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  • in reply to: Enfold Theme Options & Site Ground Caching #949099

    Good Morning
    The issue has been resolved and the solution was found in the .htaccess

    From the higher ups in the SG Support center who located the issues and solved it for us. During the caching process the links to the css & js files for the theme options had written a new path in htaccess as a redirect. WHY? That is the question… They are looking into why but as we are one site who knows why.

    Solution : remove that link in the htaccess and caching is enabled and site is back and working.

    Thanks for a great theme!

    in reply to: Enfold Theme Options & Site Ground Caching #948236

    @WP Tuned UP – All of that would make sense except the 4.2 version of enfold had the same issues with the SG Caching – we were using the Google Speed caching but SG removed that do to some other issues on SG mail servers… what ever that mean. SO it has nothing to do with the v4.3 and has everything to do with the SG caching service.

    I have even rolled back to version 4.2 and still we have issue on the server.

    I will have to disagree with the BETA testing as my staging site has never been touched by the caching and it works just fine. So at this point I see it as SG issue and there is no other complaints about this specific issue.

    in reply to: Enfold Theme Options & Site Ground Caching #948077

    @mike – thank you for your response but so far no go on solving the problem. I am sure it is the caching plugin by SG as enfold on my local and other server has zero issues. Even adding the exclude doesn’t work.

    Waiting to hear from SG.

Viewing 3 posts - 1 through 3 (of 3 total)