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Hi Ismael,
I’m on my home computer testing. I did not freeze up, however, the basic editor is not working still. I deactivated all plugins. Checked if the editor worked and it did not. With all plugins still deactivated, I switched to the default theme, and the editor works just fine. I reactivated all of the plugins one by one checking to see if the default editor would stop working – it did not. Once all of my plugins were reactivated I reactivated my Child Enfold theme. The text editor stopped working!
There certainly appears to be a theme conflict here. Hopefully you can do additional checking with the Enfold theme.
Thank you for your patience but there has to be something with theme that causes this issue.
LyseHi Rhoody
It sounds familiar. I will take a closer look as to what sequence of events/actions I had just done. But I don’t my code available to work with in either the editor or builder – go figure.
Hopefully the great support team at Kriesi will find the cause and have a solution!
LyseHi Yigit
I did some testing this morning. I deactivated all of my plugins to see if any of them could be causing the issue that I can’t toggle between the basic editor and the Layout Builder and see the code. The problem still exists. Any suggestions on what is happening here?
Thanks
LyseHi
I was able to fix the display issue by changing my responsive layout to the large one. I actually like it better!
Thanks for your time
LyseHi Yigit,
Just briefly testing on another laptop this morning and my screen did not freeze while I was editing my Home page. However, I have the same issues with not being able to see the “text/html” of many of my pages on both laptops. For example, I do not see the code the Home page, but can see on the Jewelry Collection page. I do work a lot in the text mode because I find it easier than using the advanced layout editor. This is very critical for me with have this option working.
I will continue testing on the other laptop for as long as the owner will let me so I can see if the page editing freezes on me.
In the meantime can you help figure out my text editing area as to why it’s not working.
Much appreciated,
LyseHi Josue,
Good suggestion. I will try another laptop and revert back in a couple days.
Thank you for your patience.
LyseHi Josue,
I happens intermittently. I could be editing text within, for example, the section that contains 2/5, 1/5, 2/5, sometimes it happens while I’m editing and can’t save, sometimes I save my changes within that section, but can’t scroll up the core page to update the page. I refresh the screen, sometimes my changes were saved and reappear, but most often, they are not.
I wish I could tell you exactly when it’s going to happen.
This is going to be difficult to pin down what is the cause.
LyseHi Josue,
I lost half of my home page while working in IE. I will now need to restore from yesterday’s backup!
LyseHi Josue,
I used IE because I don’t use Chrome. Although I have not encountered the page freezing, sometimes I can’t select the text for editing, either in the visual or text (html) area. If I save or select to work elsewhere on the page, then come back, I can edit again.
I will continue to test there this morning and see if the page freezes.
Strange what happens.
LyseBTW my website is http://www.lysetremblayjewelry.ca
