Hello supporters,
I found the reason. If I upload an image (or favicon) in the media library and use it within enfold, it gets a URL with http-prefix. But site is forced to run under https – so the favicon was not loaded.

After changing it manually in enfold and ad the “s” in the URL-path to the favicon, it works.
After changing http to https in the general settings of wp (WordPress Adress URL) every other URLS are ok now.

Maybe this helps other Users with the similar problem.

Best from Germany
Tim

Hi,

ok, as you can see in my screenshot, the options are missing in Chrome (OS X, also tsted in Safari!).
After you’re message I can see them know !? So obviously you changed something in the backrground – pleas don’t say: “no we don’t” – because this is impossible (I didn’t done an update or something else)… And would make a non serious impression on me. As I plan to use Enfold in my further projects, I need the feel, that I’m dealing with a transparent theme und its support, not with something obscure….

Best Regards
Tim

Thanks, it works. You can close this ticket.
Thanks for supporting.

Here you can see like it looks in my backend. The field “Footer columns” is missing????
http://inge-herrmann.cubic-designs.de/enfold/

After doing an upgrade of the Theme, it works now. So you can cloes this ticket.
Can I do this by my own?

Beste Regards and thanks for supporting
TIm

How can I attempt an update? After regsitraton I get an key, but it doesn’t work.

Best regards
Tim

Thanks for answering,
sorry, but I didn’t have the option – there is only the first dropwon menue (“Default Foooter & Wodget Setting”). I can’t find a option to sent you a screenshot here.
What to do? Is tehere an expert-view option somewhere?

Best Regards
Tim

Hello,,
thanks for your support. But I can’t find “Slider Animation”? Maybe because I’m using an older 4.5.5-Version of the Theme? How can I update the Theme then?

Best regards
Tim