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Viewing 30 posts - 1 through 30 (of 42 total)
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  • in reply to: Problems with mobile optimisation #1164546

    Hi Victoria,
    this is the order only for the mobile version.
    For the desktop is fine thanks for asking
    Francesca

    in reply to: Problems with mobile optimisation #1164007

    Hi Nikko,
    thank you.
    I didn’t add the code yet as I want to know if it’s possible to make the social icons bigger and with the elements in the socket like the following order:
    1) social icons
    2) Privacy policy – terms and conditions
    3) copyright

    Can you give me please the code for the center position plus this requests?
    Thank you!

    in reply to: Revolution slider #1163765

    Thank you Mike.
    May I ask you something about the CSS code we put in the website.
    How can I remove it if I need it?
    Do I have to know the code?
    Thank you!
    Francesca

    in reply to: Revolution slider #1161805

    Hi Mark,
    I did it and now the slide in the home page is finally 100%
    But, the blog page has again the space at the bottom of the slide (https://www.sparkylab.co/blog/)!!!
    Why are there are so many problems with this slide?
    How can I do?
    Also I don’t understand: all these CSS we have put in the code: how can I remove them if want to change something?
    Thanks!

    in reply to: Revolution slider #1161624

    Hi Mike
    can you see the brown part at the bottom of the home?
    It shouldn’t be there. The slider should be full screen as it’s in the blog page (https://www.sparkylab.co/blog/)Can You see the difference?

    Besides, how can I hide the slider for the mobile version please?

    Thanks

    in reply to: Problems with mobile optimisation #1161622

    Hi,
    can someone give me a feedback please?
    Much appreciated
    Francesca

    in reply to: Links and bold text same colours #1161621

    Hi,

    Can you explain me better what should I do?

    Where I put this code?
    How I change the colours then?

    Thanks

    Hi Victoria,
    actually I have already opened a ticket but still waiting for a feedback:
    1) I don’t know how to differentiate bold text from link text.
    In general styling I can’t see how differentiate them.
    Can you help me pelase?
    2) SOCKET MOBILE VERSION: I want to have all elements in the middle of the page in this order:
    – social links (bigger: I can’t even see them in the mobile version)
    – links to terms and conditions and privacy
    – Copyright
    Can you help me please?

    Thanks!

    in reply to: Problems with mobile optimisation #1161181

    Hi can someone give me a feedback please about this?

    I got it sorted thank Victoria

    in reply to: Revolution slider #1161105

    Hi Mike,
    the space at the bottom of the slide in the home page still exists.
    There isn’t in the blog page (there is also a slider revolution there), that is perfectly full screen.
    Can you help me with this please?

    And also, I want to hide the slider revolution for the mobile but I don’t know how to do it as I can’t put it in a section. Can you help me please?

    Please I need it urgently
    thanks
    Francesca

    in reply to: Revolution slider #1160915

    H Mike,
    thanks for the feedback.
    Revolution slider in the homepage is yes without space at the bottom, but in the desktop version isn’t full screen.
    You can see there is the brown section when you open the home.
    Is it possible to have it full screen?
    The brown bottom part there is also in the mobile version.

    In the blog page (https://www.sparkylab.co/blog/) it works perfect in the desktop version (you see that the next section isn’t visible) but there is the space in the mobile version. How can I fix it please?

    in reply to: Revolution slider #1160819

    Hi Mark
    once added the CSS to fix the homepage, now i have the blog page again with the same problem: there is a huge space at the bottom.
    It’s very urgent please, can you help me?

    in reply to: Revolution slider #1160672

    Hi Mark,

    sorry again me :(
    with the CSS the blog page worked fine (https://www.sparkylab.co/blog/)

    But NOT the frontpage https://sparkylab.co/. Can you see it the page is live but now isn’t full screen

    Looking forward to hearing from you
    Francesca

    in reply to: Revolution slider #1160663

    Hi Mark thank
    Slider revolution is fixed now, also on mobile.
    Can you also help me with the other issues I have please:
    1) SOCIAL FOLLOW ICONS: I want to add follow me social links (in the menu) and in other parts of the website. As there isn’t a widget for this how can I add my social links? (I don’t want the Facebook and Instagram enfold widgets, only the icons.
    2) MAGAZINE: again in the blog page, is it possible to have the title with a bigger font in the magazine?
    3) SOCKET MOBILE VERSION: I want to have all elements in the middle of the page in this order:
    – social links (bigger: I can’t even see them in the mobile version)
    – links to terms and conditions and privacy
    – Copyright
    Can you help me please?
    Thanks
    Francesca

    in reply to: Revolution slider #1160631

    Hi,
    again me.
    Do you know why, even though I have a https domain, all my media files are http?
    What’s the problem here?
    It is very urgent.
    Hope that someone can give me a feedback soon, also for the other issues I have
    Thanks

    in reply to: Revolution slider #1160585

    Hi all,
    I have posted to ask some help on the 24th of November and I am still waiting for a feedback please.
    I need to know:
    – how to adapt full screen the slider revolution as there is a huge space between the slider in the home (see the home 2 prova post in drafts) and in the blog page. Also in the mobile version there is this huge space. How can I fix this?
    – I want to add follow me social links (in the menu) and in other parts of the website. As there isn’t a widget for this how can I add my social links? (I don’t want the Facebook and Instagram enfold widgets, only the icons.
    -again in the blog page, is it possible to have the title with a bigger font in the magazine?
    – I don’t like how is the socket in the mobile version: social links on the right side and the rest on left: I want to have all in the middle in this order:
    – social links (bigger: I can’t eve see them in the mobile version)
    – links to terms and conditions and privacy
    – Copyright

