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  • in reply to: Updating when using a Child Theme #674705

    Your instruction video on updating manually refers to only uploading the files mentioned in the version.txt file plus the version.txt file clearly says “folders and file to update”

    Also, is there an updated child them please.

    in reply to: Updating when using a Child Theme #672715

    Hi, thanks for taking a look. Before raising this issue I had gone to Themeforest and downloaded a zip file “themeforest-4519990-enfold-responsive-multipurpose-theme.zip”

    Then from the “version.txt” file I uploaded the following into the wp-content/themes/enfold folder

    Folders & Files to update:
    – lang
    – framework/php
    – css
    – js
    – config-woocommerce
    – config-wpml
    – config-templatebuilder
    – functions-enfold.php

    in reply to: Updating when using a Child Theme #672697

    OK details below. Thank you for your help.

    in reply to: Updating when using a Child Theme #672689

    OK I have updated the main parent theme. When looking at the Child Theme options under “Theme Update” it still shows 3.6.1 is that correct?

    in reply to: Updating when using a Child Theme #672668

    Thanks, I have tried the plugn but that did not help.

    I have added the API to the child theme, have I done this wrong? do I need to update the main theme if using the child theme? and if so how do I do that please.

    in reply to: Missing Image on Construction Demo on Homepage #660208

    I apologise if I have broken the rules or done something wrong but I was only trying to provide additional information which I thought you would have found useful.

    When I am trouble shooting problems I appreciate as much information as possible.

    I thought that it was something incorrect with my install, however I am able to reproduce it everytime and thought that all of this information was useful. I have reset the site back to an initial installation. You just need to change the style to “Splash Green” to see that I am trying to resolve.

    I have setup your user details again.

    Apologies once again.

    15.07.2016 – I have had the customer on the phone, do you think we would be able to resolve this issue for should I switch to a different template? Thanks.

    • This reply was modified 8 years, 5 months ago by snute2008. Reason: Needed to get an update
    in reply to: Missing Image on Construction Demo on Homepage #659746

    Hi, have you guys any further information on this? I am up against a deadline and this is stopping me from moving forward. Hopefully I have supplied all the information you need.

    Would love some input so I know how to move forward.

    Simon

    in reply to: Missing Image on Construction Demo on Homepage #659569

    OK as this issue is doing my head in I have been investigating. Basically once the construction demo is installed the “General Styling” option is set to “Blue-Yellow”. However if this is changed to “Splash Green” which is the color I want the image disappears. It reappears if you set the style back to “Blue-Yellow”. The image that is appearing is called “house-wire-model-fade-white-1500×1085.png” and is located in “/wp-content/uploads/2015/10”.

    in reply to: Manual demo import #659564

    May I ask, once you have downloaded the XML file, where do you obtain the missing image files?

    in reply to: Missing Image on Construction Demo on Homepage #659556

    OK I have been trying some things. I decided to restart the whole project to see if that helps.

    The image that I am referring to appears after installing the demo content, however after I select the “Splash Green” from the General Styling option the picture disappears.

    Does this info help? there must be a way of putting it back.

    Simon.

    in reply to: Missing Image on Construction Demo on Homepage #659500

    Are you having any luck or should I start again?
    I have now read about the child theme so I assume that I would import the demo into the child theme ?

    Appreciate your help and guidance.

    Simon

    in reply to: Missing Image on Construction Demo on Homepage #659190

    Hi Rikard, thanks for the reply. What email address do I use for your account?

    Could you also point me in the right direction to discover how I should use the child theme as I have not set this up and I think that maybe I should have done !! Duh !!

Viewing 12 posts - 1 through 12 (of 12 total)