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Please help a bit more. My version is too old, OKAY. Can I download a newer version based on the older subscription please? What steps doe I need to take?
Dear Rikard and Victoria,
You were both very helpfull, I just succeeded in updating my Enfold theme through FTP and finished all the steps suggested by entering the Envato token etc. It all looks great now and I am very happy to be able to continue working on my website now.
Thank you both very much!
Best regards,
Sanderupdate: I have exactly the same situation xdiverres describes, older pages show the advanced lay out builder, newer pages show this not.
I just read in another support-link that if you check for updates manually in the wp-admin environment that it says that there are no updates but that you should update manually through FTP and this should work fine, is it possible that this is also the case here? That maybe I should check for updates and install them through FTP?
I’m not very good at this tech-stuff so please send a link to detailed instructions for this ftp installing if you think that might be succesful.
Thanks!
Dear Victoria,
I already updated the Enfold theme (and installed a higher PHP version on the server) and this does not work.
Since I enclosed my site and credentials (in private) I hoped you could also see that I run the latest version of the Enfold theme?
Please help me out here.
Best regards,
Sander
