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Hi Rikard,
Must I replace the previous CSS?
Thanks Belinda
Hi Rikard,
Thanks it is applying on the home page but not some of the other pages – please refer to two of the screen shots below In the private section (if they don’t open they are two of the same screen shots posted previously in the thread)
Thanks Belinda
Hi Rikard
I have deactivated the plug in
Thanks Belinda
Hi Rikard
I have renewed the login token
Thanks Belinda
Hi Rikard,
I have not turned the caching back on – the only change I have made is replacing the CSS.
I have checked and the plugin is still inactive.
Thanks Belinda
Hi,
There is still no change to the spacing
Regards Belinda
Hi Rikard,
I have added it and unfortunately it does not change things – the spacing is still the same
Regards Belinda
sorry third one below
Below are three screen shots of the same pages not on a mobile phone showing correct spacing
Hi Rikard,
Thanks for explaining that, I have renewed the login for you and below are three screen shots.
Regards Belinda
Hi Rikard,
I am getting a bit confused I installed the WP Super Cache plug in as requested which I understood would get rid of the active caching and then I was asked to dis-able it, which I have done, do you need me to activate it?
How do I send you screen shots? I have included in the private section 3 links to 3 different website pages and if you scroll down on a mobile phone you will see how the it overlaps
Thanks Belinda
Hi Rikard,
Ok thanks I have replaced the CSS with the one on your latest reply, but it has not changed the appearance of the website on a mobile phone, the spacing is still not correct, with some of the elements are overlapping or have large gaps.
Thanks Belinda
Hi Rikard,
I have de-activated the WP Super Cage plug-in, if there is another cache you need to disable, please do. Please can you let me know if there is so I know for future reference
Thanks Belinda
Hi Vinay,
Please find link below in private content
Thanks Belinda
Hi Rikard,
Ok thanks I think that’s all done, but it has not changed the appearance of the website on a mobile phone, the spacing is still not correct, with some of the elements are overlapping or have large gaps.
Thanks Belinda
Hi Rikard,
Please can you advise how I clear the active cahing
thanks Belinda
Hi Rikard,
okay I think I have added it in correctly, I have added to to
Dashboard – enfold child – general styling – quick css and save all changes.It has not changed the appearance of the website on a mobile phone, the spacing is still not correct, with some of the elements are overlapping or have large gaps.
Thanks Belinda
Hi Rikard,
Thanks for your prompt reply. I am not sure where that is – I am unfamiliar with CSS, are you able to guide me on this
thanks Belinda
Hi,
My website is not showing well on a mobile phone, the spacing is not correct, some of the elements are overlapping or have large gaps.
Please can you review and advise
Thanks Belinda
April 4, 2019 at 2:32 pm in reply to: Changes made on a page and viewed in preview but not updating #1087047Hi Rikard
I have spoken with Hostgator and have uploaded the enfold.zip file to the File manager they have issued me with a ticket and am waiting to hear back from them.
I will be back in touch once I have
BelindaApril 4, 2019 at 8:28 am in reply to: Changes made on a page and viewed in preview but not updating #1086849This reply has been marked as private.April 3, 2019 at 5:46 am in reply to: Changes made on a page and viewed in preview but not updating #1086357Hi Rikard,
My apologies details in private
Regards Belinda
April 2, 2019 at 6:33 am in reply to: Changes made on a page and viewed in preview but not updating #1085858Hi Rikard,
I have posted the login details below in private content.
I did two backups yesterday using two different plugins, both you will see in the dashboard
Updraftplus
BackuowordpressThanks Belinda
April 1, 2019 at 5:42 am in reply to: Changes made on a page and viewed in preview but not updating #1085262This reply has been marked as private.March 29, 2019 at 3:32 am in reply to: Changes made on a page and viewed in preview but not updating #1084418Hi I am please following up on the problem I am having
Thanks you Regards Belinda
October 29, 2018 at 1:07 pm in reply to: Menu on mobile phones not opening page when has a sub-menu #1027502Hi Victoria
Thank you that worked
Regards Belinda
October 27, 2018 at 12:49 am in reply to: Menu on mobile phones not opening page when has a sub-menu #1026967Hi Victoria
Please find details for access in private content box
Thanks Belinda
October 26, 2018 at 11:29 am in reply to: Menu on mobile phones not opening page when has a sub-menu #1026704Hi Nikko,
I am please following up on my issue, I have done some further checks and the problem also appears on the iPad when using the mobile menu.
Thanks Belinda
October 24, 2018 at 5:33 am in reply to: Menu on mobile phones not opening page when has a sub-menu #1025787Hi Nikko
I am using an iPhone and I have checked on a Samsung it does the same thing.
I hope I make sense I will try explain better
When you select either the ‘Termites’ or ‘Contact’ page on the menu the page does not open instead the sub-pages/menus appears ‘Termite Activity’ & ‘Service Areas’ and when you select either of these the sub-pages/menus opensThanks Regards Belinda
September 30, 2018 at 7:31 am in reply to: Menu disappeared, formatting/spacing not correct, slideshow stopped working #1016208Just to add I have not updated/re-created the contact forms as the sliders stopped working, contact forms disappeared and thumbnails went blank all at the same time so just want to check the issues are all not connected to a common problem before re-doing the contact forms
Thanks Belinda -
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