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Viewing 30 posts - 1 through 30 (of 47 total)
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  • in reply to: Page builder elements not loading #1477341

    Thank you very much. 🙏

    in reply to: Page builder elements not loading #1477258

    Hi Rikard

    There is the WP File Manager plugin to browse the files. That is the only access I have. It was using that plugin I checked it was an empty child theme.

    I just tried adding a new Enfold Child theme. It is called ochamps-theme. When I installed it the Advanced Layout Editor was working. But then I exported the theme settings from the original child theme and imported them into the new child theme, and now I have the same problem again.

    So it seems to be related to something in the Enfold Child settings.

    Any further suggestions please?

    Thanks

    in reply to: Page builder elements not loading #1477207

    I temporarily activated the parent them and that resolved the issue.

    It looks like the child theme is just the default Enfold child theme unchanged. But i guess it has our client’s settings for the website.

    Any ideas how we can proceed from here to get things working?

    Thanks

    in reply to: Page builder elements not loading #1477198

    Hi Rikard

    Thanks for looking into this. Admin login details included in the Private Content section.

    Thank you.

    in reply to: Shortcodes Not Working in Advanced Layout Editor #1465380

    Thanks Rikard, but I already tried in Code Block element – and that’s what I thought that was for, so question was about why that wasn’t working? Thanks.

    in reply to: Shortcodes Not Working in Advanced Layout Editor #1465240

    The plugin being used to show and hide content is Groups, with 10,000+ active installations – not big enough?

    But in any case, should a shortcode that is working in default not also work on a code block in the advanced editor – I dont understand why it wouldn’t. I really need an explanation please, or are you just blaming the plugin?

    in reply to: Shortcodes Not Working in Advanced Layout Editor #1465230

    I am having the same issue, but an alternative plugin is not an option. Different plugins / system to the above thread anyway.
    When in Default editor the shortcodes within the shortcode block work exactly right, when switching to advanced layout editor to make a better looking page, the shortcodes do not work correctly either in a text box or a code box.
    For our site there are two sets of open and close shortcodes to display different member-only content or message on a page. CvivCRM is being used, where the shortcode comes from.
    We have it working perfectly throughout the site using default editor, but any time I want to change a post to advanced the shortcodes no longer work.

    in reply to: Portfolio thumbnail size not the same #1321932

    Hi Yigit

    Thanks very much for your help. The changes you made to the Portfolio Grid element helped get us back on track.

    To fully resolve the inconsistent image sizes we ended up setting the Medium size images to 500 x 600 px and set that to hard crop in functions.php.

    add_image_size( 'medium', get_option( 'medium_size_w' ), get_option( 'medium_size_h' ), true );

    Then we ran the Regenerate Thumbs plugin.

    We removed the css you added as this seemed to be stretching the images on some screen sizes. Anyway, after the changes made above it was not needed.

    Thanks again for your help.

    in reply to: Portfolio thumbnail size not the same #1321539

    Hi Rikard

    A temporary admin login has been set up for you now.

    Thanks very much.

    in reply to: problem update 4.5 failed #1023077

    FYI I have now also tried installing manually over ftp version 4.2.3 and still getting error – this time: Parse error: syntax error, unexpected end of file in /home/**/public_html/testsite/wp-content/themes/enfold/config-layerslider/config.php on line 627
    What version do I need to go back to for PHP 5.5 to be ok? The version that was loaded before I went to update was working, but not sure what version that was… Or do you think my errors are something else?

    in reply to: problem update 4.5 failed #1023017

    That’s not where my issue is saying there is an issue. And I have tried with v4.4 not 4.4.5

    in reply to: problem update 4.5 failed #1022688

    Mike – my testsite is literally a new site with nothing done to it yet, so I doubt there is a html tag issue. I do think that my server may only be running PHP 5.5.33. Would this be the cause of the problem? What version of enfold do I need to go back to to not have a problem until I can get my server to update the php?

    in reply to: problem update 4.5 failed #1022479

    I tried uploading 4.4 and got another parse error – could it be my php version is not high enough?

    in reply to: problem update 4.5 failed #1022474

    If it helps at all – this is what line 429 has on my offline version that apparently is causing an error – does it look right?:
    $params[‘innerHtml’].= ” <span class=’av_hotspot_image_caption button button-primary button-large’>”.__(‘Image with Hotspots – Click to insert image and hotspots’,’avia_framework’).”</span>”;

    in reply to: problem update 4.5 failed #1022466

    Hi Michael – as per my original post – I did exactly as per your steps up to step 8. It was when I then visited my live site to try to log back in that I now get the error message. SO to repeat, I MANUALLY UPLOADED 4.5 via FTP AFTER DELETING THE OLD ONE and got an error message as posted above. Luckily this is on a testsite and not live yet.

    in reply to: problem update 4.5 failed #1021954

    Hi – I just downloaded latest enfold and uploaded manually via ftp after removing enfold older copy first. I now get this error:

    Parse error: syntax error, unexpected ”Im’ (T_ENCAPSED_AND_WHITESPACE) in /home/**/public_html/testsite/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/image_hotspots/image_hotspots.php on line 429

    in reply to: Childtheme CSS not showing on site #949949

    Ok, so I didn’t quite head what you said about needing to update the quick css (even just with a space) and save in order for the css to reset. When I do this my child theme css works. Strange this is needed – didn’t used to be. But hopefully it means my past custom css in older sites is still safe.

    in reply to: Childtheme CSS not showing on site #949800

    Thanks – however what you have done is add specific classes to two elements which has worked.
    However, I want to change all h2 headings, without having to apply a class each time. On many of my previous Enfold sites I have done this easily in the child theme css, but on this latest version they are just not working. I am afraid some of my previously working child theme css on other websites will now not work with theme update…?

    in reply to: Childtheme CSS not showing on site #949467

    I have fixed the memory error (adding define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); to the wp-config file).

