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You can close this, the issue was the client had a folder in the root directory of the new wordpress install with the same name as the page that was giving the issue. As soon as I renamed the folder the problem was solved, thanks.
Hello Vinay, I have already tried adjusting the wordpress memory limit as suggested in another thread without any success but you’re welcome to try adjusting it.
I’m not sure why the site is getting a fatal error now but I only added that debug code to functions.php as per Rikard’s suggestion, feel free to remove it.
I created an FTP account for you, details are in the private data below. Thanks for the help.
Hi Rikard, I followed your instructions but that does not really help solve the issue. I need everything to be imported, by only pasting the shortcode It’s missing all of the css styling, theme settings, etc.
Can you guys please help me to import the complete restaurant demo, I need to have this website finished in a couple of days and I haven’t even been able to start working on it because of this issue.
Feel free to use the wordpress login I gave in the first post.
Thanks, appreciate the help.
Hi Ismael, thanks for the suggestion but unfortunately this wordpress installation is hosted on a HostGator shared plan and HostGator advised me the settings cannot be changed (http://support.hostgator.com/articles/pre-sales-policies/php-settings-that-cannot-be-changed).
Can the files be manually uploaded somehow to avoid this issue?
Yes, I included a temporary wordpress login in the first post so you guys can try and figure it out. Thanks.
Yes, as I mentioned I have completely removed and reinstalled both wordpress and enfold. I still get the same issue.
Thanks for the quick response and great support as usual.
That worked perfect to remove the tool tip pop up for the title link and then I just added the following line to remove it from the icon link as well.
jQuery(‘a.iconbox_icon’).removeAttr(‘title’);
Thanks.
I was able to solve this by increasing the height of the menu section instead of targeting the avia-menu-fx bottom border.
Highly unlikely anyone will have a similar issue but just in case, I was able to solve it using the following code and the code posted above.
.header-scrolled .main_menu .menu > li > a { height: 53px!important; }
I just noticed another issue, when the header is shrunken and you hover over “more services” the menu is displaying two avia-menu-fx bottom borders. I attached a picture.
Also if my support is expired on this theme purchase I have several other recent enfold purchases, I’m not sure if they’re all tied to this account but I can provide all the details if necessary. Thanks again.
Thanks Ismael, I was able to get it resolved by modifying your code.
If anyone with a similar issue ends up reading this and using Ismael’s code, it throws off the alignment of the scroll to top button so you will also need to adjust the scroll to top button with something like the code below.
#scroll-top-link {
bottom: 79px !important;
}Thanks again.
Hi Ismael,
I managed to fix the slider issue on microsoft edge by adding the code below to my custom css, thanks.
/* Fix Bug with Microsoft edge layer slider (slide 1 loading distorted) */
.ls-bg, ls-preloaded{
height:350px !important;
margin-top:0 !important;
}Thanks Vinay, I was able to accomplish what I wanted using the LayerSlider instead of the Fullwidth slider.
I noticed a problem on Microsoft edge the slider appears fine on initial page load but if you refresh or navigate off and then back to the home page the slide isn’t working properly. Please take a look at the attached image, thanks.
Hi Vinay, I appreciate the help but I really need the button to be on the bottom left as it appears in the attached image.
Is there another way we can accomplish this? Thanks.
Thanks for the help Andy but unfortunately that didn’t solve it.
Changing the main header height creates new alignment issues with all the header elements.The only solution I can think of is having the page elements below the header shift upwards at the moment the top header disappears to compensate for the new empty space but I can’t figure out how to accomplish it.
Hi Rikard, no worries. The button is still there it’s just misaligned/hidden on different screen sizes.
I sent a temporary admin login, thanks for the help.
I have a few computers here and It’s happening on every browser/OS I have tested it on, windows 7, windows 10, OSX, firefox, chrome, safari etc.
To replicate it try scrolling by clicking and dragging the scroll bar down, instead of using your mouse wheel or the scroll down arrow.
Hi Andy, I uploaded 3 images to imgur (before, during & after scrolling). The 2nd image has a red arrow pointing to the white space issue that occurs when scrolling. I hope the pictures help to clarify, thanks.
Hi, that just removes the top bar header all together. I want the top bar visible but not to be sticky and that part is currently working using .header-scrolled #header_meta { display: none; }.
The problem is when you slowly scroll down to the point where the top bar header disappears it creates an empty white rectangle the same size as the top bar header below the main header which remains until you fully scroll down.
Hey Elliot,
Thanks for the quick response, I was able to modify the code you gave me to get it mostly looking the way it should but the alignment of the input fields and submit button seems to break when the site is viewed on smaller screens and I’m not sure what is causing it?
Hello Elliot,
Thanks for the quick reply, I went ahead and updated wordpress / enfold and it appears everything is working fine now except the “Get Started !” submit button is being pushed to a new line instead of being on the same line as the 4 contact fields like it was before wordpress updated.
Also the social sharing icons in the footer are no longer centered.
Thanks for the help.
