Page 1017 – Support | Kriesi.at – Premium WordPress Themes

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January 17, 2018 at 9:07 am in reply to: Dropdown menu & submenu question #898337

Victoria
Inactive Moderator

Hi yuyulg,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

January 17, 2018 at 8:57 am in reply to: Dropdown menu & submenu question #898335

Victoria
Inactive Moderator

Hi govus,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

The sub-items normally appear on the right. Did you make any customizations?

Best regards,
Victoria

January 17, 2018 at 8:53 am in reply to: Hide child catagories + hiding breadcrumbsbar homepage #898334

Victoria
Inactive Moderator

Hi RreginaldD,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 17, 2018 at 8:47 am in reply to: Site Homepage loading in where Advanced layout Editor is, very odd. V4.2 #898333

Victoria
Inactive Moderator

Hi Michael,

Was about to check but the credentials did not work anymore. Could you please update the credentials? I have an idea of a workaround but need to look at the page first.

Best regards,
Victoria

January 17, 2018 at 8:43 am in reply to: Menu Swapper Not Showing Burger on Mobile #898332

Victoria
Inactive Moderator

Hi pb,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 17, 2018 at 8:40 am in reply to: Not able to edit pages with Avia Editor #898331
Victoria
Inactive Moderator
Hi Ryan,

Here is the code you can put in your funtions.php
```
add_action('wp_enqueue_scripts', 'my_register_javascript', 100);

function my_register_javascript() {
  wp_register_script('mediaelement', plugins_url('wp-mediaelement.min.js', __FILE__), array('jquery'), '4.8.2', true);
  wp_enqueue_script('mediaelement');
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 16, 2018 at 1:34 pm in reply to: Masonry hover styling #898017

Victoria
Inactive Moderator

Hi J.C.,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
This might require some amount of customization.

Best regards,
Victoria

January 16, 2018 at 1:28 pm in reply to: Widgets in header mobile version #898015
Victoria
Inactive Moderator
Hey pddcoms,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  #header #text-11.widget_text {
    left: 32vw;
    padding-top: 15px;
    position: absolute;
    top: 73px;
    min-width: 115px;
    transform: translate(0);
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 16, 2018 at 1:18 pm in reply to: Video problem #898007

Victoria
Inactive Moderator

Hey pddcoms,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 16, 2018 at 1:05 pm in reply to: Video slider won't work/go full width? #898006
Victoria
Inactive Moderator
Hey dorsetdigital,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.mejs-container {
  width: 100% !important;
}
```
https://kriesi.at/support/topic/video-background-broken-in-enfold-4-2/
If you need further assistance please let us know.

Best regards,
Victoria
January 16, 2018 at 1:00 pm in reply to: Color Section video not displaying if I narrow the width of the screen #898005

Victoria
Inactive Moderator

Hi feoleb,

There might be a solution here for you

Video content on mobile devices

If you need further assistance please let us know.
Best regards,
Victoria

January 16, 2018 at 12:57 pm in reply to: Contact form translation small problem #898003

Victoria
Inactive Moderator

Hey Adri,

Do you mean the Layer Slider slides text or “captcha”? I don’t see any captcha on that page.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 16, 2018 at 12:55 pm in reply to: Where to modify the "Recent-Comments-Widget" (not Combo-Widget)? #898002

Victoria
Inactive Moderator

Hey Chris,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 16, 2018 at 12:54 pm in reply to: Adding WooCommerce quantity field to shop page #898000

Victoria
Inactive Moderator

Hey Phet,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 16, 2018 at 4:33 am in reply to: slider issues #897851
Victoria
Inactive Moderator
Hey!
The back button in Chrome on my Mac is working fine. Could you please clear the cache, check again and get back to us. And also check the extensions that are installed in your Chrome, they cause trouble sometimes, I hade to uninstall even very useful once, since there were errors in their code and it was really annoying.

Here is my screencapture.

If you need further assistance please let us know.
Regards,
Victoria
- This reply was modified 8 years, 2 months ago by Victoria.
January 8, 2018 at 7:51 pm in reply to: Enfold Mobile Menu with Uber Menu #894882

Victoria
Inactive Moderator

Hi touch2be,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 8, 2018 at 7:50 pm in reply to: Custom sidebar on sub-category pages – Woocommerce #894880

Victoria
Inactive Moderator

Hi Wolf,

You might want to hire a freelancer to do it for you.
Or you can have a look at this article
http://www.wpbeginner.com/wp-themes/display-different-sidebar-for-each-post-and-page-for-wordpress/

If you need further assistance please let us know.
Best regards,
Victoria

January 8, 2018 at 7:47 pm in reply to: Realty Press plugin #894878

Victoria
Inactive Moderator

Hi ckonanz,

This is the code that hides the burger

It is in your quick css.

Best regards,
Victoria

January 8, 2018 at 7:44 pm in reply to: Theme Installation Issues – No Media Importing #894876

Victoria
Inactive Moderator

Hi perprod,

You need to be running at least php 5.6.3. Please upgrade and try importing demo again.

Best regards,
Victoria

January 8, 2018 at 7:41 pm in reply to: Javascript for opt-in placed in Widget sidebar (other than MailChimp) #894875

Victoria
Inactive Moderator

Hey John,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Can you disable caching and minification for now?

Best regards,
Victoria

January 8, 2018 at 7:40 pm in reply to: Download Manager Addon Plugin Conflict with Enfold #894874

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

January 8, 2018 at 7:32 pm in reply to: Importing Posts From Another WordPress Website #894868

Victoria
Inactive Moderator

Hey NicomIT,

You need to check the installation details
https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773

Especially the max execution time.

Best regards,
Victoria

January 8, 2018 at 7:29 pm in reply to: Width of Tabs #894866
Victoria
Inactive Moderator
Hi meinders,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
article {
  word-break: break-word;
}

#after_full_slider_1 div .av_one_fourth {
    margin-left: 3%;
    width: 21.5%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 8, 2018 at 7:23 pm in reply to: Google Translate prevent specific areas from translating #894863

Victoria
Inactive Moderator

Hi Bastían Gasteiger,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 8, 2018 at 7:22 pm in reply to: Gespeicherte Vorlage aus Avia exportiren #894862

Victoria
Inactive Moderator

Hi Ingrid,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 8, 2018 at 7:15 pm in reply to: Post Slider breakpoint #894859

Victoria
Inactive Moderator

Hi Sigmund,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 8, 2018 at 7:15 pm in reply to: Mobile nav bar not functioning properly on certain pages #894858

Victoria
Inactive Moderator

Hi evivecare,

The menu scrolls fine on the main page on my iPhone. Could you please clear the cache, check again and get back to us. Or test with another device?

Best regards,
Victoria

January 8, 2018 at 7:13 pm in reply to: How to mute an iframe #894856

Victoria
Inactive Moderator

Hi simonac,

Same here. Mixed content blocked.

Best regards,
Victoria

January 8, 2018 at 7:11 pm in reply to: Make a button from a text block #894855

Victoria
Inactive Moderator

Hi Dotplusgeert,

Right. That’s weird. Actually, it’s the different links in the settings. They have to be the same.

Best regards,
Victoria

January 8, 2018 at 7:04 pm in reply to: Hamburger menu on Enfold 4.2 #894848

Victoria
Inactive Moderator

Hi Simone,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria
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Viewing 30 posts - 30,481 through 30,510 (of 38,325 total)

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