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Hey support team,
did you have time to check out the issue yet? I realized that I ran out of support service, that’s why I bought an extension on envato market now.
Additionaly to my other problem, I found another issue while I was browsing our website on a friend’s phone: The mobile Version of our website does look perfectly fine on my Iphone 11 (on both Safari and Chrome Browser), but there is a huge padding under the logo area on her Samsung Galaxy S9 and other devices. I can’t really figure out why and need your help here. I provided photos in the private content area. (there are screenshots from different pages, but it’s the same for all pages).
Thanks in advance!
Hey Victoria,
thanks for you fast reply. I’ve created a staging site and updated the theme there.
Please find the login credentials in the private content.
I’ve already tried deactivating all the plugins and deleting all the Quick CSS – it doesn’t make a difference.
Thank you in advance!
Hey Rikard!
I actually tried the same thing but it didn’t work last time. But now it works. Seems like I forgot to flush the cashe or didn’t use ‘!important’ last time.
Thanks a lot! This can be closed :)
Best regards,
Dominik
Hey Victoria!
I attached an image to the private content section. There you can tell by the red line that the middle tab is not in the center of the screen.
Best regards,
Dominik
Hi Niko!
Thank you for the fast response. I put the link the private content.
Thank you in advance!
Best regards,
Dominik
Dear Kriesi Team!
Do you think you can help me somehow? I would highly appreciate it!
There is still an overlap when I remove the padding from the top and bottom of the logo.. so I have no idea what is causing this issue.
Let me know when you need login credentials or anything.Thank you in advance!
Best regards,
Dominik
Hey Nikko!
I tried adding that code but unfortunately it doesn’t remove the overlap but pushed everything else up (as if the page was set to “glassy”). If I then adjust the padding to the right height the home page is messed up because it also has the white space and I want the header to be glassy there..
Thanks in advance
Best regards,
Dominik
Hey Rikard!
That worked like a charm for the background issue and the white space after the grid row. Thanks a lot!
But the Problem with the overlap of the header on all pages but the home page still persists unfortunately. You can see the issue when you visit the page I put in the private content area.
Thank you in advance!
Best regards,
Dominik
Hey!
Took me a while to come back to you. You can find my website in the private content.
The problem still persists and I’m pretty sure that it has something to do with the Quick CSS styling of the margin top and bottom of the logo area.But I also have two other issues that I need your help for:
1. The header area is grey on mobile devices on all pages but the home page. I would like it to be white on all pages.
2. There is a huge gap after the grid row on mobile devices on the home page. How can I remove that?
Thank you in advance!
Thank you for the great theme!
Yours sincerely,
Dominik
https://drive.google.com/open?id=1J_TYjrYjpC5ElfJafLMopn1BfubfSOC8
Here is a screenshot of the overlap issue.
Does it have to do something with the styling of the whitespace over and under the logo? I’m talking about this:
.container.av-logo-container { margin-bottom: 10px; } .container.av-logo-container { margin-top: 10px; }
