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Viewing 13 posts - 1 through 13 (of 13 total)

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January 10, 2025 at 5:45 am in reply to: Icon List Element is not working on mobile #1474906

vancestone
Participant

Thank you so much, that looks great :)

January 9, 2025 at 9:57 pm in reply to: Icon List Element is not working on mobile #1474894

vancestone
Participant

Thank you Ismael! Temporary login link is in the private section.

January 6, 2025 at 11:38 am in reply to: Icon List Element is not working on mobile #1474718

vancestone
Participant

Thanks Ismael. I believe I need an email address from you to setup a temporary admin login and send you an invite? Can you please advise which to use?

January 6, 2025 at 5:52 am in reply to: Icon List Element is not working on mobile #1474694

vancestone
Participant

Hi Ismael

Thanks for your reply. I cannot see where to edit the padding for mobile for this element – can you please advise.

And for the CSS code – I’m unsure what I would add as my Mobile Styles – or exactly where to paste the CSS code. Please could you explain further.

Thanks!

January 3, 2025 at 1:58 am in reply to: Enfold Licence Renewal #1474497

vancestone
Participant

Hi Rikard

Thank you for your reply.

You are right – the site is now OK – it seems to have re-set itself overnight! Happy days…

January 2, 2025 at 6:11 am in reply to: Enfold Licence Renewal #1474469
vancestone
Participant
Hi

I just followed the above steps and updated Enfold and it has changed the layout and formatting of my entire site! I need to get the site back up ASAP as it was before the upgrade.

Is the best course of action to restore a Jetpack backup from earlier today and, if so, should I select all the options per below?

WordPress themes
WordPress plugins
WordPress root (includes wp-config php and any non WordPress files)
WP-content directory (excludes themes, plugins, and uploads)
Site database (includes pages, and posts)
Media uploads (you must also select Site database for restored media uploads to appear)

Thank you
- This reply was modified 2 weeks, 6 days ago by vancestone.
December 17, 2024 at 8:26 am in reply to: Duplicate Footer #1473824

vancestone
Participant

Thank you Mike, I will look into it.

December 15, 2024 at 7:06 am in reply to: Duplicate Footer #1473660

vancestone
Participant

Thank you – admin login details are below:

December 13, 2024 at 10:42 pm in reply to: Enfold Licence Renewal #1473598

vancestone
Participant

I needed to post a support question but it said that my license had expired and I needed to re-purchase it – so I purchased a 12 month license. Was that not required?

My query above actually related to whether Enfold software updates automatically update on my site.

Thank you.

October 25, 2023 at 3:23 am in reply to: Footer_Site Navigation_Reduce Line Spacing #1423630

vancestone
Participant

All good, please close this topic. Thanks again.

October 23, 2023 at 11:23 pm in reply to: Footer_Site Navigation_Reduce Line Spacing #1423481

vancestone
Participant

Perfect! Thanks very much, and for your prompt response.

October 13, 2023 at 12:07 am in reply to: Tab Section is not working on Mobile #1422276

vancestone
Participant

Hi Mike

Thanks for your reply. As a workaround for the time being, I created sub-pages under ‘Our Services’ for mobile users. However, if you click directly on ‘Our Services’ in the navigation menu, you will see the Tab Section there.

I have provided the URL for the Service/Tab Section page, along with screenshots of how this appears on mobile (iPhone).

Many thanks.

October 10, 2023 at 5:53 am in reply to: Enfold Tab Section – White Space @ bottom of tabs #1421968

vancestone
Participant

Thank you – that fixed it. I don’t know how I missed that! :)
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Viewing 13 posts - 1 through 13 (of 13 total)