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Hi Andy,
the topic can be closed now (or maybe looked into if the problem is a basic one and needs to be addressed for other issues as well): I decided to work around the problem and re-upload the images on pages where other content has to be added.
Not very elegant and not practicable on bigger sites, but OK for now and this case.
Anyway, thanks for your help!
Best regards
DeniseHi Andy,
I cloned the site (link below) and deactivated every single plugin (one by one and all at once) – the problem remains the same. Thus, no plugin conflicts.
Following that, I completely deinstalled Enfold and installed the latest version (Enfold 3.6.1) manually via FTP. Cleared the browser cache. The problem is still there.
Then, I systematically tried to pinpoint the source of the problem. The issue occurs on those pages already containing an avia image. On pages without avia images, it is no problem to include contents (I tried images, title, text).
If I delete the avia image on an existing site (e.g. Patienteninformationen) and newly add it, the problem is gone, and other contents can be added.Thus: The problem only occurs on pages with already existing avia images.
Do you have any idea what might cause the problem? To exchange images on all sites is not a very tempting idea – especially since the problem could occur again later…
Thanks a lot for your help,
Denise
