce?

Best regards,
Victoria

December 20, 2017 at 3:50 pm in reply to: Fatal error Woocommece php memory limit #890814

Victoria
Inactive Moderator

Hi,

How much did you set it to? Here are some other values
https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773

Best regards,
Victoria

December 20, 2017 at 3:45 pm in reply to: Seconday Under Mobile menu #890811

Victoria
Inactive Moderator

Hi Aadil,

You can add the links from the top bar to the main menu, but hide it for desktop and just show on mobile.

Best regards,
Victoria

December 20, 2017 at 3:38 pm in reply to: Remove Hover Effect on Specific Image #890807
Victoria
Inactive Moderator
Hey Brigitte,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Do they have the same settings?

You can try this code:
```
.av-overlay-hover-deactivate:hover .av-caption-image-overlay-bg {
    opacity: 0.7 !important;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
December 20, 2017 at 3:32 pm in reply to: PRICING TABLES Configuration #890805
Victoria
Inactive Moderator
Hey Newton,

There are no dashes on this page and I’m not sure
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.main_color .pricing-table li.avia-pricing-row {
  background-color: #8e868b;
}
.main_color .pricing-table-wrap:nth-child(2) .pricing-table li.avia-pricing-row {
  background-color: orange;
}
.pricing-table.avia-highlight-col>li:last-child {
    padding-bottom: 10px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
December 20, 2017 at 3:24 pm in reply to: Font thickness problem #890804

Victoria
Inactive Moderator

Hi EagleMax,

Yes, but your content p is set to have Arial font in another tab, so don’t expect to have Opens Sans there.

Best regards,
Victoria

December 20, 2017 at 3:21 pm in reply to: Large gap in Masonry #890803
Victoria
Inactive Moderator
Hi Charlotte,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.main_color .container .av-inner-masonry-content {
      background-color: #fff;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 20, 2017 at 3:20 pm in reply to: Product Grid height and details on checkout page #890801

Victoria
Inactive Moderator

Hey leZ,

I don’t see the room service page. Can you give us a link to it?
Can you also attach a few screenshots of the issues?

Best regards,
Victoria

December 20, 2017 at 3:16 pm in reply to: Menu on the left side sticky on some screens and scrolling on others #890799
Victoria
Inactive Moderator
Hi cioclatta,

You can try this code:
```
.html_header_sidebar #top #header.av_conditional_sticky {
    position: fixed;
    -webkit-backface-visibility: hidden;
}
```
Best regards,
Victoria
December 20, 2017 at 3:09 pm in reply to: Replace social menu with, add menu in header #890792

Victoria
Inactive Moderator

Hi hotspot,

Here is an article for you
https://firstsiteguide.com/display-wordpress-menus/

Best regards,
Victoria

December 20, 2017 at 3:05 pm in reply to: Add link below featured image on post page #890789

Victoria
Inactive Moderator

Hey Chris,

Could you please attach a mockup of what you’re trying to achieve?
Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 20, 2017 at 3:05 pm in reply to: Video background not working #890788

Victoria
Inactive Moderator

Hi Trender,

Sorry for the inconvenience, but they will have to wait for the next update.

Best regards,
Victoria

December 20, 2017 at 3:03 pm in reply to: How to add custom CSS classes to different categories? #890786

Victoria
Inactive Moderator

Hi Mark,

If this is a category page, you should be looking at archive.php and look where categories are rendered.

Best regards,
Victoria

December 20, 2017 at 2:56 pm in reply to: TinyMCE plugin error #890783

Victoria
Inactive Moderator

Hi Kate_McCulla,

You need to be running at least php 5.6.3. Please update.

Best regards,
Victoria

December 20, 2017 at 2:53 pm in reply to: jQuery question #890780

Victoria
Inactive Moderator

Hey Charlotte,

Here is how you can use 2 versions of jQuery:

Including A Different jQuery Version in WordPress

https://premium.wpmudev.org/forums/topic/calling-multiple-jquery-versions

If you need further assistance please let us know.
Best regards,
Victoria

December 20, 2017 at 2:51 pm in reply to: Memcahed PHP 7.2 #890778

Victoria
Inactive Moderator

Hi Xinspirit,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 20, 2017 at 2:49 pm in reply to: Favicon for different platforms in header #890777

Victoria
Inactive Moderator

Hi millertimesites,

You can request this feature here.

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

December 20, 2017 at 2:45 pm in reply to: Getting Disqus Comments to work on static pages #890776

Victoria
Inactive Moderator

Hi millertimesites,

There is an error in JavaScript of the Disqus. How are you adding it?

Best regards,
Victoria

December 20, 2017 at 2:42 pm in reply to: Responsive header image #890773

Victoria
Inactive Moderator

Hi Nathan,

You’re using a menu plugin and a custom header, making all these things work together for all screen sizes is a bit out of the scope of our support. You might want to consider hiring a freelancer to help you with that.

Best regards,
Victoria

December 20, 2017 at 2:34 pm in reply to: Translate Share this… WPML #890769

Victoria
Inactive Moderator

Hi finchkelsey,

I am not seeing the text on the website, can you point us to the page, where it is, please?

Best regards,
Victoria

December 20, 2017 at 2:32 pm in reply to: Redirect Login Page on Blog Post reply/comment #890768

Victoria
Inactive Moderator

Hi Joe,

Maybe, you need something like membership plugin?

Best regards,
Victoria

December 20, 2017 at 2:26 pm in reply to: Customize Product layout on overview pages #890766

Victoria
Inactive Moderator

Hi epaz,

Did you check the plugin documentation? Maybe they refer to some WooCommerce filters or actions?

Best regards,
Victoria

December 19, 2017 at 4:00 pm in reply to: Blog image size single post with big preview image #890550

Victoria
Inactive Moderator

Hi Slava,

Credentials did not work for me. Could you please update the credentials.

Best regards,
Victoria

December 19, 2017 at 3:59 pm in reply to: Enfold Theme Breaking when Updating Pages #890549

Victoria
Inactive Moderator

Hi johnwaterblasting,

Well, if you don’t need the full functionality of the component, then maybe something else should be used, right?

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 19, 2017 at 3:57 pm in reply to: Buttons not flowing into mobile properly #890548

Victoria
Inactive Moderator

Hi Brian,

What happens when you delete previous code?

Best regards,
Victoria

December 19, 2017 at 3:56 pm in reply to: PORTFOLIO GRID CUTTING THE TOP #890547

Victoria
Inactive Moderator

Hey mleite1,

I could not see the page. Screenshot in private.

Best regards,
Victoria

December 19, 2017 at 3:49 pm in reply to: Large gap in Masonry #890543
Victoria
Inactive Moderator
Hi Charlotte,

I put the masonry into 1/1 and stopped overflowing the container. Then you need to add css below
in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av-masonry-1 .av-masonry-col-3 .av-masonry-entry {
    width: 31.3%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
- This reply was modified 8 years, 3 months ago by Victoria.
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