Page 1028 – Support | Kriesi.at – Premium WordPress Themes

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December 22, 2017 at 5:35 pm in reply to: probleme with onepage site #891653

Victoria
Inactive Moderator

Hi pomme17,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
The iframe does not open on my side.

Best regards,
Victoria

December 22, 2017 at 5:32 pm in reply to: Disable Image Title in Lightbox #891651

Victoria
Inactive Moderator

Hey danswebservices,

Could you please give us a link to your website, we need more context to be able to help you.
You can remove titles in the media library.

Best regards,
Victoria

December 22, 2017 at 5:31 pm in reply to: No burger menu anymore #891650
Victoria
Inactive Moderator
Hi dennsen,

The whole code is
```
@media only screen and (max-width: 767px) {
  .responsive .logo img {
    margin: 0 !important;
    padding: 0;
  }
}
```
There was padding there too.

If you need further assistance please let us know.
Best regards,
Victoria
December 22, 2017 at 5:29 pm in reply to: Same size pictures appear with different height #891649
Victoria
Inactive Moderator
Hi Marcel,

You could try the code below. It will work for bigger screens, but for smaller screens we will need to stretch the smaller image or make the bigger one shorter.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-image-container.avia-builder-el-1.avia-builder-el-no-sibling img {
  max-height: 435px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 22, 2017 at 5:24 pm in reply to: Custom link position and mobile logo appearance #891647
Victoria
Inactive Moderator
Hi Yael,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .main_menu {
    left: 0;
    right: auto;
  }
}
```
Can you please attach a screenshot of the other issue that you’re describing?

Best regards,
Victoria
December 22, 2017 at 5:19 pm in reply to: Layer slider disappeared #891645

Victoria
Inactive Moderator

Hi extraeyes,

I asked my senior colleagues to have a look.

Best regards,
Victoria

December 22, 2017 at 5:16 pm in reply to: Sidebar / footer videos size issue #891644
Victoria
Inactive Moderator
Hey Anton,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
iframe, object, embed {
    min-height: 220px;
    min-width: 386px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
December 22, 2017 at 5:12 pm in reply to: Primary color, Highlight color #891643

Victoria
Inactive Moderator

Hi Anett,

I’m sorry, I’m not sure which element you’re referring to? Can you please specify?

Best regards,
Victoria

December 22, 2017 at 5:07 pm in reply to: Different Footers in one page? #891641
Victoria
Inactive Moderator
Hi Marc,

Yes, the arrow is a closing html comment, it seems to break things. Why do you have it? You need to have both for comments
```

```
Best regards,
Victoria
December 22, 2017 at 5:03 pm in reply to: Mobile Site Partner/Logo Element #891639
Victoria
Inactive Moderator
Hey Jasmer,

If you want space between, use the code below. If not, set the value to 0.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .flex_column.slide-entry,
  .responsive #top #wrap_all .avia-content-slider-even .slide-entry.slide-parity-odd,
   .responsive #top #wrap_all .avia-content-slider-odd .slide-entry.slide-parity-even  {
    margin-bottom: 20px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 22, 2017 at 4:59 pm in reply to: Website Page Not Displaying Properly #891636

Victoria
Inactive Moderator

Hi James,

The content on that portfolio page will not fit into a narrower container, but you can use 1/1 element instead of the grid row and put other elements in it.

Best regards,
Victoria

December 22, 2017 at 4:52 pm in reply to: Help with buggy layerslider since migration to server #891634

Victoria
Inactive Moderator

Hey Chris Skelton,

The Layer Slider is working fine on my end. Could you please clear the cache, check again and get back to us. Can you specify the browser you’re using?

Best regards,
Victoria

December 22, 2017 at 4:50 pm in reply to: color section #891633

Victoria
Inactive Moderator

Hi bhanu,

Can you please attach a few screenshots of the issue? You can upload them to Dropbox or https://imgur.com/upload.
Here is an article for you
http://www.wpbeginner.com/wp-tutorials/how-to-increase-or-decrease-wordpress-jpeg-image-compression/

If you need further assistance please let us know.
