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Thank you Ismael for the details.
When you say that ‘We don’t think this will resolve the issue since the invalid characters are already stored in the database.’ are you referring to changing the database/character set format not resolving the issue or to the search/replace not resolving the issue?Thank you
…also collation_database is set to utf8mb4_general_ci
also please note that all
define(‘DB_COLLATE’, ”); are indeed with the separation: define(‘DB_COLLATE’, ‘ ‘); but they copy here in the post without the separation
” is ‘ ‘ in wp-config…also tried the following wp-config.php configuration:
6-
/** Database Charset to use in creating database tables. */
define( ‘DB_CHARSET’, ‘utf8mb4’ );/** The Database Collate type. Don’t change this if in doubt. */
define( ‘DB_COLLATE’, ‘utf8mb4_unicode_520_ci’ );7-
/** Database Charset to use in creating database tables. */
define( ‘DB_CHARSET’, ‘utf8mb4’ );/** The Database Collate type. Don’t change this if in doubt. */
define( ‘DB_COLLATE’, ‘utf8mb4_unicode_ci’ );8-
/** Database Charset to use in creating database tables. */
define( ‘DB_CHARSET’, ‘utf8’ );/** The Database Collate type. Don’t change this if in doubt. */
define( ‘DB_COLLATE’, ‘utf8mb4_unicode_ci’ );9-
/** Database Charset to use in creating database tables. */
define( ‘DB_CHARSET’, ‘utf8mb4’ );/** The Database Collate type. Don’t change this if in doubt. */
define( ‘DB_COLLATE’, ‘utf8mb4_general_ci’ );Current database tables:
| TABLE_NAME | TABLE_COLLATION |
+————————————————-+——————–+
| wp_blc_filters | utf8mb4_general_ci |
| wp_blc_instances | utf8mb4_general_ci |
| wp_blc_links | utf8mb4_general_ci |
| wp_blc_synch | utf8mb4_general_ci |
| wp_commentmeta | utf8mb4_general_ci |
| wp_comments | utf8mb4_general_ci |
| wp_itsec_lockouts | utf8mb4_general_ci |
| wp_itsec_log | utf8mb4_general_ci |
| wp_itsec_temp | utf8mb4_general_ci |
| wp_layerslider | utf8mb4_general_ci |
| wp_layerslider_drafts | utf8mb4_general_ci |
| wp_layerslider_revisions | utf8mb4_general_ci |
| wp_links | utf8mb4_general_ci |
| wp_ninja_table_items | utf8mb4_general_ci |
| wp_options | utf8mb4_general_ci |
| wp_postmeta | utf8mb4_general_ci |
| wp_posts | utf8mb4_general_ci |
| wp_smush_dir_images | utf8mb4_general_ci |
| wp_term_relationships | utf8mb4_general_ci |
| wp_term_taxonomy | utf8mb4_general_ci |
| wp_termmeta | utf8mb4_general_ci |
| wp_terms | utf8mb4_general_ci |
| wp_usermeta | utf8mb4_general_ci |
| wp_users | utf8mb4_general_ci |
| wp_woocommerce_api_keys | utf8mb4_general_ci |
| wp_woocommerce_attribute_taxonomies | utf8mb4_general_ci |
| wp_woocommerce_downloadable_product_permissions | utf8mb4_general_ci |
| wp_woocommerce_order_itemmeta | utf8mb4_general_ci |
| wp_woocommerce_order_items | utf8mb4_general_ci |
| wp_woocommerce_payment_tokenmeta | utf8mb4_general_ci |
| wp_woocommerce_payment_tokens | utf8mb4_general_ci |
| wp_woocommerce_sessions | utf8mb4_general_ci |
| wp_woocommerce_shipping_zone_locations | utf8mb4_general_ci |
| wp_woocommerce_shipping_zone_methods | utf8mb4_general_ci |
| wp_woocommerce_shipping_zones | utf8mb4_general_ci |
| wp_woocommerce_tax_rate_locations | utf8mb4_general_ci |
| wp_woocommerce_tax_rates | utf8mb4_general_ci |
| wp_wplnst_scans | utf8mb4_general_ci |
| wp_wplnst_scans_objects | utf8mb4_general_ci |
| wp_wplnst_urls | utf8mb4_general_ci |
| wp_wplnst_urls_locations | utf8mb4_general_ci |
| wp_wplnst_urls_locations_att | utf8mb4_general_ci |
| wp_wplnst_urls_status | utf8mb4_general_ci |
| wp_wsal_metadata | utf8mb4_general_ci |
| wp_wsal_occurrences | utf8mb4_general_ci |
| wp_wsal_options | utf8mb4_general_ci |
| wp_yoast_indexable | utf8mb4_general_ci |
| wp_yoast_indexable_hierarchy | utf8mb4_general_ci |
| wp_yoast_migrations | utf8mb4_general_ci |
| wp_yoast_primary_term | utf8mb4_general_ci |
| wp_yoast_seo_links | utf8mb4_general_ci |
| wp_yoast_seo_meta | utf8mb4_general_ci |
+————————————————-+——————–+Thank you both for your replies! I had our DBAs update all the tables in the database to use utf8mb4_general_ci
I’ve tried updating the wp-config.php to almost every configuration I could find including Pauls and Ismaels (some examples below)
Paul: You mentioned that the solution for some websites was to change the collation of your database tables to utf8mb4_general_ci. In your wp-config.php, what was your DB_CHARSET and DB_COLLATE for those?
