Forum Replies Created
-
Posts
-
We changed the page from draft to published, so it should work now.
Please use logins to access the page:Hello Ismael,
We have not added the script.
Is it possible that it automatically ads it?
Is there a simple way how to fix this problem?Hello Ismael,
Unfortunately, we have the drag and drop issue again. we can drag and drop boxes or content. Could you please advise on this matter and help us to fix it. Thanks.
hbspt should stand for HubSpot. However, we have no advance settings of Hubspot. It is out of the box implementation. I have deleted all of the text boxes, but the issue did not disappear. It is also evident in other pages.
Hi Rikard,
Is there any progress on the matter? We are not able to administrate our website for two weeks now, and I’m noticing funny behavior with several other plugins (SEO Yoast, Contact form7).
Regards,
SimonaHi Rikard,
Thank you for your patience. Our hosting company inserted the theme and the debug functionality should be enabled now.
Regards,
SimonaHi Rikard,
The ‘stuck page thing’ is now affecting the rest of the pages. We are not able to edit the website anymore. Due to my low technical knowledge, what would be the fastest way to fix the problem? I’m happy to do a live session or anything else to have it sorted asap.
Regards,
SimonaHi Rikard,
I have uploaded the child theme to the CSS toolbox, but it highlights it in red (assuming that it is wrong). I believe that it has to be inserted somewhere else instead of the CSS toolbox on WordPress. Should it be inserted by the hosting company?Regards,
SimonaHi Rikard,
Please forgive me for my low technical knowledge. Can you please share with me a good link to how to find a child theme? It is required to enable the debug functionality.
Regards,
SimonaHi Jordan,
You can access the video here: http://pingar.com/wp-content/uploads/upload-bug.mov .
Regards,
SimonaHi,
No, they were not able. However, I can reproduce it with any browser and multiple apple computers. I would be happy to share my screen and show the problem. Can we schedule a call (Skype)? I’m locate in New Zealand.
Regards,
SimonaHi Jordan,
Yes and yes :) I’m receiving DB error, but our hosting company replied that this DB error is common and should not make impact on the management of the website.
Hi Michael,
Thank you for advice. I have the latest versions of WP and Enfold. Unfortunately, turning off the plugins did not help. Any other ideas?
Regards,
S.Hi Guys,
Since the last Enfold update, I’m experiencing a myriad of synchronization issues. The titles of the blocks are overlayed with other titles, the Image with Hotspots are not displaying all of the hotspots. Could you help me to sort it out?
Regards,
S.Thank you Yigit, it works.
Just wondering if we need to take any precautions to ensure smooth usage of theme when we upgrade it? Are these changes stay the same if we do the upgrade?
Thanks Rikard,
The page is online, so it is published. Maybe I could not send you the link when page was opened to edit.
This is the page online – http://pingar.com/content-intelligence/
If you first log in and then go to this page, it should work.Hi Josue,
I tested it on two additional networks, but I had the same results. Both networks had great connection.
Regards,
SimonaHey Master of Websites :)
Thank you very much! Video looks great! Is there something we can do about the loading time? Currently, it takes ~4 seconds for the video to play. Is there a way to decrease the upload time?
Regards,
SimonaHello,
Thanks everybody. Everything seems to be working fine.
I need the last piece of advice. In our homepage of http://www.pingar.com we use a video as a background. The problem is when the screen is shrunk in width, there is an additional space added above and below the video. It messes up the design. How can we fix it?
the second challenge is the upload time. The video takes quite bit of time to load. Until it is loaded, the black background it displayed. Is there any way we can improve the upload time or change the background color that is shown before the video starts palying?
Regards,
SimonaHi Josue,
This is information that I got from our server provider
“As for the fatal error, on line 9 of the theme’s index. It appears that my paste didn’t have the full error. Apologies.
PHP Fatal error: Call to undefined function get_header() in /www/wp-content/themes/enfold/index.php on line 9
It doesn’t appear to consistently being logged but errors like these can lead to odd behavior across a site.”Regards,
SimonaHi Josue, is there anyone available to help me with an urgent problem? https://kriesi.at/support/topic/masonry-displays-unwanted-spaces/
Hi Yigit,
We have an URGENT problem. I have updated general styling and homepage, but half an hour later all the changes were deleted and the website was reset to the default mode, without any links, CSS settings, google tracking code or even logo. I have contacted our server provider and he replied “It appears there is a fatal error happening which may be the culprit of things not displaying correctly: www/wp-content/themes/enfold/index.php . If that is addressed, it may correct the styling issues. If not, you’ll need to restore to the latest backup and it doesn’t appear there was one made around the time of the updates.”
Please help me a asap.
Regards,
