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  • in reply to: Site not functioning on initial page load #1458517

    Hi Rikard
    Yes i did test on private browser windows and the problem remains.
    So let me ask you – what script do you think might be missing that rpevents lthe lightbox from functioning until a refrseh is done?
    I use Asset Cleaner pro which I use to strip out all the unessecary code from the theme – I haven’t unticked anything more since everything was working okay so it may be wise for me to go and check everything again.

    FYI – these files are excluded from WP Rocket and are active on Asset Cleaner pro:
    http://swarezart.com/wp-content/themes/enfold/css/avia-snippet-lightbox.css
    http://swarezart.com/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/image/image.css
    http://swarezart.com/wp-content/themes/enfold/js/aviapopup/magnific-popup.css
    Thanks
    Ed

    in reply to: Site not functioning on initial page load #1452922

    Hi Rikard
    Apologies for the delay
    I have temporarliy disbanled WP Rocket and the issue still apears on some pages but not others. It all seems to come down to that first press or page refresh – once you do that it all works. Sam on the iPad… not sure what to do…
    Many thanks
    Ed

    in reply to: Site not functioning on initial page load #1451660

    Hi Rikard
    Thank you for your prompt response – much appreciated…
    I just set up a new iPad and the problem is there… I have shot a small video for you here.
    Lightbox won’t function until some other action is complete. Fresh Safari on fresh iPad Pro.
    many thanks in advance
    Ed

    in reply to: LCP issue with Lazy Load images #1440544

    Hi Ismael
    Thanks for your sugegstions.
    I reached out to WP Rocket and they said I should exclude the CDN image in their exlcusion box. This does work but I will have to do it 250 times! Unless you have another solution??

    This process has also uncovered some potential theme issues which could be improved. I will open these on new threads
    Thanks again
    Ed

    in reply to: LCP issue with Lazy Load images #1440094

    Hi Ismael
    Thank you for your replies.
    I read the WP Rocket page son cahce control and checked the htaccess file against the recommendation from Wp Rocket and it matches – meaning that the plugin has lready written these cahe control settings. So that matches what they recommend. For example, image’jpeg and image’webp have “access plus 4 months” as a value, as per WP Rocket’s recommendations.
    I do see however, that when I run a Pingdom test the image in this example only returns a cache lifespan of 7 days. I can’t find any setting within Cloudflare to change this. Why would the information not be read from the htaccess file?

    https://www.dropbox.com/scl/fi/ze1nrn9h3phqq5sry2e6p/Screenshot-2024-04-16-08.37.17.png?rlkey=szumreu16uekr9nfbr4ey9qhd&dl=0

    Back to the image though – I use RIOT compression and this has reduced the image to around 75kb. Further compression may help a little but 20KB may still result in an LCP issue. I think the problem is that we can’t override the LAZY LOAD. As far as I can see it is only Wp Rocket that is enabling it. There is nothing on Asset Clean Up Pro , nothing enabled in Advanced (images) and nothing enabled in the Enfold Theme. I even have a sitewide rule for WordPress to disable by defualt in the functions.php file.
    So do you know what we can do next?
    Thanks Ed

    in reply to: LCP issue with Lazy Load images #1440030

    Hi Ismael
    Do you want to show me the rest of the page then?
    The one screenshot shows the SITE averages, not the page score. The other screenshot doesn’t show how the score is calculated. If you scroll down a little further you will see that LCP is always RED!! This is a key metric for Google and has a negative impact on every page it crawls.
    Let me know what your test says.
    Mine is attached to show you what I mean.
    regards
    Ed

    in reply to: LCP issue with Lazy Load images #1439893

    Hi Ismael
    I have inserted the code and cleared, purged and flushed everything (WP Rocket, Cloudflare, KeyCDN and old theme JS and CSS) but unfortunately nothing has changed.
    The code that PSI returns still looks exactly the same and the LCP error remains.
    Kidn regards
    Ed