    When I now use the css editor within wordpress I can see it makes changes, so why doesn’t it work in my childtheme css?

    in reply to: Childtheme CSS not showing on site #949448

    login in private

    in reply to: Problem with CSS Codes #949317

    Hi – I am having a similar problem where I am putting css code in the childtheme css file, and no changes are being seen on the site.

    e.g.
    #top .template-page .entry-content-wrapper h2 {
    text-transform: none!important;
    letter-spacing: 0px!important;
    }
    #top #topheadtitle .template-page .entry-content-wrapper h2 {
    margin-bottom:0!important;
    }

    (#topheadtitle is a cusom ID I applied on the page to try to help)

    When I inspect element in my browser, usually the childtheme css would show, but be crossed out if it wasn’t being used (bad hierarchy) – whereas it is not even showing. Most of the styles showing are coming from a strange uploads/dynamic-avia/ folder instead of the usual parent theme css folder…

    in reply to: Screen Options settings don't work #901384

    This seems to have worked – adding to the functions.php child theme file to make the child theme style sheet ‘more important’ in the order.

    function enfold_child_theme_enqueue_styles() {
    $parent_style = ‘enfold-style’;
    wp_enqueue_style( $parent_style, get_template_directory_uri() . ‘/style.css’ );
    wp_enqueue_style( ‘child-style’,
    get_stylesheet_directory_uri() . ‘/style.css’,
    array( $parent_style ),
    wp_get_theme()->get(‘Version’)
    );
    }
    add_action( ‘wp_enqueue_scripts’, ‘enfold_child_theme_enqueue_styles’ );

    https://codex.wordpress.org/Child_Themes

    in reply to: Screen Options settings don't work #901312

    So not just the ‘screen options’ things are not coming through on mobile phones (have checked on 3 different ones). Other customised css are not coming through on mobile phones (using childtheme css). Any ideas why? For example I added padding around the logo on smaller screens and it works in my laptop browser when I shrink the window, but still looks the same with no padding on mobiles. I have purged cache on both wordpress and the phones. Any ideas?

    in reply to: Screen Options settings don't work #901139

    Thanks. Unfortunately they’re still showing on my mobile. As before they are now showing on my laptop when I shrink my screen size down to simulate mobile view, but they are showing on my mobile after refresh. Can you see if they show on your mobile? Link in private comments.

    in reply to: Screen Options settings don't work #901114

    I thought I had solved my problem with some custom css in the childtheme. It works how I want it to when I resize my screen on laptop, hiding the slideshow captions when small screen, but when I view on my phone the buttons are hidden correctly but the captions are still there at large size…

    in reply to: Screen Options settings don't work #901109

    I have fixed the issue by adding custom css without the ‘av-no-preview’ bit:
    /* Mobile Landscape Size to Tablet Portrait (devices and browsers) */
    @media only screen and (min-width: 480px) and (max-width: 767px) {
    .responsive #top #wrap_all .av-small-hide,
    .responsive #top #wrap_all .av-small-font-size-hidden,
    .responsive #top #wrap_all .av-small-font-size-title-hidden{display:none;}
    }

    in reply to: Screen Options settings don't work #901096

    The medium screen is picking up this style which is being adding in the footer of the page.

    @media only screen and (max-width: 989px) and (min-width: 768px)
    (index):390
    .responsive #top #wrap_all .av-medium-font-size-14 {
    font-size: 14px !important;
    }

    This is the style that has been added to hide captions but it is not being picked up cos the av-no-preview style isn’t on the page. Seems to be the root cause?

    /* Mobile Landscape Size to Tablet Portrait (devices and browsers) */
    @media only screen and (min-width: 480px) and (max-width: 767px) {
    .responsive.av-no-preview #top #wrap_all .av-small-hide,
    .responsive.av-no-preview #top #wrap_all .av-small-font-size-hidden,
    .responsive.av-no-preview #top #wrap_all .av-small-font-size-title-hidden{display:none;}
    }

    in reply to: Screen Options settings don't work #901093

    Update – At a medium screen size the caption smaller size settings are working, overriding the normal size, but at the smaller screen size the ‘hidden’ setting is not working and the captions show full size.

    in reply to: Screen Options settings don't work #901092

    By setting ‘hidden’ on the container column of the buttons they are now getting hidden on smaller screens, but the captions (most important as they are otherwise covering the images) are not getting hidden or shrinking as they should…

    in reply to: Screen Options settings don't work #900983

    As I posted above, I have already tried deactivating all plugins and I did not get any change in the display.

Viewing 30 posts - 1 through 30 (of 47 total)