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I will let you contemplate your answer and analyze what you just said.
It is obvious that someone within your organization has determined that there is a problem with demo import otherwise they would not have posted this:
In Pull Requests:feature: New demo importer with download of demos from external server
You may close this request and hopefully fix the issues on your side.
Regards
Hi Mike,
I have read your caned response to this issue on many other posts that did not solve their problems.
NO my host did not make any changes, I walked him through to my WordPress site and all he did is click the import demo as I watched him. This has to do with connection speed, gateway speed and the delivering server’s speed. My guess is that my host has a much larger bandwidth then I do therefore the import worked.
My account is not a “Managed WordPress” account, it is a web hosting account and I install WordPress and other type of websites for my clients.
I have other themes with large demo files that I easily import a good example of that is the Avada theme and it’s demo files, most of which are huge.
In my opinion the problem is caused by where Enfold demo files reside and are pushed. That is where you should be looking for answers.
I have seen your customers sent for a wild goose chase with this type of reply and none seems to have solved anything.So please look into your distribution systems and figure out what is the real cause of your customers being unable to import most demos, only small demos will install. Perhaps your servers need attention and not your clients.
Regards
I also notice that you already had the images for the demo uploaded to my site, after which the import done by the hosting provider worked. This leads me to believe that the issue is on the side of the server that is supplying the demos and not anything else. What do you think? is this going to be an ongoing issue or are you working on resolving it.
I read in your upcoming updates that you think there is a fix see below
In Pull Requests:
feature: New demo importer with download of demos from external server
I talked to the hosting provider, they went into my word press installation, selected the Enfold demo import and it imported with no problem, this makes me wonder which end is/was the problem. Is it possible that the server that supplies the demo files is too busy or too slow?
I see many people on the forum that have this same problem with uploading demo files. So I can’t imagine that the problem is the hosting company.I have the same issue.
