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Viewing 16 posts - 1 through 16 (of 16 total)
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  • in reply to: Update from 4.7.6.4 doesn't work #1291856

    Hello Nikko,

    I have done all that before asking for help. I did it again now, but it still doesn’t work. Can you check what’s the problem here?

    Best regards

    in reply to: Missing Mobile Menu #1281690

    Hi Rikard,
    thanks a lot for your offer! I just made a fresh backup. When could you do that fix?

    Best regards

    in reply to: Missing Mobile Menu #1280635

    So easy! :-D Thank you. Unfortunately the mobile menu doesn’t open any more now…

    in reply to: Missing Mobile Menu #1280631

    Dear Yigit,

    thanks a lot for your quick response. I just installed the plugin but I am not sure how to set the version to legacy 1.12.4. Can you please explain how I can do that?

    Best regards

    in reply to: Menu Styling is broken #1262754

    Awesome, thanks a lot! I searched under Discussions but wasn’t able to find it.

    Thanks a lot for your help! I really appreciate your patience ;-)

    Best regards

    in reply to: Menu Styling is broken #1262679

    YES!!! Thank you so much, Nikko!

    (Now I only need to find out how to get rid of the comment section on the homepage…)

    in reply to: Menu Styling is broken #1262644

    I hid the mobile menu now. That’s not ideal but better than the current state.

    Since the backup I have a new problem: There is a comment section on the homepage now and I don’t know how to delete that. Can you help me with that please?

    Best regards
    Tanja

    in reply to: Menu Styling is broken #1262628

    Hi Nikko,

    the update worked fine. Everything is looking like before – but the problem with the menu as well… The exact problem is that I styled the menu with enfold (pink and bigger font, white background) but it just doesn’t show it like this. The font is blue like a link, smaller as intended and the background is transparent – especially on mobile version it makes the menu worthless. Why isn’t it shown the way I styled it? Do you have any other idea?

    Best regards
    Tanja

    in reply to: Menu Styling is broken #1262473

    Hi Nikko,

    thanks a lot for your helpful answer. Before I delete the current Enfold version I need to know if everything will look the same afterwards. I am using Thrive Architect. Could this be a problem?

    Best regards
    Tanja

    in reply to: Menu Styling is broken #1262307

    Hi Victoria,

    I already have Envato Market Plugin installed. But still I cannot update Enfold. I really don’t understand.

    Best regards

    in reply to: Menu Styling is broken #1261954

    Hi Rikard,

    you are right. I haven’t looked at the version number. But: When I check under Dashboard –> Updates it says that all themes (I only have Enfold) have the latest version. How can I update the theme if there is no updating-option? I’m a little stumped here :-/

    Best regards,
    Tanja

    in reply to: Menu Styling is broken #1261743

    Hi Rikard,

    the theme is already updated. I updated everything before reaching out to you. I also deactivated all plugins to see if there is a broken plugin. But it didn’t help. Do you have any other idea?

    Best regards

    in reply to: Menu Styling doesn't work all of a sudden #1239984

    Well I just deactivated the plugin woocommerce admin and it’s fine again…

    in reply to: Loading issue? #1234991

    Hi Rikard,

    thank you for your response. Unfortunately it doesn’t change anything if I disable the sassy social share plugin.
    Actually the not always working hamburger menu is only one of my issues. I also cannot use Thrive Architect while Woocommerce is activated. I already contacted Thrive and Woocommerce. Both told me the problem has to be the theme… Do you know anything about that?

    Best regards
    Tanja

    in reply to: Loading issue? #1234131

    Hi Rikard,

    thank you. I just did that but it seems that nothing has changed.

    Do you have another idea?

    Best regards
    Tanja

    in reply to: Loading issue? #1233912

    I have more information about my problem now: Thrive Architect isn’t loading while the Woocommerce plugin is active. When I deactivate woocommerce it is working fine. The Thrive support already had a closer look on that issue and they are sure that the reason for the problem can only be the theme.
    Could you please check if there is an issue with enfold and woocommerce?
    Best regards

Viewing 16 posts - 1 through 16 (of 16 total)