    • This reply was modified 7 months, 2 weeks ago by Swarez.
    in reply to: LCP issue with Lazy Load images #1439715

    Hi Ismael
    Thank you very much for responding.
    I shall try this later. If it works then how do I roll that out for every image affected (currently over 250 on 250 individual pages)? I can’t put that code in every time I create a new portfolio item so is there a way to specify that the first image on any portfolio page needs to be pre-loaded?
    Thank you for your time and energy
    Ed

    in reply to: Hamburger menu not appearing unless tapped #1417662

    Hi Mike
    Thank you (as always) for taking the time an dtrouble to help me. I apologise for the lateness of my reply.
    Thank you – that all seems to be working now. I appreciate your help once again!
    Have a great day
    All the best
    Ed

    in reply to: Hamburger menu not appearing unless tapped #1412369

    Okay Mike, thank you for looking in to this.
    I shall hope to hear back from you very soon when the Dev team come back with a solution
    Kind regards
    Ed

    in reply to: Hamburger menu not appearing unless tapped #1412290

    Hi Mike
    Thanks for coming back to me.
    I have re-activated WP Rocket and removed the Authenticator QR code for logging in to the site.
    Historically, having WP Rocket enabled never caused the issue with the hamburger menu – it was only when I changed the layout that I encountered this issue. I was still having it when I used Ismael’s code.
    Now that WP Rocket is back on the problem has returned.
    Nothing else I can see has changed from when it WAS working correctly – only the Enfold header layout change I mentioned above.
    Thanks for looking into this for me.
    All the best
    Ed

    in reply to: Hamburger menu not appearing unless tapped #1411931

    Hi Ismael
    Thank you for the updates. I have tried what you suggested but sadly it hasn’t resolved the issue.
    I have removed Wp Rocket and the issue remains – so can’t be a caching or minification problem. I can also eliminate the CDN delivering wrong file versions as this was triggered inside Wp Rocket.

    I have deleted old CSS and JS files from Enfold Performance tab too.
    I have not made any changes to “header.php” or “helper-main-menu.php’.

    Interestingly though, if it helps, I only now have this problem since switching to a menu underneath the logo (centered). Previosuly I had a left logo with a smaller, right handed menu. Could this swap be causing an issue?
    Would appreciate your help again please… this is bewildering to me.
    Everything else was fine (with WpRocket running alongside all the other plugins) – this error only occured when i switched header menu layouts.

    I will leave off WPRocket today if that makes life a bit easier. Will post logins in the private area in case someone needs them.
    Many thanks
    Ed

    • This reply was modified 1 year, 5 months ago by Swarez.
    in reply to: Hamburger menu not appearing unless tapped #1411821

    What’s curious is, if you go here on your mobile:https://swarezart.com/limited-edition-prints/
    The tap the screen the images shrink a little… so is it an animation conflict somewehre?
    Every page is affected. A single touch brings it back – very odd?

    • This reply was modified 1 year, 5 months ago by Swarez.
    in reply to: Hamburger menu not appearing unless tapped #1411819

    Hi Rikard
    Thank you for your help. I have tried that but it’s not working. Mobile behaviour is still the same. All caches flushed, CDN purged, Cloudflare purged, browsers emptied etc…

    You have to touch the screen or pull down to refresh before the hamburger menu icon appears….
    Anything else perhaps?
    Thanks
    Ed

    in reply to: Portfolio page always scrolls back to the top #1408087

    Hi Mike
    Thank you so much for taking the time and energy to fact check the issues with the Masonry element. i very much appreciate it.
    The Blog element was no good so I have reverted back to the Portfolio element and that now remebers where you came from, so to speak. The styling isn’t great and the options for spacing aren’t there but it’s a workaeound for now.
    Thank you again for your patience and time.
    Regards
    Ed

    in reply to: CLS issue returns mysteriously! #1379912

    Hi Mike
    I think everyhting is back to normal now – I removed and re-installed Wp-Rocket and that seems to have done the trick! Maybe it doesn’t like being migrated? Who knows

