Hello Mike
Thank you for your feedback – very much appreciated!
I’ve updated the php.ini file as per your suggestions
* I’ve activated Enfold – your beta version I think
* Reactivated Yoast SEO
and so far it hasn’t crashed. I haven’t done anything else yet.

For anyone else who is having similar problems and has cPanel, apparently there is a MultiPHP INI Editor – so my hosting company advised me:
* Click the MultiPHP INI Editor link, under the Software group
* In the Select a location dropdown, select which domain these settings should apply to
* Edit the settings as required
* Scroll down to the bottom of the page and click the Apply button

I will report back to hopefully confirm that all is resolved when I’ve actually updated Yoast ettings etc and added some content.

Thank you again.
Regards, Sharon

Hello Mike

Thank you for your reply and my apologies for delay in responding.

* If installing via the zip file – it uploads and then presents the error: ‘The link you followed has expired.’ We’ve downloaded and repeated several times in case there was a corruption in the downloaded file
* If installing the unzipped folder via ftp, Enfold shows as an option in the themes section but when previewing/selecting it presents a ‘500 error’. The only way then to regain admin access is to delete the enfold folder via ftp which restores the default theme. Currently, it has the unzipped theme uploaded via ftp

If you cannot resolve via admin access – details in private section below – and as FTP access is IP restricted and off by default.
To give you temporary ftp access, I will need:
* your IP address
* the date/time you will be accessing
* how long you will need access for i.e. 10/15/30 minutes etc.
We are in the UK so please quote dates/times in British Summer Times and during normal office hours.

It’s been about 6 years since we’ve used WordPress so if we are doing something stupid I apologise in advance. We have however checked, rinsed and repeated several times in an attempt to resolve ourselves.

Thank you.