Hi Support Team!

Okay, so here’s where we’re at…

1) the site has now been launched on a new server running current PHP7 & MariaDB, as well as php memory limit is set to 256 so there shouldn’t be an issue with that.

2) Because I had to use a different slider for the homepage, I created a Test page (https://www.cityinspectionsoftware.com/test-page/) and implemented the existing, ‘not-working-properly’ LayerSlider there.

*3) Turned on debug and I receive the same message which I mentioned above… “Notice: Undefined index: flag_popup in /home/cityprod/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/wp/shortcodes.php on line 297”

Because the site is now live, I’ll need approval from the client to grant you access again. Please advise.

Thank you.
– Michael

Blank login page was a PHP memory issue… site is on a new server and it was set too low.

Still… was anything changed by Basilis or anyone looking into my LayerSlider issue? It would be good to know what, if anything was tweaked for testing purposes.

Thanks Victoria

I’m having an issue since I tried the .htaccess file you mentioned… the login page is a blank white page with nothing on it, even though I removed the .htaccess file.

Please advise on what Basilis did yesterday

Please advise asap as I’m supposed to launch the site today

• This reply was modified 7 years, 3 months ago by splashmediagroup.

Hi Basilis
You’ll notice that I don’t have the LayerSlider on the homepage but have temporarily substituted it for a different slider until the issue is resolved.

You can find the homepage slider in the LayerSlider area of the Dashboard where you can…
– make an edit
– save the edit
– leave the LayerSlider and go back in to check the edit… which will have disappeared.

Hi Rikard
I appear to have solved it by replacing the button shortcode within the code block, with my own html code to create the buttons.

I’m not certain if there is an actual issue with placing button shortcode in a code block, or if there was an error on my part.

Hi Vinay.

1. Unfortunately updating the theme manually didn’t fix it.

2. I also tried adding the code that has been recommended for the functions.php as shown below, but that didn’t help either. I’m going to remove it… but I wanted to mention that I have tried it without success.

function modify_jquery() {
if (!is_admin()) {
wp_deregister_script(‘jquery’);
wp_register_script(‘jquery’, ‘https://code.jquery.com/jquery-1.11.3.min.js’);
wp_enqueue_script(‘jquery’);
}
}
add_action(‘init’, ‘modify_jquery’);

Hi again Vinay!

There are a few sites I’ve done that are doing this, however you might-as-well just look at one. It’s the same site I was having the issue with the Text Editor being messed up due to an .htaccess file.

http://www.pgairportfuelling.ca

If you need to login, let me know.

I will try out the code you provided.

Great themes are made better by their great service/support. Thanks Vinay!

Hi Vinay.
I have discovered what the issue was.

I have added a few additional .htaccess files in specific folders with a bit of special added security. I implemented them only after doing a bunch of research on keeping WordPress secure.

I found that if I rename the .htaccess file that I placed in the root of my wp-includes folder (to temporarily disable it from functioning), the text editor is back to normal.

The .htaccess files that I implemented had no effect on the functioning of the site up until this point.

If anyone else is having other types of strange issues after the update, please check to see if any additional security measures, such as what I mention about .htaccess files are in place.

Thank you very much for your time and Yigit’s on this matter. I hope the discovery will help shed light on other people’s issues.

Hi Yigit.
I just logged to see if anything has been fixed and now that I’ve updated enfold again, when I try to edit the homepage, the Avia Layout Builder just sits and spins and doesn’t load any of the areas for editing. It wasn’t doing that before.