Hello Victoria,
Thank you. Although the solution was simple it took me a while to find it.
On the setting page in Easy Slider of the first video I had to check Mute Video. That was all.
Regards,
Anton
Hi Jordan, yes I did and it did not resolve it. So I digged a little deeper.
In the Chrome console it shows this message: Uncaught (in promise) DOMException: play() failed because the user didn’t interact with the document first. https://goo.gl/xX8pDD
The link goes to: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
The page starts with the following message: Note: The Autoplay Policy launched in M66 Stable for audio and video elements and is effectively blocking roughly half of unwanted media autoplays in Chrome …..
I hope this will help you to solve this issue. Thank you.
Regards,
Anton
Same issue here. Before upgrade first video in EasySlider did not play, but also the fallback image did not show.
After upgrade to 4.4.1 it shows the fall back image, but the video still does not start playing.
After visiting an other page, it will start. It also works in Firefox.
Please see link in private content.