Support | Kriesi.at – Premium WordPress Themes

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Viewing 13 posts - 1 through 13 (of 13 total)

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February 8, 2021 at 9:11 pm in reply to: Gutemberg #1278831

serenacikis
Participant

Hello,

Are you talking about child theme also? It does not appear to me.

Thanks

February 3, 2021 at 5:58 pm in reply to: Gutemberg #1277428

serenacikis
Participant

Hi Rikard,

My problem is that I dont have it active when I create a new page…

January 28, 2021 at 11:00 am in reply to: Blog not working #1276026
serenacikis
Participant
Hello,

Thanks for the clarification on the image. What about the text preview missing in the blog page for some posts?

Thanks
- This reply was modified 3 years, 11 months ago by serenacikis.
October 18, 2020 at 3:49 pm in reply to: Cookie Google Analytics enabled by default #1253613

serenacikis
Participant

Hello, I think we are not understanding each other.
your button [av_privacy_google_tracking] is by default GREEN to say that cookies are enabled. By GDPR this button should be with COOKIES DISABLED and the user should press it to enabled.

Also, I know that for the contact form, there is an element or field called Checkbox which can also be used for the terms and conditions. But like this I cannot have a link to terms and conditions. I need the words “terms and conditions” in the checkbox to be allowed to be clicked so that the user can go to the terms and conditions page, like it works for privacy.
Thanks

October 12, 2020 at 7:12 pm in reply to: Cookie Google Analytics enabled by default #1252323

serenacikis
Participant

Hello Victoria,
Sorry from the documentation I don’t understand how not to have Cookies for Google Analytics enabled by default on my website :(
Also, I see I can add a privecy policy checkbox on the theme’s contact form, but how can I do the same for terms and conditions?

Thank you!

September 26, 2020 at 5:57 pm in reply to: Layout Builder not working #1248703

serenacikis
Participant

Hello,

I did it and the problem is with Essential Grid. I have had it since the begninning and before it was working, so what should I do?

Thank you,

Serena

September 22, 2020 at 1:57 pm in reply to: Layout Builder not working #1247622

serenacikis
Participant

Hello,

Isnt there a risk of website not working if i disable all plugins?

Thank you

Serena

September 21, 2020 at 5:11 pm in reply to: Layout Builder not working #1247404

serenacikis
Participant

Hello,

I did it, still have the issue though.

Thank you,

Serena

September 20, 2020 at 6:28 pm in reply to: Layout Builder not working #1247174

serenacikis
Participant

Hello Victoria,

Best regards,

Serena

September 20, 2020 at 1:30 pm in reply to: Layout Builder not working #1247106

serenacikis
Participant

This reply has been marked as private.

September 18, 2020 at 2:42 pm in reply to: Cookie Google Analytics enabled by default #1246834

serenacikis
Participant

Hello,

I updated the theme but still, Cookies for Google Analytics are enabled by default on my website.

Thank you,

Serena

May 5, 2020 at 9:51 am in reply to: Cookie Google Analytics enabled by default #1209861

serenacikis
Participant

Hello,

Thank you for your reply.

I added the token.

So what should I do next to solve the GDPR issue? Should I update the parent theme or the child theme? I did many modifications to the child theme, will I lose something?

Thank you!

Best regards,

Serena

May 4, 2020 at 4:21 pm in reply to: Cookie Google Analytics enabled by default #1209593

serenacikis
Participant

Hello,
thank you for your kind reply.
I am using enfold child. Enfold is inactive on my website, while enfold child is active. I do not see any update available for enfold child.
So shall I update something or do you have any info on how to solve the GDPR issue without updating?
Thank you!
Best regards,
Serena
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Viewing 13 posts - 1 through 13 (of 13 total)