Thanks krissieg, but in my case there is no custom CSS and the quick CSS only contains some style spacing

.mycontact {
padding-left: 30px;;
}

.mycontact a, .mycontact a:hover {
text-decoration: none;
color: inherit;
}

Hopefully though the hint is there for a proper fix!

Hi Kriesi Support,
rengarajan explained it perfectly.

Mobile Menu, where Root Menu name is a custom link to “#” (to make it a menu heading only, where the sub links are clickable to a page), fails to expand.

https://www.sports-spinal.com.au/ is an example. I can replicate it in Chrome on my Mac by resizing the window, so it is not device specific.

In this example, you will note that the first two menu items do not expand (links to #), but the third one works fine (header links to a page).

My guess is that it is how you are handling the “Display sub menu items on click”. This is now urgent and the work arounds supplied are all sub-optimal for our operation.

Your assistance in rectifying this bug urgently would be greatly appreciated by, what seems to be, a large number of customers (that generally LOVE your product).

Thanks in advance!