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  • in reply to: Moving sidebar top top on mobile – above content #982113
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    in reply to: Moving sidebar top top on mobile – above content #980137

    Hello Israel Imasuen/Support!
    It would be kind if you could post or tell the solution for moving the sidebar on top of mobile devices only for shop pages.

    Thank you!
    Kind regards
    Bine

    in reply to: Iframe issue – Wirecard Checkout Page Plugin #785824

    Hi,

    thanks for your answer. I tested it with a clean wordpress installation and a standard theme. The plugin worked perfectly. After I activated the enfold theme on that installation, it does not work with the iframe option and says “Internal Server Error”.

    Kind regards

    in reply to: Wirecard Checkout Page #785817

    Thanks Vinay for your answer! The problem still exists. I tested the wirecard checkout page plugin with a fresh installation and a standard wordpress theme and it worked with the iframe option. That drives me nuts that I cannot find the solution for that. If I use it it always says: “Internal Server Error” The iframe option would be much more convenient for the customers. They have problems finishing the order because the plugin redirects them to wirecard checkout page and the link to the paying option (paypal, sofortüberweisung..) is never opening automatically.

    It would be very kind if you could have a look at our site. I also made a copy of the live-site for testing purpose only. Should I open a new ticket and sending there the informations?

    Thanks & Kind regards

    in reply to: Iframe issue – Wirecard Checkout Page Plugin #777183

    Hello Basilis!

    Thanks for the answer. I understand your point but somehow that is not very helpful for me as customer at the moment at all. The plugin provider said it “could” be a problem with the theme and you say you will help them. So what should I personally do next to solve the problem?

    Kind regards
    Sabsasa

    in reply to: Wirecard Checkout Page #776575

    Hello!
    I have the same issue with the Wirecard Checkout Page plugin under Woocommerce and Enfold. The plugin provider (Wirecard) said that it could be a conflict with the theme. When the option “iframe” within the plugin is activated it does not redirect to the form where you have to put in your credit card info. Is there a solution for that problem?

    Thanks in advance!

Viewing 6 posts - 1 through 6 (of 6 total)