    Thank you again for being here – you are my hero! Please close the thread.
    Cheers
    Ed

    in reply to: CLS issue returns mysteriously! #1378681

    Hi Mike
    Firstly, thank you for coming back to me and also for solving the problem last time – it is very kind of you to reply back to me.
    I was currently testing SG Optimizer and Asset Cleaner pro as an alternative to WP-Rocket which seems to have some issues. This is why the CLS issue had gone – as I was trialling another option.
    However, i have now put WP-Rocket back on and deactivated the caching side of Asset Cleaner pro and all of SG Optimizer and so far the CLS issue seems to have righted itself – I assure I wasn’t dreaming this!
    Am I okay to give it a few hours then do some other testing to see if thing have resolved themselves? I would like to leave this opnb while I do that.
    Thank you again Mike because you are literally saving my life here!
    Cheers
    Ed

    in reply to: WooCommerce Description box doesn't open on page load #1367797

    Hi Nikko
    Thank you so much for logging in and taking a look – it is very much appreciated.

    I’ll flush everything a little later (with your code snippet) and see what happens.

    Worst case I’ll have to start manually going though everything but I’ll keep my fingers crossed that your code will do the job!

    Thank you again for your generous support.
    Regards
    Ed

    in reply to: WooCommerce Description box doesn't open on page load #1367631

    Hi Nikko
    My apologies regarding Google Authenticator – I have turned it off just in case you are able to spare any time to have a look – I completely understand if you haven’t though.

    The isolation of JS will take a long time owing to the amount of individual JS files contained within WooCommerce and Enfold. Is there any quicker way to determine what may be the cause? Like a debugger or something? This is where I get a bit lost but am trying!

    Many thanks
    Ed

    in reply to: WooCommerce Description box doesn't open on page load #1367625

    Hi Nikko
    Thanks for the quick reply.

    I applied the code, cleared caches and still the problem is there. Looks like it could be a WP-Rocket issue as when I disable that the problem goes away. When I re-enable it the issue returns. Basically, I get a flash of the description then it disappears. Very frustrating.

    Any chance you could take a look please? I’m quite heavily on the ticked options in WP-Rocket but i could isolate the JS or CSS that governs this so that it is left uncached if necessary??

    Logins sent in private section.
    Thanks in advance
    Ed

    in reply to: Cumulative Layout Shift (CLS) Grids problem #1367059

    Of course Mike, no problem and thanks again!
    Ed

    in reply to: Cumulative Layout Shift (CLS) Grids problem #1367005

    Thank you so much Mike – this is great and solves the problems.
    I am really grateful to you for the time and effort you have put into this grid issue.

    Thank you again.

    Will it be part of any upcoming release? Just curous.
    All the best
    Ed

    in reply to: Cumulative Layout Shift (CLS) Grids problem #1366644

    Hi Mike
    Thank you for the updates.
    I have put that CSS you suggested into the Customize location. I have purged all Clouflare assets and re-tested without WP-Rocket on and CLS was zero,

    I then enabled WP-Rocket and CDN delivery.and tested again – still zero CLS!

    I then went through every setting on WP-Rocket and maxed out to my normal configuration then walked away for two hours while it recompiled all CSS, discarded the excess and pre-loaded all cached pages.

    Now I’ve come back and tested ten random Portfolio pages (wthe ones with the paintings on in grid format) and we are still zero!!

    I don’t want to be a curse here Mike but I think you may have fixed the problem… I noticed my two blue grids on the Homepage were suddenly massive but to be honest, I can live with that. I am now testing other page types including WooCommerce product pages. I am also looking for any layout anomolies across all page types.

    I will report back tomorrow if I may so please keep the thread open. But so far every metric is green on Insights.

