Forum Replies Created
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September 30, 2018 at 6:05 am in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1016205
Hi Mike I did that hoverever all the images on my site went blank so I re-stored the back and they are now re-appearing, before restoring the backup I checked in the media gallery and all the thumb nails were still blank. I have uploadef a new image and that is appearing fine in the gallery please advise thanks Regards Belinda
September 28, 2018 at 12:30 am in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1015555Hi Victoria
I have been in touch with hostgator and they have now updated the php to 5.6.3, it should be on the correct version
Regards BelindaSeptember 27, 2018 at 8:17 am in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1015156Hi Victoria
I am please following up on an update status
Also as far as I can tell the PHP version I am running is 5.6.30, I have checked in the c-panel
Thanks BelindaSeptember 25, 2018 at 9:48 am in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1014077Hi Victoria
My slideshows on my home page and contact page are not working, I was asked by one if the moderators to add back in the pictures however none of the images are showing in the gallery – but there are images on other pages – as requested I de-activated all my plugins and advised I have not changed my host.
Also my contact forms are not working in the Get A Free Quote and Survey Pages.
I have also given access to my word press admin.
Please can you review and advise
Regards Belinda
September 21, 2018 at 10:37 pm in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1012928Hi Ismael
I have not changed my host provider. I have de-activated all plugins.
Images are showing on some of my pages just not in the gallery.Thanks Belinda
September 19, 2018 at 7:40 am in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1011635Hi Rikard, sorry to chase you wondering if you have had a chance to take a look at my previous reply
Thanks Belinda
September 18, 2018 at 11:27 am in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1011212Thanks Rikard, the format has improved.
When I go to add image it brings up my gallery with files but you cannot see the picture of each image, please can you have a look and see if there is another setting for the gallery that needs to be updated, perhaps that’s why the images have disappeared from the slideshow?
Thanks Belinda
September 17, 2018 at 3:52 pm in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1010817Hi Rikard
Please see details in private content section below
Regards BelindaSeptember 17, 2018 at 11:12 am in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1010683Thanks Rickard,
I have updated the theme, de-activated and activated the plugins and cleared the cache and still have all the same problems;
Formatting and spacing across all pages is not correct
Slideshow on ‘Home page’ and ‘Contact page’ has disappeared / not showing (Nextgen slide show on ‘Termites page’ is working)
Contact forns are not showing / disappeared from the ‘Get a Free Quote Page’ & ‘Survey Page’Please can you advise
Thanks BelindaSeptember 16, 2018 at 10:17 pm in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1010521Thanks Rikard, I have yesterday carried out a full site backup on the c-panel, would that be adequate or is there a WordPress backup that would be better.
Regards Belinda
September 16, 2018 at 1:50 pm in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1010396Also form on my quote request page has disappeared.
September 16, 2018 at 1:32 pm in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1010393I have been in touch with out host provider who advised me to get in touch with the WordPress forum who have suggested I get in touch with our theme provider, thanks Belinda
Hi Yigit
Thank you very much for all your help
Regards Belinda
This reply has been marked as private.Hi,
I have tried that changing it to 0.7, 0.6 and 0.5 and clearing browser cache each time and reloading the page and no change.
Regards Belinda
Hi Yigit,
I have added the code and the menu tab ‘contact’ remains on the second line
Regards Belinda
Hi Yigit,
I made the change and the menu tab ‘contact’ remains on the second line.
Regards Belinda
Thanks Yigit,
I have done that, now only the menu tab ‘contact’ overflows onto the second line.
Regards Belinda
Thanks for your help Ismael
Thanks Ismael,
The menu has been corrected – all appearing on one line however it still has the two blue background lines down each side of the page
Thanks
Regards BelindaHi Ismael,
I did the above (as well us the new update I received) however it still has the two blue background lines down each side of the page and also the menu options dropped back down over two lines (‘Get A Free Quote’ and ‘Contact’ went onto a second line).
I have changed it back to how it was now only has the two blue background lines down each side of the page.
Please can you review and advise
Many thanks
Cheers BelindaHi Yigit,
I tried that but it has not seemed to make a difference.
Please can you review and advise
Many thanks
Regards BelindaHi Yigit,
That worked great thank you! Is there a way that I can remove the two sides of the background which appears on each side of the page on the horizontal view on the ipad
Many thanks
Regards BelindaHi Ismael,
I have updated the latest version and inserted the text into the Quick CSS; with the following results;
On the desktop there is a large navy gap now below my menu tags which was not there before and the yellow line which appears beneath each tab is not functioning correctly.
On the ipad when horizontal the page is sitting to the right cutting off text on the right hand side and also has a large navy gap now below my menu tags which was not there before and the yellow line which appears beneath each tab is not functioning correctly. . The menu tabs are all sitting in one line which is resolving our original query, however not central to the page.
On the ipad when vertical it is also sitting to the right cutting off text and the menu on the right hand side.If you could please review and advise.
Many thanks
Regards BelindaThe top picture is when the ipad is held ‘landscape’ (wider screen view) and the second picture is when you turn the ipad to ‘portrait’ (longer screen view)
Hi Yigit
I have taken two photos, one in portrait and one in landscape, but not sure how to post them on the forum, am I able to email them to you?
Regards Belinda -
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