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Hi Josue,
That’s similar to what I have done here: https://www.dropbox.com/s/zaa8oeiaw45csew/mega%20menu%20items.jpg?dl=0
Lyse
Hi Jordan
Here are two URLS:
POST: http://surmespieds.com/retomber-sur-mes-pieds-resilience
PAGE: http://surmespieds.com/contact or http://surmespieds.com/resilienceYou will need login credentials to view which I have added in the private area.
Thanks
LyseHi Yigit,
Sorry, FTP username is: surmespieds-KriesiSupport
That worked perfectly! You are awesome and thank you for being so prompt at responding!
Have a great day!
Lyse
Hi Yigit,
I edited the CSS file, however, when there is an update to the theme will I lose this change. If yes, can I add to my custom.css file and how can I do this (because I tried it there first and it did not work.)
Thank you
LyseHi Basilis
I’m sorry to say that your explanation isn’t clear. I don’t understand what you mean.
Lyse
….by the way, here’s a snapshot of what I’m looking for….
https://www.dropbox.com/s/6q6aaf8glx31qog/blog%20archive%20hierarchy.jpg?dl=0Thanks
LyseHi Andy,
WP Engine support reports that the IP address isn’t in the server’s blacklist, so the IP isn’t being blocked.
They also said: “There is no way to “connect” via the .htaccess since there isn’t a protocol there.”
They also claim that the credentials provided should work.They asked if you get any error message and if yes, what is it?
I asked them to add your IP to the safelist so you can work on my issue.
Final note they shared: “To be clear, I am not seeing them ever being blocked by the server, so I recommend reaching out to them to make sure that they can get past the basic authorization that you have set up.”
Lyse
Hi Andy,
I talked with WP Engine support team and they only way they could perhaps be able to help would be to check your IP address to see if it’s being blocked. Is it possible for you to send it to me so I can have them ensure your not being blocked?
Thanks
LyseAndy,
WooCommerce support have access this site successfully in the last couple of days while working on another issue.
Lyse
Hi Andy,
I just finished chatting with WP Engine support any they refer htaccess as trying to access SFTP. They could not replicate issue with the login. I cannot replicate the issue with loging in. You also have successfully logged in previously. I’m not sure what else to do. This website is running live under Shopify, so need to maintain access control so it does not get found.
I have included below the content of the .htaccess file if that’s any help.
Thank you
LyseHi Andy
.htaccess? Are you trying to login via sftp?
The credentials I have provided you are not FTP credentialsLyse
Hi Andy,
My issue #2 was not addressed: the “Customization 7 Trading” main menu option, when I hover over the link, the mega menu gets chopped on the right. How can I get this mega menu to be more to the left.
Thanks
LyseHi Andy,
I upgraded my plugins and my version of WP to 4.6. Now my mega menu items do not display like they used to. More specifically, the “Other Findings” for example where the sub-categories “Charms” and “Necklaces”, their extensive list doe snot get displayed.All plugins a currently deactivated, and the problem exists.
Thanks
LyseHi Andy,
The “Half Round Wires” are more sub-items of my “Sterling Silver Wires” and I don’t want them starting a new column. I just want them all expanded and showing up when the mega menu opens….
Thanks
LyseHi Andy,
The code sorted of helped but did not fix the issue. Here are screenshots of what happens:
the left screenshot: the last sub-menu item (half round wires) its sub-menu items are expanded – this is exactly what I want.
the middle and right screenshots: the other sub-menu items do not display their sub-items….https://www.dropbox.com/s/xevcr0yulje86sx/wire%20mega%20menu.jpg?dl=0
Seems were are getting closer….
Thanks
LyseHi Andy,
That’s correct except that when you hover over the sub-menu items, the next level expands and the others disappear.
I would like all levels to be expanded all of the time, no hovering over to see the next levels.Thanks
LyseHi Andy,
Just completed the upload via FTP just now.
With all plugins still deactivated and after clearing all cache, the display issues remain.
Lyse
Hi Andy,
All plugins, except for WooCommerce are deactivated and still the display problem exists.
Lyse
Hi Andy,
That code helped but did not keep all of the menu levels open.
I will investigate the plugin issue.
Thanks
LyseHi Andy,
I’m sorry but see a screenshot of the locked credentials in the private area. If I change my credentials I will be forced to change its status which I’m not ready to do yet.
Lyse
Hi Andy,
Here’s the website URL: http://silviafindings.wpengine.com/ (hosted on WPengine)
All works from my end.
Lyse