    Back soonest and thank you for all your efforts in helping to resolve this problem. I almost can’t ebeliev it after two years of trying to fix this…

    Many thanks
    Ed

    in reply to: Cumulative Layout Shift (CLS) Grids problem #1366458

    Hi Mike
    Thanks for your reply and for testing as you have.

    The results are curious for sure. Why on earth would serving images from a single point of origin reduce CLS scores like this? It makes no sense to me. Is it the way WP-Rocket is handling image routing or their Lazy Load palceholder coding?

    I tested as you asked for and the results match yours – exactly zero for CLS on Desktop. I tested with WP-Rocket and CDN disabled (all the other metrics however, are shot to pieces as a result). That issue aside for now, why would the same image, served from a single location change the way the grids are behaving? What actually is happening here Mike – do you have an understanding of why we see this behaviour? I would love to know.

    Your wisdom is required!

    All the best
    Ed

    in reply to: Cumulative Layout Shift (CLS) Grids problem #1366285

    Hi Mike
    Thank you replying.
    That is indeed most interesting that you are unable to replicate the issue. That makes me even more curious!
    As requested the shortcode link is in the private area for you.
    Please do let me know if there’s anything else you need and I will happily provide it.
    Thanks in advance
    Ed

    in reply to: Cumulative Layout Shift (CLS) Grids problem #1366272

    Hi Mike
    Thank you for responding.
    I need to draw your attention to a couple of important things.
    First – the CLS score for each of the pages I gave you are correct. The results you have highlighted at the top of the Insights page are the site averages, not the actual result for that individual page – hence the word ‘cumulative’ : these are drawn as averages. If you select desktop and scroll down you will see the actual result for that page. Yes, these are live results unless the Google engineer I was speaking to is lying. He is on the dev team for this exact metric.
    Each of the failing pages (I have 200 of them) carries a red score for CLS and every single one of them has the grid layouts. Insights gives the top three offending CLS issues and they are all grid related for desktop tests.
    So that has to mean that every Enfold user has a potential issue with their grid layouts altering positions of DOM elements on each page they appear on yes?
    If you believe that to be a ‘no’ then explain why every page I test on, with grids, carries a 0.337 CLS score under Desktop. I am not making this up Mike – the results are on the screen.
    And I understand you supplying results from another testing tools but that is unimportant for Google. It is Insights telling me the grid elements cause layout shifts – end of story.
    So this needs to be corrected. Everything else is arbitrary to the issue. You can test with as many other tools as you like but the errors remain. The human eye is irrelevant because Google is not measuring that – it has a benchmark and that has a cut off point – one that Enfold grids are failing on.
    If I have cause this then I would love to know. I have never made any code changes to any of the grids. FYI Lazy Loading makes no difference.
    I get there are other things that cause issues like menus but that isn’t a priority as it doesn’t have the greatest impact – grids do! it’s there in black and white Mike.
    Would appreciate your feedback or if anyone else want’s to weigh in on the issue which I happen to think is extremely important – I have data to prove that since this metric began to fail I have lost 60% of traffic to these pages (cumulative) since Google lowered it’s tolerance level for CLS.
    Many thanks
    Ed

    in reply to: Phone info realignment #1356635

    Thank you so much Mike! Greatfully appreciated!
    Ed

    in reply to: Phone info realignment #1356466

    Hi Mike
    Thank you for that.It seems to be working now!!!

    One final thing if I may – if i wanted to recolour that whole phone info space, what CSS would I need?

    Many thanks
    Ed

    • This reply was modified 2 years, 5 months ago by Swarez.
    in reply to: Phone info realignment #1356440

    Hi Rikard
    Can you see the words ‘Interest Free Credit available’ and a small logo? There may be a caching crossover so try the link I sent
    Thanks
    Ed

    in reply to: Phone info realignment #1356367

    Hi Ismael

    Thank you for that.
    I’m referring to the top bar, sorry – should have made that clear! Apologies.
    Ed

Viewing 30 posts - 1 through 30 (of 235 total)