For others, you added: define(‘DB_CHARSET’, ‘latin1’)….what was the collation for those in your wp-config.php?
I oversee several websites and they too where working fine for years. Disabling the plugins or changing to a default theme also did not work for me.Any other suggested resolutions are greatly appreciated. We are unsure what changed since the site has been fine for over 5 years. Thank you!
wp-config.php configuration examples after all the tables in the database were updated to use utf8mb4_general_ci:
1-
/** Database Charset to use in creating database tables. */
define(‘DB_CHARSET’, ‘utf8mb4’);/** The Database Collate type. Don’t change this if in doubt. */
define(‘DB_COLLATE’, ”);2-
/** Database Charset to use in creating database tables. */
define(‘DB_CHARSET’, ‘utf8’);/** The Database Collate type. Don’t change this if in doubt. */
define(‘DB_COLLATE’, ‘utf8_general_ci’);3-
/** Database Charset to use in creating database tables. */
define(‘DB_CHARSET’, ‘utf8’);/** The Database Collate type. Don’t change this if in doubt. */
define(‘DB_COLLATE’, ”);4-
/** Database Charset to use in creating database tables. */
define(‘DB_CHARSET’, ‘utf-8’);/** The Database Collate type. Don’t change this if in doubt. */
define(‘DB_COLLATE’, ”);5-
/** Database Charset to use in creating database tables. */
define( ‘DB_CHARSET’, ‘utf8mb4’ );/** The Database Collate type. Don’t change this if in doubt. */
define( ‘DB_COLLATE’, ‘utf8_general_ci’ );Thank you Ismael, and thank you Paul. I deactivated each plugin one at a time and cleared cache each time as part of my troubleshooting. I’ll reach out to our hosting provider but can you please confirm what is the recommended setting for these two sections in the wp-config.php:
/** Database Charset to use in creating database tables. */
//define(‘DB_CHARSET’, ‘utf8’);/** The Database Collate type. Don’t change this if in doubt. */
//define(‘DB_COLLATE’, ”);Thank you again for your amazing support, I’ll keep this thread posted to our resolution as well
Thank you Ismael, I tried the Gallery element however it does not contain the caption below the image without needing a hover effect. Is there a way to have the images contain text below it with different headings sizes without needing additional CSS?
Thanks again for all your help!
Thank you Ismael,
Indeed we are using a plug in for this. Our apologies and thank you for the quick reply!
Thanks Rikard, I wasnt familiar that we could use something other than the one under Enfold Theme Update which is why I asked why the latest version 5.0+ isn’t available there if the token had all the correct permissions.
I’ll went ahead and updated to the newest Enfold Theme version via the Envato Market Plugin however my Footer page isn’t showing. I noticed the Default Footer Widgets & Socket Settings no longer have the option to select a Footer Page which is essential for our site since we use two (screenshots in private area). I tried a quick search on this forum but didn’t find anything and figured I’d ask you. Please advise.Many thanks!
I understand but if I set those permissions for the theme then the envato market plugin you recommended gets an error since the envato market plugin specifically asks for ONLY three permissions per the following screenshot below in private content.
Please advise since if I follow the Enfold Theme permissions, it creates an error on the market plugin you recommended and i I follow the market plugin with only three permissions, it creates an error on the enfold theme update.
Thank you!
