Forum Replies Created
-
Posts
-
Hi Basilis
Yes it is the section below the slider and before the text content.
I have included the admin credentials.
Thanks
LyseOops
My website is here:
http://impactcrescendo.com/
ThanksHi Elliott,
I search for this and just wanted to say thanks for the code. I was able to use it for my purpose!
LyseHi Ismael,
I had removed that CSS code as I did not see any changes so thought it did not work. My apologies for misunderstanding.
When I added it again, with the revised line-height it worked perfectly.
Thank you for your patience and support.
It’s always a pleasure working with you guys.
LyseHi Ismael,
Simply removing the line height element does not resolve the issue.
Here’s a snapshot of what the issue is:
https://www.dropbox.com/s/sdw5shmasg2ae95/mega%20menu%20alignment.jpg?dl=0Thanks
LyseHi Rikard,
I’m sorry, but I’m confused with your code suggestion. Here’s the CSS code I have in my stylesheet where I use the line-height element exactly with the same (and I see no change with to my issue):
#top #wrap_all .avia_mega_div, #top #wrap_all .avia_mega_div ul {
background-color: #f8f8f8;
border:hidden;
color: #cc6600;
font-size: 12px;
line-height: 1em;
}
#top #wrap_all .av-main-nav ul > li:hover > a {
line-height: 1em;
}
Thanks
LyseHi Rikard,
I have the following CSS for my mega menu:
#top #wrap_all .avia_mega_div, #top #wrap_all .avia_mega_div ul {
background-color: #f8f8f8;
border:hidden;
color: #cc6600;
font-size: 12px;
line-height: 1em; (I removed the line-height element and nothing changed)
}
I tried adding your CSS code and nothing changed.Thanks
LyseSorry forgot to include the website link:
http://www.herbalhealinginc.ca/Lyse
Hi Elliott
It’s because I added a separator element. I removed the white space. So please see what happens
http://www.herbalhealinginc.ca/wholesale-teasLyse
Hi Ismael,
I’ve noticed that the pearls category and a couple of other categories had been messed up (the parent category was blank). I fixed these categories. Once fixed, all of the products are accessible. I also noticed that pages I had created which used product grids for specific product categories, the selection was reset to none.
I think that my categories got messed up as a result of this breadcrumbs problem. So I did a bit of testing this morning to make sure other areas/pages work correctly.I also noticed that by deactivating plugins, all of my widgets got erased, therefore I have to recreated them all. Is that normal when you deactivate plugins?
You’ve been very patient and helpful in finding a solution for this problem. I can’t thank you enough.
You guys are great and don’t give up which is superb!
Lyse
Hi Ismael,
I’m so sorry to report that after adding the CSS you provided, the problem comes back when I select any of the pearls categories.This is a nasty issue, it’s like viral!
LyseHi Ismael,
I contacted my host WP Engine about the error and after discussing with them why I would be experiencing these errors sometimes and sometimes not while using the theme. The answer and testing done was:“that each page’s code and functions may differ simply from the Product Categories, if you have things like Coupons or Gift Certificates enabled and if you have any Custom Fields entered in. These types of things can differ from each product due to the number of combinations that can be made on every one.
But we are able to see a consistency with the pages you had sent us with the theme enabled.
To dive into it deeper in hopes to help, I found that its not exclusively with the child theme, its the Enfold theme alone causing the issue.
I went ahead and ran a curl with the following:
$ curl http://lysetremblayjewelry.ca/shop/afghan-garnet-bracelet-ly13-021b
I had found when doing this, the page ended on the following code:
</header>
<div id=’main’ data-scroll-offset=’88’>
This is showing me whatever the theme is requesting for after it states its starting that main div is what breaks it and might be a good place to start with the developer.”I am sharing their response in hope that you can pin point where they may be a code issue in the theme files.
Thanks
LyseHi Ismael,
I’ve renamed the categories as your suggested. I turned on the header title and breadcrumbs and the problem is back. I hide both and the problem goes away. I also tested in another browser hiding and not hiding the header settings and same problem. I’m not sure renaming the categories fixed the problem.
LyseHi Ismael
Just an update.
The issue is definitely with the “breadcrumb script”. I was able to stabilize the live site as long as both the header title and breadcrumbs are hidden.
LyseHi Ismael,
I copied my STAGING area to my live site, lost all of the widgets, but re-created them. The live site remains with the issue. If I switch to a default theme, the single product page works fine, if I go back to activating the ENFOLD theme, it breaks.
Can’t figure out what’s happening.
LyseHi again
Here’s a link to my staging area
http://lysejewelry.staging.wpengine.com/shop (hosted on WPengine)Hi Ismael,
Here’s testing I’ve done myself and with WP Engine technician:
On my STAGING area, I reinstalled theme. Reactivated only the WooCommerce plugin – the problem persists
Then WP Engine switched to a default theme – my shop works well
Then WP Engine switched to the ENFOLD Child theme – my shop works well
I then preview with the parent ENFOLD theme and select the correct menu to display – the preview for single product does not display
I then activated the ENFOLD parent theme and updated the main menu to display – I get the following error:Catchable fatal error: Object of class WP_Error could not be converted to string in /nas/wp/www/staging/lysejewelry/wp-content/themes/enfold/framework/php/class-breadcrumb.php on line 667
and the problem persists
HOWEVER, is I select the STRETCH BRACELETS category (which are all of my latest products)
on page 1 (15 products) #5-13 & 15 break the rest all display well
on page 2 (6 products) #4 (Amethyst) is on only one that works
AND if I select any other older products, none of the single product page display.I’m baffle with what else to do and how to get this fix. The parent theme is definitely causing the issue.
Thanks for your patience…
LyseHi Ismael,
I have 4 websites using the Enfold theme, with 1 using WooCommerce, and all work well since the upgrade. I can’t figure out why this is happening to this website. WooCommerce support team installed WooCommerce, Enfold, and the Child theme locally and tested thoroughly. They think something is wrong with my install.I so do need my shop to work. I’m thinking to reinstall my theme. I see one category works – stretch bracelets (my new products ) but all other categories (older products) don’t display the single product page.
Lyse
Hi Ismael
I reactivated the Query Monitor plugin and the error went away. This is a plugin WP Engine recommended I have.
Here’s a screenshot of the messed up mega menu when I switch to the parent theme.
https://www.dropbox.com/s/k5yhvvn2e2urw2w/error%20with%20Enfold%20parent%20theme.jpg?dl=0Lyse
Hi Elliot,
There is something wrong happening with just switching between the parent and child theme – my mega menu gets messed up. This has been happening since the latest Enfold upgrade, however, I can’t prove it.
So much for wanting to sell my new products in time for Mother’s Day!
WooThemes support is also working to see what’s happening on their end. Hopefully I will find a solution to this issue.
Thanks
LyseHi Elliot,
The first plugin I activated was WooCommerce and get two errors and my site breaks! Without it I can even test.
On my live site I get the following error:
Notice: Trying to get property of non-object in /nas/wp/www/cluster-40314/lysejewelry/wp-includes/taxonomy.php on line 4377
In my wp-admin plugin page I get the following error:
Notice: Undefined index: plugin in /nas/wp/www/cluster-40314/lysejewelry/wp-admin/includes/update.php on line 281When the plugin page is refreshed, the error goes away.
I reported this to WooCommerce support team.
Lyse
