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Dear Ismael,
This is the answer received from the hosting provider:
“I regret, but this value can not be set from my side, as such high value can lead to the server overload.
Let me please also add that memory limit can be set manually to the next path /supernaturefoods.net/cgi-bin/php.ini”What do you recommend to do?
Regards,
OscarDear Ismael,
We had already previously edited the wp-admin.php file to include 256M. Should we edit another file?
Our page is hosted in IX Webhosting.
Regards,
OscarHello Support and Ismael,
The installation of the woocommerce plugin has disabled several functionalities that were previously available.
In the private content there are three additional items that are not working. Can you please help?
Regards
Dear Ismael,
We have now realised that several functionalities do not work, for example (link in private content) the establishment of shipment zones does not work. The tool stays pending and does not allow us to create a zone nor to save.
Kind regards,
OscarDear Ismael,
Unfortunately i do not know how to send a picture/screenshot.
But it is easy to demonstrate: just go to the Mediathek, we are using pictures on the site, however they are not listed in the Mediathek.
The login data is sent as private content.
Kind regards,
OscarDear Ismael and team,
We contacted our hosting provider and increased the memory as suggested by you.
However, not everything is solved:
In administrator mode we can now see the dashboard and configurations of the site…
… but we cannot see some of the lower level content, namely the individual pages, or the files in the mediathek are not listed.
Can you please help? Thank you.