Thank you Rikard, I have gone ahead and recreated the page without any broken tags. I still have issues with the preview function not matching what page actually should look like per the edit screen. I had this issue in the past on the other Enfold sites but curious if you know what caused the preview tab to not render EXACTLY like the page appears in the Avia Layout Builder editor.
Thanks!!
Correct. I did this already, I tried removing the tags, saving the page, BUT the sections get deleted anyway when I try saving the page.
Please try this on the test page I provided in the private content. I included this test page so you can see the issue I am talking about for yourself:
I remove the tags and save the page but the problem is that even after correcting the tags (closing them or removing them altogether), and clicking update, the sections get removed even AFTER correcting the tags and trying to save the page.Please try this on the test page- correct the tags and try saving hte page, then view the page (NOT PREVIEW) and you will see that the sections are removed even after the tags are corrected.
Please advise why this is occurring even after the tags are corrected.
Thank you
So I updated the theme to the latest version and the drag/drop issue is fixed but there are still major issues updating the page I mentioned before. Unfortunately, when I try to fix the open html markup in the content by deleting or closing the tag and update the page, the same behavior happens where it deletes all the bottom sections. It looks fine in preview
-
but
if you open another browser or clear cache, you’ll notice the bottom sections are deleted.
Could you please try this to see what I mean? I’m not sure if this is happening to all pages or why this is happening but I am not experiencing this on any other sites where I am using Enfold.
Please advise.
See private content for details
Hi Victoria,
No problem, please see screenshots below showing the mobile view issues with the sections going off the screen.
Thanks!
Hiding the first icon would not be a good solution since we want all the icons visible, just the content not visible until a user clicks on one of the icons.
Thank you anyway for the suggestions however like many others here (at least I found several tickets with people wanting more out of the tab section), I feel this tab section should have some added functionality for the next time there is an Enfold update. Either way your theme is awesome but this tab section element is very useful so it would be nice to have a few upgrades to it at some point =)
Best
Thanks, I put the below CSS that seems to have done the trick (more or less)…what is the differencebetween the max width in “vw” and “%” versus “px”??
example:
“width: 100vw !important;
max-width: 100%!important;”
and
” max-width: 354px;”Thanks!
/*******************
Full width footer
*******************/
#footer .container {
width: 100vw !important;
max-width: 100%!important;
}#socket .container {
width: 100vw !important;
max-width: 100%!important;
}@media only screen and (max-width: 767px) {
#footer .container {
width: 90vw !important;
max-width: 90%!important;
}
}@media only screen and (max-width: 767px) {
#socket .container {
width: 100vw !important;
max-width: 90%!important;
}
}@media only screen and (max-width: 767px) {
#footer .widget_text {
text-align: left;
}
}Related to this
- tab section element
, I am trying to add anchors to each tab so that I can have links to these tab anchor sections on the top menu and once the user clicks on the top menu link, it opens the tab within the tab section. I’ve read all your documentation on anchors and have added anchors to both the text and special heading but when I click on the top menu link with the anchor to the second tab within a tab section, it doesnt work. I read up on this ticket from last year but please advise if the new enfold update fixed this:
#869309Thanks!
Thanks Mike, this achieves the content being blank however when I click on that first icon/tab, the content is still blank.
Is there a way to achieve what I am trying to do which is having no content visible until one of the 4 icons/tabs is selected so that the user needs to click on one of the four tabs in order to view the content for any of the four tabs?Thank you!
I went ahead and set the sub items to always show under Enfold->Main Menu and that seems to have resolved the issue.
This ticket can be closed as this workaround works.
Thank you!
Thank you Yigit, you replied as I had just removed this CSS but now I have the menu/logo overlap issue.
Please advise
Thanks!
Ok ,so I have the following quick CSS:
/***************************
Adjust Overlap of Logo on Menu and Title on breadcrumbs section
***************************/
@media screen and (max-width: 1130px) {
#advanced_menu_toggle { display: block !important; }
nav.main_menu { display: none !important; }
}/******************
title, caption, and slider size when minimized
****************/
@media only screen and (max-width: 425px) {
.avia-slideshow-inner, .avia-slideshow-inner img {
height: 150px !important;
}
}@media only screen and (max-width: 886px) {
.avia-caption-content {
font-size: 11px !important;
}.responsive #top .slideshow_caption h2 {
font-size: 17px !important;
}
}After I removed this, the menu items are now overlapping the logo. Is there a way to make sure that the menu items dont overlap the logo? Please see image below:
Thank you
