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  • February 22, 2016 at 9:04 am in reply to: Pages cannot be edited, LayerSlider stopped working #586972
    seriouschicken

    Sorry, I was offline for a week. Here is my update: I re-installed the js directory. Now the menu icon for mobile devices has been restored. As far as I can see everything is working fine. The bloke who designed the page promised me to link my themeforest account to the theme he purchased for us. So I hope to get the necessary updates in the future from the proper source and not the roundabout way.
    Could you please let me know if there is any possibility to transfer our product key from one account to another, provided that both account holders agree, of course.

    February 16, 2016 at 11:48 am in reply to: Pages cannot be edited, LayerSlider stopped working #584086
    seriouschicken

    Hi Ismail,
    the theme has been purchased by the designer who made the webiste. I asked hime for the theme-forest login-data, he gave me a batch of zipped installation files which I uploaded to the server. I will try to re-install the js folder and see if it helps.
    Mike

    February 15, 2016 at 12:08 pm in reply to: Pages cannot be edited, LayerSlider stopped working #583306
    seriouschicken

    Sure.

    February 15, 2016 at 9:19 am in reply to: Pages cannot be edited, LayerSlider stopped working #583224
    seriouschicken

    Dear support team,
    my problem is still pending. As suggested by Yigit I tried to update my theme, The problem is, that the person who purchased the theme is gone and with him the access data…So I registered as a new user at teamforest and requested an API-key that I entered in “Theme options>Theme update”. Now the theme pretends to be updated, but the problem persists…

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Viewing 4 posts - 1 through 4 (of 4 total)