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hi, yes, we updated the enfold/config-woocommerce/config.php according your instructions
Hi, we applied the file changes you mentioned, but it seems that the problem persists. Don’t show the variation products skus. Could you please check? tell me if you need ftp access to our site.
thanks
Hi Ismael, i see the sku:123456789 now, but the problem persists. as you could see, if you change the product variation on the select box, it does not show the variation sku, always shows 123456789.
you can check that this behavior is different when you disable layout builder, that is, in this other case, when you change the product variation on the select box, it shows the variation sku as expected. (in this case we need to use de layout builder)
Hi, thanks for your efforts. It’s strange, but i don’t see any change. (tested in chrome incognito mode to avoid cache and firefox) it shows always SKU: N/A Categoría: Operativos (even when changing product variation).
Hi Mike, thanks for your help. I understand your point and in order to be sure, we will discard any possible change on the old 4.8.1 theme and we will use the 4.9 version, this version we know for sure that doesn’t have any change as it was installed few days ago. The issue then is the following:
– when we save the product with classic editor, it shows sku correctly in variable products
– when we save the product with Advanced layout builder (we need this), it doesn’t show the sku correclty in variable products. If you change the options for the product, it doesn’t update this variation sku (as it does when saved with classic editor)i already put the product meta info element in the product page.
the question is: what should we do in order to make it work showing sku in variable products when the product is saved with layout builder?
Hi Mike, thanks for your help. I understand your point, but v4.8.1 theme is working fine even with these modifications showing skus. Footer widgets i understand that are not showing because theme change (we can add it without any problem). But the problem is with theme v4.9 , as you would see this theme version have no modifications and i understand is supposed to work as it is showing skus as this is a default wordpress behaviour , in this case the sku appears when deactivating the layout builder (but this is not a solution for us as this broke the site design). it seems a problem with the new theme layout builder on the product page when updating?
Hi Rikard, as this is a variable product and you didn’t selected any option, it shows “N/D” as sku, but if you select an option you’ll see the sku . thanks
Hi Rikard, thanks for your support. That’s right: when disabling the Layout Builder, the sku appears! (but losses all the styles) . Then it seems a problem related with the Layout Builder.
Maybe you had some custom code in the parent theme which was overwritten during the update?
In fact we don’t have any customization, neither a parent theme, (we are using the enfold 4.9 directly )You could check in our dev site, now with the theme 4.8.1 active, how the sku is showed even with the layout builder active.
thanks for your tests. What is strange is that if i use the theme in it’s version 4.8.1 (you can change it without any problem for test in our dev environment) and maintaining all with exactly the same wordpress configuration (layout builder, plugins, etc) you’ll see that it works perfectly. The problem occurs only when we update the theme.
