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Hi, thank you! That seems to have worked on the Services page which uses the Image box, but I still see it on the Home and About pages that are leveraging the Masonry Gallery. I’ve cleared my cache again just to double check but it’s still there. Do you see it on your end?
Hi, I cleared my cache and also tried in an incognito window and another laptop that hasn’t visited the site before but I still see the hover text
I decreased the font size to 55px and the word Accommodations fully shows up now, but it’s still not centered. It’s more to the right.
I can decrease the font size for the element, but I’d prefer to keep the size as is. The issue is that the text isn’t centered because if the font size stays as is and is too big for the screen shouldn’t it be fully centered and then get cut off on both the left and right?
Hi, I tried changing that to a very small font to see if it did anything and it didn’t. I did clear out my cache and try an incognito window, but there wasn’t any difference. I’ve put the front end password below.
Also is there a way to see what contact form requests were submitted previously that didn’t go through so we can follow up on them?
Hi @Guenni007, that seems to have worked! Thank you :)
Ok, thanks Mike. I chatted with the CDN provider and they said they can’t change anything on their side and it’s not an issue with them…any suggestions other than disabling CDN?
“I am afraid that we are not able to change Content Delivery Network settings according to that particular theme. This is not a CDN issue, but the theme is configured to work that way. Please ask your developer if some workaround for that issue can be implemented in your theme”
Hi Victoria, I still have the issue. And to clarify, I do not receive a 403 error. The page loads fine for the most part. It’s just on one particular page that the advanced editor doesn’t load and it’s stuck in the loading loop (everything else on the page is fine).
Hi Yigit,
You’re correct, it does work with PHP 7.3 (that’s the latest version that GoDaddy offers). It looks like the CDN was the issue. I had also disabled that when I downgraded the PHP. I’ve now upgraded to PHP 7.3 and disabled the CDN and everything is working fine. Thank you.
Shab
Hi Ismael,
I added that to the end of the .htaccess file and it didn’t affect anything. I also did flush the cache and viewed the page in incognito mode. But I was able to figure it out. I downgraded the PHP version from 7.2 to 7.0 and the arrows are back! Thank you guys for looking into it. When do you think the theme will be ready to work with PHP 7.2?
Hi Yigit, I just spoke to GoDaddy and they disabled the CDN – cleared the cache – re-eneabled the CDN. But it’s still not working…
Hi Rikard,
I just updated my theme file to 4.7.1 via FTP and am still having the same issue… Can you take a look?
Thank you Roger.
Hi Rikard, I tried Roger’s suggestion, but it did not work on my end. Can you login and take a look? Thank you.
Hi Rikard,
I added the following to the .htaccess file
<FilesMatch ".(ttf|otf|woff)$"> <IfModule mod_headers.c> Header set Access-Control-Allow-Origin "*" </IfModule> </FilesMatch>