Best regards,
Victoria

December 22, 2017 at 4:47 pm in reply to: Sub Nav far away from Main Nav #891631
Victoria
Inactive Moderator
Hi pistachiouk,

The whole code should be like this:
```
@media only screen and (min-width: 990px) {
  #top #header.av_minimal_header .main_menu ul:first-child >li > ul.sub-menu {
    top: 135px;
  }
  #top #header. av_minimal_header.header-scrolled .main_menu ul:first-child >li > ul.sub-menu {
    top: 105px;
  }
}
```
But there is a weird sign adde to the header class, so the code might not works as expected.

Best regards,
Victoria
December 22, 2017 at 4:41 pm in reply to: How are the footer widgets filled? (polylang plugin related) #891629

Victoria
Inactive Moderator

Hi perler,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 22, 2017 at 4:39 pm in reply to: Wrong thumbnail image size #891628

Victoria
Inactive Moderator

Hey wgrabner,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 22, 2017 at 4:37 pm in reply to: Changing the script font #891626

Victoria
Inactive Moderator

Hey troyeccles,

Could you please give us a link to your website, we need more context to be able to help you. Can you also specify the page and the element that you need to adjust?

Best regards,
Victoria

December 22, 2017 at 4:35 pm in reply to: author an publishing #891624

Victoria
Inactive Moderator

Hi yampieters,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 22, 2017 at 4:35 pm in reply to: Stop video looping in Advance Layer Slider #891622

Victoria
Inactive Moderator

Hey laptophobo,

So you’re saying these settings do not work?

Best regards,
Victoria

December 22, 2017 at 4:33 pm in reply to: images in fullscreen slider are not working with iOS #891620

Victoria
Inactive Moderator

Hi sushilkin,

Thank you for sharing!

@tbp Have you tried that?

Best regards,
Victoria

December 22, 2017 at 4:32 pm in reply to: enfold 4.2 layerslider not working #891619

Victoria
Inactive Moderator

Hi Peter,

I am not sure Layer Slider works with php7.2 yet, can you try using php7.0?

Best regards,
Victoria

December 22, 2017 at 4:29 pm in reply to: Fullscreen sliderpics doesn’t show up on mobile #891617

Victoria
Inactive Moderator

Hi sushilkin,

Thank you for sharing! :)

Best regards,
Victoria

December 22, 2017 at 4:27 pm in reply to: Fullscreen Slider Video Not Working on Safari #891615

Victoria
Inactive Moderator

Hey Sushil,

The issue with the video in Safari has been reported to our developers and they’re working on it.

Thank you for your patience and sorry for the inconvenience.

Best regards,
Victoria

December 22, 2017 at 4:23 pm in reply to: Show Title and Date on Blog Post #891614

Victoria
Inactive Moderator

Hi dinmix,

I just see the coming soon page. Do I need credentials to see the page?

Best regards,
Victoria

December 22, 2017 at 4:22 pm in reply to: Strong Tags-Changing color of paragraph text #891613

Victoria
Inactive Moderator

Hi amerzib,

You can either put css in style.css or in Quick css. Why, it does not work when put in Quick css? Well, you have more control when you put css in the styles.css file.

Best regards,
Victoria

December 22, 2017 at 4:19 pm in reply to: header #891612

Victoria
Inactive Moderator

Hi Antonio,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 21, 2017 at 9:49 pm in reply to: Getting Disqus Comments to work on static pages #891388

Victoria
Inactive Moderator

Hi millertimesites,

It should be comments_template( ‘../comments.php’); since the comments.php is not in the same folder.

Best regards,
Victoria

December 21, 2017 at 9:44 pm in reply to: lightbox #891384

Victoria
Inactive Moderator

Hi anduni,

Can you point us to a specific page, where you want just one image in lightbox?

Best regards,
Victoria

December 21, 2017 at 9:43 pm in reply to: Vertically Center Logo in Header #891382
Victoria
Inactive Moderator
Hi amerzib,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.logo img {
  top: 30%;
}
.header-scrolled .logo img {
  top: 10%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 21, 2017 at 9:39 pm in reply to: How to change the image of a color section through shortcode #891381

Victoria
Inactive Moderator

Hey aquilaplus,

Why not specify the image via css?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 30,811 through 30,840 (of 38,325 total)

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