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  • in reply to: Fullwidth Easy Slider Video Loads Last #1268911

    Thanks tried it, it actually makes the whole page load much much slower, and looks worse. You can close tis ticket, i don’t think there is a solution for it.

    in reply to: Fullwidth Easy Slider Video Loads Last #1268244

    Hi Victoria – thanks for the link on lazy loading. It would be nice if you had mentioned how to enable in the Enfold theme.

    I have checked my settings under Enfold > Performance >Responsive Images And Lazy Loading, and it is already set to Enable.

    Could i please request another support team member looks into this for me, as ifeel you are not able to help me any further or understand my issue completely, will all due respect, and i appreciate your help so far.

    in reply to: Fullwidth Easy Slider Video Loads Last #1267960

    thanks, that didn’t really help in my case because the video loads quick enough to not even show the preview image which is a 6kb image. The problem looks like the video loads after everything else on the page, but because its at the top, there is blank space until it loads, and that doesnt look good.

    in reply to: Advanced Layout Editor Not Working #783788

    @RysarGroup Thanks so much for your advice. I didnt have that option in my cpanel, so i asked the host company and this was the reply:

    We can disable modsecurity for you, however this can be dangerous because modsecurity does catch lots of nasty stuff. I have whitelisted the rule that was being triggered, if this does not fix your issue and you would like to disable mod security for that account just respond saying so :)

    We the whitelist fixed it, and i am so happy :) I hope this might help anyone else with the same issue.

    in reply to: Advanced Layout Editor Not Working #783193

    Ok i will ask the hosting company, any ideas how to word it, because as soon as i start saying a file gives a 403 they will check the file like i did and see that its not blocked, and will be quick to blame the theme?

    Also my question is why does that page i am editing only give a 403 error for that file, and the other pages do not? Wouldnt that mean that it is not a server issue, but a theme issue, if it was a server issue it would be consistant would it not?

    Do you have any ideas how to re create that page i am trying to edit in another page so i can edit it correctly? There must be a way to get the info somehow and recreate it?

    in reply to: Advanced Layout Editor Not Working #780295

    How are you seeing a 403 error? When i click on that link i see the file – just a 0. I looked through a proxy and the same. When you click on the link what do you get ?

    Perhaps you can raise this with a senior moderator, because i really need this fixed. I have used this them on dozens of sites all on the same hosting. As you can see some pages are fine, and the home page doesnt edit in advanced layout mode. I have the exact same problem on another site i am developing.

    Could this be a php memory issue?

    in reply to: Advanced Layout Editor Not Working #779923

    Thanks, are you talking about this file: http://scopeinspections.co.nz/wp-admin/admin-ajax.php because I can see it fine without a 403 error. I even checked it through a proxy server and no problem?

    I have followed the steps in the link you sent, and all folders are 755 and files 644. I deleted and recreated a new .htaccess file. I deactivated all my plugins. Still the problem continues, can you suggest what else to try?

    in reply to: Advanced Layout Editor Not Working #779728

    Thanks for looking in to this issue. Please can you try and edit the Home page, and you will see the spinning wheel, and not the Advanced layout editor as it should be. Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)