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  • December 13, 2016 at 12:39 am in reply to: Enfold Crashing WP 4.7 #723466
    saramagnuson

    Hi Rikard – thanks for getting back to me.
    Everything has been resolved. My hosting service support suggested that I just remove it completely, re-download the newest version, and reinstall. They helped me remove all the previous theme files and I got it reinstalled and activated with no problem. It downloaded version 3.8 (on Sunday) and today (Monday) I got an email from Themeforest that there was an update to 3.8.2. That update went fine and all is working well.

    December 11, 2016 at 10:04 pm in reply to: Word Press 4.7 #722867
    saramagnuson

    My site is completely down, so I contacted my hosting service. They said it was a theme issue and they reset it to a generic WP theme. I was then able to login to the WP dashboard but Enfold was not in the sidebar menu anymore. Went to Appearance -> Themes and Enfold is there with an “activate’ button. Click “activate” and site crashes again. When WP updated to 4.7 I did not receive any notification that Enfold needed to update. I was expecting that notification to come soon, but instead everything crashed. Do I need to remove the Enfold installation and start over?

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