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Hi Ismael,
Thank you for your reply, but none of those fix this issue with the theme. I need to insert a page into the product description so I have one source of truth across many products. This shortcode clearly works when previewing, but the theme throws issues when it is live.
As there doesn’t seem to be any support from Enfold devs on this, to get around this, for anyone who finds this thread in future (like I have with many other topics in this forum) and runs into the same issue – I have been able to do exactly what I want using the plugin “Insert Pages” by Paul Ryan.
Hi Ismael,
Ah, a touch annoying!
For sure, the screenshots are in my original post – https://kriesi.at/support/topic/custom-layout-shortcode-in-product-description-doesnt-work/#post-1487682
Test product page is: https://signosaur.com.au/product/x-banners-print-only-test/
Or if there’s some other custom code I can use in the code editor instead to achieve the same thing, I’m more than happy to do that way? :)
Many thanks,
SarahHi Ismael,
I am, yes. Why is it an option to use in the product description then if it cannot be used in the product description tab please? Custom Layout – available in product description
Edit to add: it’s working correctly when previewing, but not when live so I would think it should be working?
Many thanks,
SarahHey Ismael,
Thank you for your reply. I hadn’t, but I’ve just cut+pasted it from the visual to the code editor and it gives the same result
Is there anything else that can be done to get this feature working please?
Many thanks,
Sarah
