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  • in reply to: Enfold page edit not updating nor previewing #1259691

    UPDATE: the issue appears to be resolved.
    I happened to log out of the website editor and logged in as a different user and was then able to get the pages updated. I have since logged back in as admin and everything is updating as expected.

    Any explanation for why this did not work in the first place will be much appreciated since others may have experienced the same issue.

    in reply to: Page previews not updating since 4.5.2 update #1259690

    UPDATE: the issue appears to be resolved.
    I happened to log out of the website editor and logged in as a different user and was then able to get the pages updated. I have since logged back in as admin and everything is updating as expected.

    Any explanation for why this did not work in the first place will be much appreciated since others may have experienced the same issue.

    in reply to: Page previews not updating since 4.5.2 update #1259448

    I am experiencing the same issues – page does not update nor preview after making changes. When I click on “update” the tab changes to “updating” and remains stuck there. When I try to preview, it opens a WordPress page, but keeps hanging.
    Wordpress version 5.5.3
    Enfold version 4.7.6.4

    Please advise on how to fix this.
    many thanks
    Harry

    Thanks for the follow up.

    I have since found a work around that actually works much better than the original Enfold widget.

    Google Maps

    You might want to redo the Enfold widget to make this process simple in the future.

    This reply has been marked as private.
    in reply to: Enfold compatibility issues with WordPress v4.0 update #314853

    Ok, having been given the run around and chasing hares down dead end streets from cryptic answers/suggestions from these theme developers and showcases – it turns out that although these templates are supposed to be simple and operated by novices – in fact you still have to be a bit of a geek to sort out this mess. There is no clear way that a user is :
    1. informed of what version one is running
    2. advised that new releases have been launched
    3. supposed to find the updates
    4. is supposed to know how to install updates
    etc
    etc.
    I guess that’s the joy of open source, everyone getting on the band wagon, writing stuff to sell, without a proper professional approach to customer support ( ie everyone using this stuff is assumed to be as geeky as the geeks themselves! ).

    Anyhow – tirade over – here is a way to sort out your WordPress problems ( believe me this works – have been agonizing over this over the last 3 days and eventually figured out how to do this). This is the OLNY thing you have to do to get your theme back working properly.
    ————————————————————————
    How to update Enfold theme to latest version:

    Go to ThemeForest website
    http://themeforest.net
    Insert username and password

    Then click on your username and select ‘download’ from the dropdown menu.
    Download the Enfold zip file

    Extract Enfold folder and replace in ftp site via FileZilla (this is the geeky part!) – or similar ftp method.
    See video instruction
    http://kriesi.at/documentation/enfold/updating-your-theme-files/

    instructions are very good – you just have to know where to find them – tip – store the above for future reference.
    tip – manually check your set up often to see if there are new updates, because no one is going to tell you when there are.
    Good LUCK!

    in reply to: Enfold compatibility issues with WordPress v4.0 update #314769

    Same here – using this theme on my professional website – and this is an unacceptable state of affairs.
    I discussed this with my service provider and they said that this is something they are beginning to see lot of.
    On top of this my website was hacked ( Enfold theme was the culprit) and then tried to update to all latest versions. Although my WordPress dashboard said I had all the latest versions, apparently this was not the case when my service provider checked the system under the hood.

    This brings serious questions to the suitability of these themes if they have significant vulnerabilities and incompatibilities.
    Kresni needs to get this sorted PRONTO !

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