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Hi,
Thank you for checking. The problem sees to be fully solved now!
I initially thought the code was already fixed earlier, so I overlooked the fact that I needed to apply the changes again.
That was my mistake, sorry.I have now removed the added code (if( $.avia_utilities.isMobile ) return;) in functions.php of the child theme,
disabled lazy load, and cleared the cache and deleted all old files again.
Now, the site is rebuilding its cache, and the slider is displaying correctly in Chrome as well.Thanks again for your help!
Hi,
I’ve reviewed the page in Chrome, both in normal and incognito mode, and it is still being cut off at the bottom.
Since the customer is also using Chrome, it’s problematic that this happens.The issue still only “resolves” if you use the navigation arrows to go forward and back, but the problem still occurs on the initial page load :/
Hi Mike,
WP Rocket was disabled and the settings for merging and compression were already disabled,
but I’ve deleted the old files and emptied all cache including server. Will wait and see if that solves it. Thank you :)Hi Mike,
Thank you for the great help :)
Yes that’s the issue I’m having. It cuts off at the bottom, so the price boxes don’t show.
I can see that the issue is solved in browsers like safari and opera, but not always in chrome.If I refresh in chrome (inkognito), sometimes it works and sometimes not. Any idea why?
Hi, Thank you for you quick reply.
Sorry, I should have informed you that I also tried to upload and add video file though wordpress library. That did not work either.
Thanks for checking. We will try to remove Spam plugin and see if that helps first. I will let you know.
Duplication: Also, message is duplicated over 20 times when it failes to deliver. This is not ideal because its hard to go thru them all in backend and also indicated that it spam by recipient.
Message from SMTP provider: In the meantime, from your description, the theme may be still trying to send the emails, which is causing the duplication.
Thanks for checking the issue. I can see that the form seems to be working again now. I want to say that it is only good news, but the problem is that we have experienced this before, told the client that all is good, and then the issue occurs again. Can we keep this support task open for a week to see if the problem present itself again?
Hi,
We also have the same issue with a few sites. The themes are already updated, so didn’t do anything there.
I removed the twenty-twenty theme and turned the file compression on, saved, refreshed, and off. Nothing happened.What am I doing wrong, and what else can I do to hide/remove the short code field?
Thank YouIt seems cashe in Enfold was already turned off. See screenshot. I have now disabled Cashe plugin, but I see no change in incognito window. :(
Thanks for reaching out. This did not work the way I want it to. It changed the padding above entire timeline, not between icon circles. Please see attachement to understand more clearly what I mean.
I think I found custom post type, but still no luck. This is how it looks now.
`//—————————————————–
// ALB for any post type (WP-client)
//—————————————————–function avf_alb_supported_post_types_mod( array $supported_post_types )
{
$supported_post_types[] = ‘portal-hub’;
$supported_post_types[] = ‘portal-hub’;
return $supported_post_types;
}
add_filter(‘avf_alb_supported_post_types’, ‘avf_alb_supported_post_types_mod’, 10, 1);function avf_metabox_layout_post_types_mod( array $supported_post_types )
{
$supported_post_types[] = ‘portal-hub’;
return $supported_post_types;
}
add_filter(‘avf_metabox_layout_post_types’, ‘avf_metabox_layout_post_types_mod’, 10, 1);Glad to see that working.
So what you´re telling me is that I have to download images and reupload them to make it work? There is no way to make previusly uploaded images work?I can´t understand how you see them.
I´ve tried in safari, Firefox and Chrome.
My client has treid as well. We both only get full size option. I added a screenshot from different browser so that you can see how we see them.