    It is very urgent as the website is already live

    Thanks
    Francesca

    in reply to: Revolution slider #1160252

    Hi,
    Is it possible to have a feedback please about my last enquiry of two days ago?
    Best,
    Francesca

    in reply to: Revolution slider #1159682

    Hi Victoria,
    as suggested, I created a second home draft, with the slider on it.
    It works, but as you can see it’s not full screen, and there is a white space between the slide and the rest of the page. I tried to check if there is some paddings there but it’s not.
    Can you suggest me how to fix it please?

    I have also a couple of questions about the theme:
    – I want to add some ‘follow me links’ with facebook, instagram and Pinterest in the website, but I see that there isn’t a widget for this: I would like to put my social in different parts of the websites (not only in the socket). For example always visible on the left side of the screen, how can I do this? even a simple widget to add in other places. Can you help me please?
    – if you see in the blog page, I have created 4 tops category menu kind of. I don’t like how the blog visualisation is in the enfold theme unfortunately, so I decided to try the magazine, but (as you can see) is very small and the layout isn’t very optimised. Is it possible to make the font bigger? And to have like two columns? Or just one but with font bigger please?

    Thank you!
    Francesca

    in reply to: Revolution slider #1159501

    Hi Victoria,
    yes I removed it.
    I have added one at the blog page, I see how it fits there and it’s fine.
    However in the homepage I want the slide to be full screen and with the effect I currently have:
    – when scrolling down the menu bar become visibile.

    Is it possible?
    can you help me please?

    The slider in the home page is the Ken burns hero 1
    Thanks!

    in reply to: Revolution slider #1159399

    Hi,
    it’s quite urgent, can you please tell me how can I add the revolution slider I created in the frontage please? Thanks

    in reply to: Theme update #1149863

    Hi,
    I have asked some help for some bug issues on October 18 and anyone has answered me.
    I copy it again here:
    I have the following bugs: text with animations are disappearing some time, even though I reload the page.
    All the animations have problems, the first time you can see correctly, if you visit the page the second time there are no more animations and some text disappears at all.
    These are the pain points:
    – text in the slide at the top of the homepage. It appears for less than a second and then it’s gone
    – I can’t see in the section below this, all the text on the left side, ‘Welcome at Sparkylab’..
    https://sparkylab.co.uk/about I can’t see the animation here for ‘our specialisation’ and also ‘core services’ toggle menu, has some colors I don’t know how to change. There is no blu in my palette, I have never set it up and it’s there!

    Looking forward to hearing from you
    Francesca

    in reply to: Theme update #1149215

    Hi,
    thanks for the update.
    I have the following bugs: text with animations are disappearing some time, even though I reload the page.
    All the animations have problems, the first time you can see correctly, if you visit the page the second time there are no more animations and some text disappears at all.
    These are the pain points:
    – text in the slide at the top of the homepage. It appears for less than a second and then it’s gone
    – I can’t see in the section below this, all the text on the left side, ‘Welcome at Sparkylab’..
    https://sparkylab.co.uk/about I can’t see the animation here for ‘our specialisation’ and also ‘core services’ toggle menu, has some colors I don’t know how to change. There is no blu in my palette, I have never set it up and it’s there!

    Looking forward to hearing from you
    Francesca

    in reply to: new website change domain #1149048

    Hi,
    is it possible to have a feedback please?
    Thanks

    in reply to: Theme update #1148923

    Hi I have another thread open, anyway the website is sparkylab.co.uk

    I restored the backup, but I don’t know if I have then lost the theme update.
    Do you want to check please?
    Thanks!

    in reply to: new website change domain #1148866

    Hi,
    sorry about that.
    I restored the backup, but I don’t know if I have then lost the theme update.
    Do you want to check please?
    Thanks!

    in reply to: new website change domain #1148676

    Hey Victoria,

    thanks for getting back to me about change the domain.
    I have a more urgent issue, though. I updated the Enfold theme and even though I have a child theme, I lost all the customisation. I had a backup and restored it. But, how can I update the theme now? I attach the ftp details. Do you want to try to help me through ftp please?

    in reply to: Theme update #1148126

    Hi! It didn’t work, all the customisation went lost even though I have a child theme. How is that possible?! Can you help me please? I have a backup with updraft plus, what do I have to do to have my lost customisations back please?

    • This reply was modified 5 years, 2 months ago by sparkylab.
    in reply to: Theme update #1147616

    Hi Rikard,

    I am still having troubles with uploading the update.
    I have all my customisations in a child theme.

    Where is the update file? Is it in themeforest/download? What is the name of the file I have to upload?

    Can you explain me better step by step what I have to do to update the theme please?
    I have always updated the theme with no need to upload a new theme again (with other WP themes)

    Looking forward to hearing from you

    Francesca

    in reply to: Theme update #1139835

    Hi,
    I didn’t activate the theme update, as would have lost all my customisations.
    I have a child theme, how can I update without losing all my customisations?
    Waiting fro your kind reply
    Thanks!
    Francesca

Viewing 30 posts - 1 through 30 (of 42 total)