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We are using plugin that intercepts any “wp-content/uploads” request and pushes them to a third party CDN. The theme we use is somehow bypassing that and placing the css file directly onto the local filesystem. We need for the theme to use the proper mechanism for uploads, the same as when you upload an image to a page.
Additionally, we are now experiencing Error 404 for our portfolio items.
The enfold.css file (part of a third-party theme) is not being uploaded to the wp-content folder using the same procedure as other content uploads (such as images). Other uploads are being properly copied to S3 and available to all webservers.
The enfold.css file is being written using a different procedure DIRECTLY to the single web instance where someone performs the update, and is therefore not available to any other instance, and generates 404 errors whenever access is attempted.
The theme update mechanism MUST use the same upload procedure as other objects, which will correctly place them in S3 and made available to all instances.
Until this is done, we have no client-side mechanism for fixing this.
Please advise, thank you
On our end, it doesn’t look like it is uploading the CSS. The change-and-save needs to use the S3 plugin to upload the final object. Please advise, thank you.
I have made changes in theme options and saved. We are still experiencing the header issues, even after clearing the cache. Would help with CSS fix it? If so, then yes.
Thank youTo provide further information, we need to perform whatever step is required to RE-upload that css file. If we can somehow re-generate it, so it gets placed in the uploads folder brand-new, that’s the action we need to take.
We had an instance that was missing the AWS S3 plugin and a bunch of changes were made that were only saved locally, including this file, and now that we have replaced the instance, the file is gone, and needs to be re-saved so that the S3 plugin will push it to the central storage location
It is not a cache issue. As I have stated before, clearing the cache only sometimes seems to fix the header temporarily. This has been an ongoing issue that has survived multiple theme updates and has continued to be experienced across multiple machines and browsers for months.
At your suggestion, I have cleared my cache and am still seeing the transparent header with blue text.
Thank Rikard,
We are still experiencing the error. It looks like the problem is stemming from the dynamic_avia folder.
My understanding that this is not a file we upload directly, but a folder that houses our custom css styles. What is the best way to troubleshoot moving forward?
Appreciate your help!
For now, we’ve enabled the social icons in the footer which will be our backup.
Information in the private content area. Thank you!
Ideally, if I can get exactly how the social icons show up in mobile like the kriesi.at support side, we would be happy! I’ve attached an image from iphone landscape mode.
This new code seems to make the social icons disappear in mobile mode. I do have some other custom CSS for mobile that I’ve added. Does that possibly conflict with this new code?
Hello Vinay,
Checking in to see what I should be doing next. We want to get the site ready to go for our marketing folks to start entering their information. And if it’s not working, I need to figure out another way in which we provide the solution to what they need.
The child theme was added but it doesn’t look like the iconfont area has changed. Does this mean we should move everything to the child theme?
Yes, I am using the admin login. Is it possible that having multiple admins might be keeping the selection from displaying? I’m also the only admin right now updating the site so no settings have been changed.
For adding the child theme, are you suggesting that we add that and then move to that child theme instead of using the parent theme?
It’s av_section_6 of: http://kriesi.at/themes/enfold/.
I can’t seem to find the place to create the full width background with the posts and text that sit on top of the section. I’m waiting for our IT guy to add the information from the link you provided.
Some of the code:
<div id=”av_section_6″ class=”avia-section socket_color avia-section-default avia-no-shadow avia-full-stretch av-parallax-section avia-bg-style-parallax avia-builder-el-47 el_after_av_section el_before_av_section container_wrap fullsize” data-section-bg-repeat=”stretch”><div class=”av-parallax enabled-parallax active-parallax” data-avia-parallax-ratio=”0.3″ style=”top: auto; transform: translate3d(0px, 190px, 0px); height: 687px;”><div class=”av-parallax-inner socket_color avia-full-stretch” style=”background-repeat: no-repeat; background-image: url(http://kriesi.at/themes/enfold/files/2013/04/room.jpg); background-attachment: scroll; background-position: top center; “></div></div><div class=”container”><div class=”template-page content av-content-full alpha units”><div class=”post-entry post-entry-type-page post-entry-734″><div class=”entry-content-wrapper clearfix”>
<section class=”av_textblock_section” itemscope=”itemscope” itemtype=”https://schema.org/CreativeWork”><div class=”avia_textblock ” itemprop=”text”><h2 style=”text-align: center;”>In case you need help</h2>
<p style=”text-align: center;”>Here are several ways to contact us</p>
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